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eichenberg

Last reply Feb 2, 2013 · posted in DISH Network Support Forum

Cold Weather issue

I have 2 Hoppers. One in the living room and one in the master bedroom. On mornings when the temp is below 20 the Hopper in the living room looses signal for a few hours, while the one in the bedroom works fine. Strange I know but it is happening. Anyone have any experience with this or know why cold weather would cause loss of signal only on one Hopper?

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midwesttv

Jan 21, 2013

Well, right when we started nearing zero degrees last night one of my two hoppers starting losing signal. RBR and plug/unplug have not worked to resolve.

I have a dual node mounted outside, under my deck...After going through normal gyrations over the phone with tech and advanced tech, Dish is sending out tech to the home tuesday morning...Reported the problem to them Sunday evening...Is page 16 what I need to print out for this tech regarding bulletins and production/part #'s that need replacing??

Would love to be able to guide them out of the chute tomorrow when they come to the home...Everything was working perfectly on our 2h/1j system until it got near zero degrees...Our other Hopper seems to be fine (knocking wood)...

UGH!

lucky86

Jan 21, 2013

midwesttv said:
Well, right when we started nearing zero degrees last night one of my two hoppers starting losing signal. RBR and plug/unplug have not worked to resolve.

I have a dual node mounted outside, under my deck...After going through normal gyrations over the phone with tech and advanced tech, Dish is sending out tech to the home tuesday morning...Reported the problem to them Sunday evening...Is page 16 what I need to print out for this tech regarding bulletins and production/part #'s that need replacing??

Would love to be able to guide them out of the chute tomorrow when they come to the home...Everything was working perfectly on our 2h/1j system until it got near zero degrees...Our other Hopper seems to be fine (knocking wood)...

UGH!

I would print off the post with the LNB info.

midwesttv

Jan 21, 2013

lucky86 said:
I would print off the post with the LNB info.

So just to be clear, that would be this info:

The issue may be occurring if someone has an older model node and is using one of the following LNBFs that have the following serial number prefix markings identified by the 1st 6 characters of the serial number. (see attachement)

D1000.4 WA Triple LNBF, A122A7
D1000.4 WA Triple LNBF, A72201

D1000.2 Triple LNBF, A11201,A11202,A11203
D1000.2 Triple LNBF, A71201,A71202,A71203

D1000.4 EA Triple LNBF, A71C01

If you have an older model Duo Node and are experiencing these issues, then the LNBF needs to be replaced. An updated Duo Node design is already in inventory to enable all LNBF versions to be used in cold weather conditions. Updated Duo Nodes may be identified by black dots on the carton and unit labels. (see attachment)

3HaloODST

Jan 21, 2013

midwesttv said:
So just to be clear, that would be this info:
The issue may be occurring if someone has an older model node and is using one of the following LNBFs that have the following serial number prefix markings identified by the 1st 6 characters of the serial number. (see attachement)

D1000.4 WA Triple LNBF, A122A7
D1000.4 WA Triple LNBF, A72201

D1000.2 Triple LNBF, A11201,A11202,A11203
D1000.2 Triple LNBF, A71201,A71202,A71203

D1000.4 EA Triple LNBF, A71C01

If you have an older model Duo Node and are experiencing these issues, then the LNBF needs to be replaced. An updated Duo Node design is already in inventory to enable all LNBF versions to be used in cold weather conditions. Updated Duo Nodes may be identified by black dots on the carton and unit labels. (see attachment)

Yep.

Sent from my iPhone 4S using Forum Runner

midwesttv

Jan 22, 2013

3HaloODST said:
Yep.

Sent from my iPhone 4S using Forum Runner

Well....Tech was out today and agreed that's the problem...Said they are getting "CRAZY # of Calls" on this...Could be up to 10 days till they have the necessary new parts...Tech was great, but VERY FRUSTRATED WITH DISH The company RIGHT NOW

lucky86

Jan 22, 2013

midwesttv said:
Well....Tech was out today and agreed that's the problem...Said they are getting "CRAZY # of Calls" on this...Could be up to 10 days till they have the necessary new parts...Tech was great, but VERY FRUSTRATED WITH DISH The company RIGHT NOW

The tech can replace the duo node with the new model OR replace the LNB with one outside of the serial range. All LNBs except the ones in the specific range should work with the older model duo nodes. If they don't have the new nodes yet then he could replace the LNB instead.

midwesttv

Jan 22, 2013

lucky86 said:
The tech can replace the duo node with the new model OR replace the LNB with one outside of the serial range. All LNBs except the ones in the specific range should work with the older model duo nodes. If they don't have the new nodes yet then he could replace the LNB instead.

