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Grandpa J
Supporting Founder
Last reply · posted in DISH Network Support Forum
Rant

I know that electric equipment may occasionally have "Issues" (a/k/a problems for us older people). While Echo Star/Dish equipment is generally very good, when "Issues" do occur too many times the response is "This is a known issue". Even the normally very helpful DIRT team will fall back on this phase, a bet sometimes with tedious work a rounds as temporary fixes. One of the current "Issues" is the software glitches with the 722 receiver.

Apple, Microsoft and other companies have "Issues" but they release their "Patches", a/k/a fixes, "Out of cycle", a/k/a quickly. Why doesn't Echo Star/Dish resolve, fix it's "Issues" quickly?

I guess after being a Dish customer for 14+ years I should be accustom to their other well used phase "Soon". But at my age "Soon" seems like a long, long time.

End of rant.
8 Replies · 1795 views
Scott Greczkowski
I got to agree.

There is a definate need for DISH to have EXTERNAL BETA TESTERS. They always seemed shocked when we find bugs that they didnt find in their internal testing.

We have lots of people here willing to help!
jerryez
I love beta testing equipment and did so for many years, back when I had TiVo.
Tampa8
I got to agree.

There is a definate need for DISH to have EXTERNAL BETA TESTERS. They always seemed shocked when we find bugs that they didnt find in their internal testing.

We have lots of people here willing to help!

That's no joke, many posters here know what to look for and how to put a receiver through the paces. Some of us have said that for years. Scott, seriously call Charlie on your direct line and let him know we are willing and ready. :)
K
This is an awesome thread........finally, see to me my 922 is buggy but am I willing to give it up for a more stable 722k no its has an ugly UI and I have one in the living room so if I have to keep switching them out until the end of time I guess thats what I will have to do. Because I'm not willing to give up on it. But I don't want a hopper either. I can't believe they can't find these bugs its crazy. Its funny what Jerryez said, I also have the very first TIVO ever in existence commercially of course sitting on a shelf downstairs (999.00) had to have it loved it wish dish had their interface it was beautiful had four more after that model. Tivo managed to fix their bugs why can't dish? Now would I switch because of the bugs absolutely not. If dish added a $50 surcharge to my account just for having them tomorrow, I still would not switch that is how much I hate directv. And lastly we are all beta testers so why not let more of us become beta testers so that they can actually get the right responses with what bugs are there so they can work them out in the development phase. Then there technical support people would not spend near as much time on the phone with people. Its not like they would have to pay us. Most people would be willing to do it for free. Personally I love breaking shiny new things LOL.

Now I'm mad directv put an ad next to my post.
ScottChez
Dish needs a CE beta testing program where anyone can download the latest beta software between 11pm and 2am every Friday night. If issues they just rollback on there own doing the same download anytime after 2am



I got to agree.

There is a definate need for DISH to have EXTERNAL BETA TESTERS. They always seemed shocked when we find bugs that they didnt find in their internal testing.

We have lots of people here willing to help!
Brussam
Having worked for a mainframe computer company for my career, there is a serious issue with Beta testing. The people that want Beta testing the most are also those who cannot deal with problems.

Finding people who will expose themselves to problems, document and report those problems, and then take the curative actions supplied are a rare breed at the best.

Most want to be Beta testers to have availability of new stuff first, not to help find problems.

And even after Beta testing, every customer will have those unique variation of a problem, some real, some imaginary, that all the Beta testing in the world will not uncover.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68666 Replies · 2680733 views
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EatMyVolts
Run Joe -- Louis Jordan and his Tympany Five
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long_time_Dish
The Long Run - The Eagles
ClarkGable
Long Train Runnin' - The Doobie Brothers
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dishstaller
Midnight Train to Georgia - Gladys Knight & The Pips
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harshness
After Midnight - Eric Clapton
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
It states the average amount they are under water is OVER $7,000. :eek

Personally, I tend to be the type that drives a vehicle for a lot of years....do my own oil changes and other fluid changes. Just replaced the spark plugs and a couple coils. Youtube is great for things like this.

2 Replies · 66 views
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Juan
I guess America can't afford 10 year autoloans
harshness
I guess America can't afford 10 year autoloans
I'm pretty sure the most you can get is seven.

What America can't afford is the payments on $80,000+ pickups and SUVs and $40,000+ crossovers.
Neutron
Supporting Founder
Last reply · posted in The Chit Chat Club
Patrick Stewart died yesterday, October 28th at the age of 86. We lost yet another great actor. :(

10 Replies · 124 views
M
R.I.P.
mc6809e
Rest In Peace
sdfntx
R.I.P., Jean-Luc.
dishstaller
Pub Member / Supporter Lifetime Supporter
· posted in The Chit Chat Club
This should hit a lot of folks with a dose of reality. I can only imagine how much more common this will get as AI progresses.

I read several stories on this and most are clear as mud. They say a lot of the stolen bitcoin has been "locked out" and that everyone will be made financially whole. I guess time will tell if either of these statements are actually true.

0 Replies · 3 views
meStevo
Lifetime Supporter
Last reply · posted in TV Shows
Starting a thread klang !

After an amazing first 2 seasons and an 8 episode 3rd season still coming this year, season 4 has now been greenlit.

Keri Russell Wow GIF by NETFLIX
12 Replies · 1037 views
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K
Finished season 3 last night. Still one of my favorite shows.

Anyone else wonder if there might be something else going on with Callum? Seems to me he has too much access to Russian intelligence.
meStevo
One episode into season 4 that dropped today...

Jon Stewart Popcorn GIF
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meStevo
Renewed for season 5.
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K
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
KAB
KAB
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
Great ending, but it ran in circles most of the season.
M
Last reply · posted in DISH Network Support Forum
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
5 Replies · 230 views
Almighty1
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
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M
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
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Almighty1
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
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S
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
Might be worth just to ditch the hopper plus. No issues here on h713
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S
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!
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Reactions: charlesrshell