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voripteth

Last reply Jul 12, 2012 · posted in DISH Network Support Forum

Hopper Quirks - What I wish I knew first

This thread is to educate new Hopper owners about some of the unusual behavior of the unit. Stuff that wasn't covered by installer.

Searching for shows in the program guide won't work for the first 24 hours. Type a name and it says "No Matches" no matter what. When working normally, you'll see all shows listed on the right and that list gets filtered as you type in a name. Pretty nifty once it works.
Show icons do not display thumbnails for the first 24 hours. Initially you only get the network logo and the name of the show beneath it. Afterwards you get a thumbnail snapshot of the actual show making it fairly easy to identify.
Have shows archived to an external drive? You can only watch them if you currently subscribe to them. For example, I had a few movies I recorded from Epix, a channel that I dropped when it moved to BlockBuster. I could play it on my 722k after I no longer subscribed but the Hopper says I need to subscribe to view it.
When you stop the playback of a show you no longer have the "Start Over" option. You have to exit to the DVR menu, re-select the show and press Enter to get the "Start Over" option.
While you are allowed to create folders on an external drive, they do not appear to be displayed or used.
While you can plug a usb keyboard into the Hopper, the alphabetic keys do not work.
Auto-Hop doesn't appear to work for all programs. When it does work, you are asked at the start of the program if you want to use it. If you aren't asked, it won't work for that show.

I'm sure there is more. Please keep this list focused on what the Hopper actually does with workarounds.

Hopefully some of these things will get fixed but in the meantime...

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Scott Greczkowski

Jul 11, 2012

Normally for most DISH DVR's (expecially the 922 and Hopper) they don't work well for the first 24 hours, this is because they must download all the features which can take up to 24 hours in addition there is maintenance done at night which helps index the search engine and so on.

I always tell people for your first 24 hours with a new DISH DVR not everything will work as expected... but after that its usually smooth sailing.

voripteth

Jul 11, 2012

Last night we were watching "America's Got Talent" which did not enable auto-hop. I checked the forum postings some of which thought that auto-hop was broken in the latest update.
Later we watched "Trust us with your life" which did auto-hop. I think the comment stands that auto-hop does not work for all programs.
Fortunately my thumb on the 30-sec skip works all the time. ^_^

KRUZNBY

Jul 11, 2012

voripteth said:
Last night we were watching "America's Got Talent" which did not enable auto-hop. I checked the forum postings some of which thought that auto-hop was broken in the latest update.
Later we watched "Trust us with your life" which did auto-hop. I think the comment stands that auto-hop does not work for all programs.
Fortunately my thumb on the 30-sec skip works all the time. ^_^

If it was last night's episode, then it won't have autohop until the next day.
Oh and 30 sec skip does not always work. That also another known bug.

voripteth

Jul 11, 2012

KRUZNBY said:
If it was last night's episode, then it won't have autohop until the next day.

AGT was still being recorded at the time but we started viewing after it had been on a good hour so there was plenty of buffer to skip ahead. Does autohop not work while programs are being recorded?

Jim S.

Jul 11, 2012

Scott Greczkowski said:
Normally for most DISH DVR's (expecially the 922 and Hopper) they don't work well for the first 24 hours, this is because they must download all the features which can take up to 24 hours in addition there is maintenance done at night which helps index the search engine and so on.

I still say that there should be enough bandwidth available on the satellite that it shouldn't take so long to update. I mean, it's not like if a million receivers want to update simultaneously, the server has to provide a million streams.

JM42

Jul 11, 2012

voripteth said:
AGT was still being recorded at the time but we started viewing after it had been on a good hour so there was plenty of buffer to skip ahead. Does autohop not work while programs are being recorded?

Autohop is not available until approximately 1am.

voripteth

Jul 12, 2012

JM42 said:
Autohop is not available until approximately 1am.

I can confirm that the show that did not autohop while recording does autohop now. What is this magic 1am number? Is there some sort of extra information that has to download hours after the original program for autohop to work?

Scott Greczkowski

Jul 12, 2012

Jim S. said:
I still say that there should be enough bandwidth available on the satellite that it shouldn't take so long to update. I mean, it's not like if a million receivers want to update simultaneously, the server has to provide a million streams.