No LNB or duo nodes to be had today. I have another tech visit scheduled for Saturday. Hopefully necessary parts will be found somewhere in our area by then.

crazy for this large of a company to have this poor of a logistical system in place. Poor techs can't get the hardware their customers need is the bottom line. Was telling to see how frustrated the tech and field managers were today that they couldn't do their jobs and keep the customer satisfied.

iridium111

Jan 23, 2013

After visiting here for the first time in a few months and reading this thread, I'm thinking in retrospect that I ran into this problem back in September/October and my installer accidentally found his way to the solution without knowing the real cause:

http://www.satelliteguys.us/threads/294661-Odd-Temperature-Related-Reception-Issue

After the LNB change right after Halloween, performance has been basically flawless since, even though it has been much colder.

ohioankev

Jan 23, 2013

midwesttv said:
No LNB or duo nodes to be had today. I have another tech visit scheduled for Saturday. Hopefully necessary parts will be found somewhere in our area by then.

crazy for this large of a company to have this poor of a logistical system in place. Poor techs can't get the hardware their customers need is the bottom line. Was telling to see how frustrated the tech and field managers were today that they couldn't do their jobs and keep the customer satisfied.

It looks like I'm going to be having the same problem. They showed up looked everything over and then looked at my paperwork and called their warehouse. They are driving out there (short drive like 10-15 minutes) to try to find an LNB or one of the new nodes. (even though I told them that they needed one or the other) The tech told me that the information from here from Dish Software was more detailed then the information they received from Dish directly.

Update: They came back and installed the new node and a new lnb. They also told me that they made copies of the papers I printed out from this thread for their records when they went back to the warehouse to get the correct hardware.

rklimaszewski

Jan 23, 2013

About 10 degrees this morning, and it took 10+ seconds to change the channel from my Joey. I did not reboot the Hopper, and it is now back down to about 3 seconds this afternoon with the sun hitting it.

I've attached a video showing the delay, which include both local and national channels. I have not yet lost a tuner since everything outside was replaced.

View attachment Joey Slow Channel Change 10 Degrees Outside.mp4

midwesttv

Jan 26, 2013

midwesttv said:
No LNB or duo nodes to be had today. I have another tech visit scheduled for Saturday. Hopefully necessary parts will be found somewhere in our area by then.

crazy for this large of a company to have this poor of a logistical system in place. Poor techs can't get the hardware their customers need is the bottom line. Was telling to see how frustrated the tech and field managers were today that they couldn't do their jobs and keep the customer satisfied.

Update: Tech visited today - and they had the new duo node & LNB...

Weather is relatively warm, so no good test yet...That will come about Thur when the high is predicted to be about 5 degrees...Fingers crossed!!

midwesttv

Feb 2, 2013

midwesttv said:
Update: Tech visited today - and they had the new duo node & LNB...

Weather is relatively warm, so no good test yet...That will come about Thur when the high is predicted to be about 5 degrees...Fingers crossed!!

2/2: Update #2

Well, we've had two days of below zero degrees Fahrenheit and (knock wood) the system has remained stable with no loss of signal...THANK YOU Dish for a solve that seems to be working!

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N5XZS

Last reply 10 minutes ago · posted in Over the Air Television By RabbitEars.Info

New low power station with CP has been granted. "Albuquerque "

New low power station has been granted by the FCC and the new call leter is K33OB-D on RF ch. 33.

Will run at 15 KW ERP, this one runs from the Westside same location as KWPL-LD a HC2 owned station.

It's going to be aimed at eastern part of Albuquerque, so it's tightly focused beam pattern.

This new station is owned by Digital Network and what kind of programmings is unkown at this time.

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N5XZS

Yesterday at 4:51 PM

Yeah, there are some diginets like Heartland, Retro, The Family Channel diginetworks that we already have here in this market and we don't need duplicates, but bring the new diginets on like the Rev'n, Karate Acton movies, different kind of music videos on the new station. :hatsoff2

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comfortably_numb

Yesterday at 4:54 PM

N5XZS said:
Yeah, there are some diginets like Heartland, Retro, The Family Channel diginetworks that we already have here in this market and we don't need duplicates, but bring the new diginets like Revn, Karate Acton movies, different kind of music videos on the new station.

I watch MovieSphere Gold channel a lot. Many recent movies on that digitnet

N5XZS

Yesterday at 4:59 PM

Yes that's a good channel MovieSphere, only thing is the missing CC on it.

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comfortably_numb

Today at 1:35 AM

According to the FCC listing, the tower is near I-40 and Juan Tabo:

FCCInfo Results

FCC Info is a Radio and Television Station Search Engine provided by Cavell, Mertz & Associates, Inc.

www.fccinfo.com

primestar31

10 minutes ago

comfortably_numb said:
According to the FCC listing, the tower is near I-40 and Juan Tabo:

FCCInfo Results

FCC Info is a Radio and Television Station Search Engine provided by Cavell, Mertz & Associates, Inc.

www.fccinfo.com

Many of these in my DMA are on cell towers, so don't always reach very far because the towers aren't very high.

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dfergie

Staff member HERE TO HELP YOU!

Last reply 14 minutes ago · posted in What's Cooking?

What's For Lunch?

We have a Breakfast and Dinner thread so...

Continuing from the Breakfast thread, found Cornbread mix so ...
Yellow Cornbread Mix
2 Hatch Green Chiles -diced
1 Egg
2/3 cup of milk
add to greased pan
Bake for 400f 20-25 minutes(From instructions)
now to put together and try... this to go with pinto beans...

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TRG

Monday at 3:34 PM

Pork shoulder, refried beans, cheddar and chopped green chile burrito with a pint of pale ale.

Its nice being able to have a pint with lunch during the week or whenever. I've been enjoying the retired life.

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dfergie

Monday at 4:27 PM

TRG said:
Pork shoulder, refried beans, cheddar and chopped green chile burrito with a pint of pale ale.

Its nice being able to have a pint with lunch during the week or whenever. I've been enjoying the retired life.

View attachment 191651

Congrats! I love retirement, no wake ups, no e-mails...
Leftovers for lunch, bacon wrapped salmon fillet from Saturday and a KFC thigh from Friday, Tea.

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TRG

Monday at 4:50 PM

dfergie said:
Congrats! I love retirement, no wake ups, no e-mails...
Leftovers for lunch, bacon wrapped salmon fillet from Saturday and a KFC thigh from Friday, Tea.

I've been retired since October. It was very strange at first. But I'm loving it now.

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TRG

Yesterday at 4:11 PM

Creamy flat chicken enchiladas with green chile, beans and rice.

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dfergie

14 minutes ago

Layered Spicy Dorito / chili cheese Frito pie casserole…real sugar Pepsi

Reactions: TRG and Bobby

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Linus Tech Tips

16 minutes ago · posted in Linus Tech Tips

I Found Free Money in the Tech House

Time for another AWESOME video from Linus Tech Tips!

View: https://www.youtube.com/watch?v=6FoAOhbeo5Y

Direct YouTube Link - I Found Free Money in the Tech House
Linus on Facebook
The LTT Store

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TWiT Tech Podcast Network

46 minutes ago · posted in TWiT Tech Podcast Network

Hollywood Faces the AI Tipping Point with Robert Tercek

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/watch?v=MOgBoy9ScCY

Direct YouTube Link - Hollywood Faces the AI Tipping Point with Robert Tercek
TWIT's Website
TWIT Live Feed

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zippyfrog

Pub Member / Supporter Lifetime Supporter

Last reply 50 minutes ago · posted in DISH Network Support Forum

Price Increase on Owned Equipment?

Did anyone have a price increase today on their equipment? I own my VIP211k's, and they have been $5.00. My bill that I received last week shows the "add-ons" as being $5.00. However, I just logged into my Dish account, and my "add-ons" are now $10.00. Did the additional receivers go up by $5.00 recently?

As I mentioned, my last bill shows $5.00 and under the notes, nothing is mentioned about a price increase.

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zippyfrog

Today at 11:29 AM

However, when I make a change (tried to add the Columbian pack for $2 so I could generate my bill) and there is a new line - it says "Access for TV" - whereas previously that line item was not there. I hope they aren't charging $5.00 for the initial TV now...

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telstar_1

Today at 11:45 AM

Apparently it's not an "owned receiver" fee but rather an extension fee that's applied to 2nd and subsequent viewing. Maybe that played into their decision to force a box at every TV- garnering those fees

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zippyfrog

Today at 12:34 PM

telstar_1 said:
Apparently it's not an "owned receiver" fee but rather an extension fee that's applied to 2nd and subsequent viewing. Maybe that played into their decision to force a box at every TV- garnering those fees

Possibly. In theory, $9 of the base pack has a rental fee built in. But now is this $5 a chance to get a little more? I don't know for sure. According to chat, it is a glitch and will be resolved in a timely manner, but we shall see. Part of my thinks there is a going to be a new charge, whether it is now or this fall. Here in Illinois, the law requires we are given 30 days notice of any fee changes, but I have not been given anything.

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MikeD-C05

Today at 1:11 PM

These fees are why streaming has caught on so well across the country and DISH is losing subs each quarter. Soon won't be enough subs to be profitable.