Nope certain things are only streamed a few times a day, in addition the receiver itself only does certain housekeeping tasks late at night early in the morning.

Scott Greczkowski

Jul 12, 2012

voripteth said:
I can confirm that the show that did not autohop while recording does autohop now. What is this magic 1am number? Is there some sort of extra information that has to download hours after the original program for autohop to work?

Yes at 1am the autohop info is downloaded to the receivers.

Dishman1978

Jul 12, 2012

voripteth said:
This thread is to educate new Hopper owners about some of the unusual behavior of the unit. Stuff that wasn't covered by installer.

[*]Searching for shows in the program guide won't work for the first 24 hours. Type a name and it says "No Matches" no matter what. When working normally, you'll see all shows listed on the right and that list gets filtered as you type in a name. Pretty nifty once it works.
[*]Show icons do not display thumbnails for the first 24 hours. Initially you only get the network logo and the name of the show beneath it. Afterwards you get a thumbnail snapshot of the actual show making it fairly easy to identify.
[*]Have shows archived to an external drive? You can only watch them if you currently subscribe to them. For example, I had a few movies I recorded from Epix, a channel that I dropped when it moved to BlockBuster. I could play it on my 722k after I no longer subscribed but the Hopper says I need to subscribe to view it.
[*]When you stop the playback of a show you no longer have the "Start Over" option. You have to exit to the DVR menu, re-select the show and press Enter to get the "Start Over" option.
[*]While you are allowed to create folders on an external drive, they do not appear to be displayed or used.
[*]While you can plug a usb keyboard into the Hopper, the alphabetic keys do not work.
[*]Auto-Hop doesn't appear to work for all programs. When it does work, you are asked at the start of the program if you want to use it. If you aren't asked, it won't work for that show.

I'm sure there is more. Please keep this list focused on what the Hopper actually does with workarounds.

Hopefully some of these things will get fixed but in the meantime...

Very informative. However the way You word it sounds as tough you feel the installer should have informed you of these things.

In reality, its not part of the customer education process, exspecially since we aren't given this info.

Dishman1978

Jul 12, 2012

voripteth said:
I can confirm that the show that did not autohop while recording does autohop now. What is this magic 1am number? Is there some sort of extra information that has to download hours after the original program for autohop to work?

The mini kangaroo inside your hopper rests until this time, at which point he wakes up.and starts modifying your recordings......

voripteth

Jul 12, 2012

Dishman1978 said:
Very informative. However the way You word it sounds as tough you feel the installer should have informed you of these things. In reality, its not part of the customer education process, exspecially since we aren't given this info.

My installer seemed very knowledgeable and was a Hopper owner himself so he covered quite a few things. I asked him if there was anything special I should know about the Hopper and "wait 24-hours for search to work" was omitted. The first thing I do on an upgrade is recreate all my timers which is hard to do without search.

It would have prevented some frustration if this information were provided by the installer or at least the manual. Fortunately this forum did hold the answers after some searches. I felt the information wasn't obvious enough so I created this thread so other new Hopper users could benefit.

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dishstaller

Pub Member / Supporter Lifetime Supporter

Last reply 52 minutes ago · posted in The Chit Chat Club

$6.3 billion in crypto stolen by hackers

This should hit a lot of folks with a dose of reality. I can only imagine how much more common this will get as AI progresses.

I read several stories on this and most are clear as mud. They say a lot of the stolen bitcoin has been "locked out" and that everyone will be made financially whole. I guess time will tell if either of these statements are actually true.

Hackers steal $6.3 billion from Binance in biggest-ever cryptocurrency theft

The company later added it began recovering assets impacted by the breach after pledging to cover losses using its Secure Asset Fund for Users.

www.cnbc.com

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harshness

52 minutes ago

dishstaller said:
They say a lot of the stolen bitcoin has been "locked out" and that everyone will be made financially whole.

The "Secure Asset Fund" had about $1 billion in reserves... in Bitcoin.

The fund started in 2018, so it may take a while to make investors whole, much less replenish the fund.

Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply Today at 10:09 AM · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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EatMyVolts

Yesterday at 6:15 PM

Run Joe -- Louis Jordan and his Tympany Five

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long_time_Dish

Today at 12:44 AM

The Long Run - The Eagles

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Today at 6:50 AM

Long Train Runnin' - The Doobie Brothers

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dishstaller

Today at 9:46 AM

Midnight Train to Georgia - Gladys Knight & The Pips

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harshness

Today at 10:09 AM

After Midnight - Eric Clapton

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dishstaller

Pub Member / Supporter Lifetime Supporter

Last reply Today at 10:05 AM · posted in The Chit Chat Club

New report states 29% of vehicles being traded in are under water

It states the average amount they are under water is OVER $7,000. :eek

Personally, I tend to be the type that drives a vehicle for a lot of years....do my own oil changes and other fluid changes. Just replaced the spark plugs and a couple coils. Youtube is great for things like this.

Nearly 3 In 10 New-Car Trade-Ins Are Underwater, Edmunds Finds | ZeroHedge

ZeroHedge - On a long enough timeline, the survival rate for everyone drops to zero

www.zerohedge.com

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Juan

Yesterday at 9:43 PM

I guess America can't afford 10 year autoloans

harshness

Today at 10:05 AM

Juan said:
I guess America can't afford 10 year autoloans

I'm pretty sure the most you can get is seven.

What America can't afford is the payments on $80,000+ pickups and SUVs and $40,000+ crossovers.

Neutron

Supporting Founder

Last reply Today at 10:02 AM · posted in The Chit Chat Club

RIP Patrick Stewart

Patrick Stewart died yesterday, October 28th at the age of 86. We lost yet another great actor.

Patrick Stewart, ‘Star Trek’ Captain and ‘X-Men’ Superhero, Dies at 86

He’s forever known for playing Jean-Luc Picard and Charles Xavier, whom he “admired for their morality, for their kindness, for their sensitivity, for their compassion.”

www.hollywoodreporter.com

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meStevo

Yesterday at 5:48 PM

Yeah, this one is tough. RIP.

View: https://www.threads.com/@tismarkart/post/DfF4ONpkYPG

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Mr Tony

Yesterday at 8:50 PM

R.I.P.

mc6809e

Yesterday at 9:28 PM

Rest In Peace

sdfntx

Yesterday at 10:56 PM

R.I.P., Jean-Luc.

osu1991

Today at 10:02 AM

View: https://youtu.be/wFyUUrrYsrQ?si=Sk-lBWgOJEnBiHlL

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Time for another AWESOME video from Ham Radio 2.0!

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Direct YouTube Link - I Took Ham Radio, Meshtastic and Meshcore to Las Vegas
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Direct YouTube Link - This New Zeekr 7GT Is Bargain-Priced Taycan Alternative You've Never Heard Of!

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meStevo

Lifetime Supporter

Last reply Today at 6:39 AM · posted in TV Shows

The Diplomat (Netflix)

Starting a thread klang !

After an amazing first 2 seasons and an 8 episode 3rd season still coming this year, season 4 has now been greenlit.

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klang

Oct 21, 2025

Finished season 3 last night. Still one of my favorite shows.

Anyone else wonder if there might be something else going on with Callum? Seems to me he has too much access to Russian intelligence.

meStevo

Oct 15, 2026

One episode into season 4 that dropped today...

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meStevo

Yesterday at 5:57 PM

Renewed for season 5.

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klang

Yesterday at 6:02 PM

Finished 4 last night. Great stuff.

They do like to end each season with a Bang!

KAB

Today at 6:39 AM

klang said:
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!

Great ending, but it ran in circles most of the season.

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mheisen

Last reply Today at 3:43 AM · posted in DISH Network Support Forum

Hopper 3 with Hopper plus internet connection problems

Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?

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Almighty1

Yesterday at 2:50 PM

mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?

I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?

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mheisen

Yesterday at 6:11 PM

Almighty1 said:
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?

I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.

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Almighty1

Yesterday at 6:33 PM

mheisen said:
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.

Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.

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slow_poke_pete

Today at 3:38 AM

Almighty1 said:
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.

Might be worth just to ditch the hopper plus. No issues here on h713

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slow_poke_pete

Today at 3:43 AM

mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?

Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!

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