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telstar_1

50 minutes ago

Does cable charge box rent?

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Bruce

Supporting Founder Lifetime Supporter

Last reply Today at 1:16 PM · posted in DISH Network Support Forum

Dish Satellite now under 5 Million subscribers/Sling under 2 Million.

With the 1st Quarter Report just released, Dish lost another 180,000, now at 4.84 Million.

Sling now at 1.79 million subscribers, down approximately 190,000.

For comparison, YouTube TV now has about double the subscribers of Dish and Sling combined.

DISH & Sling TV Lost Over 366,000 TV Subscribers In Just 3 Months | Cord Cutters News

EchoStar Corporation, the owner of the DISH Network satellite television service and the Sling TV streaming platform, continued to experience steep declines in its pay-television customer base during the first three months of 2026. The company reported a net loss of approximately 366,000 pay-TV...

cordcuttersnews.com

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fmj77

May 11, 2026

I'm surprised Dish still has that many subscribers. I don't know a single person in my area that is still with them after getting either Starlink or fiber at their home. They all cancelled Dish and went with streaming. I used to get offers pretty regularly in the mail to come back to Dish, but no more. Haven't seen one in a couple of years now.

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Bruce

May 11, 2026

fmj77 said:
I'm surprised Dish still has that many subscribers. I don't know a single person in my area that is still with them after getting either Starlink or fiber at their home. They all cancelled Dish and went with streaming. I used to get offers pretty regularly in the mail to come back to Dish, but no more. Haven't seen one in a couple of years now.

Only about 3.6% of Households in the United States, still have Dish Network.

For comparison, YouTube TV has about 10%.

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Yespage

May 18, 2026

$25 a month for 1 gig, for two years with Spectrum. I'd be darned that their router was MUCH better than AT&T's. I didn't realize that what I thought was something else was the bloody router. Those buffering issues stopped when I swapped... after AT&T refused to lower my bill, after 25 years of high speed internet service. They wanted $80 or so a month for 1 gig, with no drop to a lower speed.

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telstar_1

Jun 2, 2026

I despise that most of all. I'm going to talk to a remote?

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tsunami2311

Friday at 11:03 PM

Yespage said:
$25 a month for 1 gig, for two years with Spectrum. I'd be darned that their router was MUCH better than AT&T's. I didn't realize that what I thought was something else was the bloody router. Those buffering issues stopped when I swapped... after AT&T refused to lower my bill, after 25 years of high speed internet service. They wanted $80 or so a month for 1 gig, with no drop to a lower speed.

1gbit up and down here from att start out great was suppose to be $60 for life of service, with years time it went back up to $80 I complained about they gave us $49 for year which about to end, I Wonder what prices will be when it "up" I in no way like ATT fiber service there DNS that are hardcode and unchange able in the router are some WORSE DNS I ever used. you know how much of pain it is to change DNS setting on EVERY single wireless device...

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mwdxer1

Saturday at 3:08 AM

Bruce said:
Only about 3.6% of Households in the United States, still have Dish Network.

For comparison, YouTube TV has about 10%.

I dropped Dish a couple years back after having them for 25 years. The pricing got higher and after we got high speed internet, I watched it less and less. It got to the point all I watched was TCM for classic movies. Many of them are on You Tube now and a Premium subscription is $14 a month. A far cry of the $100 a month was paying with AT180, Supers, and locals. I get locals OTA anyway. I took down the dish several months ago and tossed it. I owned all my my equipment, so nothing to return. Do I miss a traditional cable type service? No way. If I want one I have all of the free live streaming with Roku, the Fire Stick, as well as Google TV. Right now as I type this, I am watching episodes of "The Midnight Special" from 1976 on You Tube, ad free. Dish was fine for many years. I do not regret buying the equipment and installing it myself (No installers in 1999). I enjoyed Dish for many years. My thoughts, Dish & Direct will be forced to merge in time, or they both will be gone. Even cable companies are getting out of TV. Some are only selling the internet and phone packages.

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tanman

Sunday at 12:01 PM

telstar_1 said:
I despise that most of all. I'm going to talk to a remote?

Hello Computer On Phone GIF - Hello Computer Hello On Phone - Discover & Share GIFs

Click to view the GIF

tenor.com

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nelson61

Monday at 8:20 PM

A lot of it flows back to the 4 big networks.
Cable and satellite are their money tree.

But, in reality, each market need 1 or perhaps 2 news feeds - not 4 or more

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MikeD-C05

Today at 1:16 PM

nelson61 said:
A lot of it flows back to the 4 big networks.
Cable and satellite are their money tree.

But, in reality, each market need 1 or perhaps 2 news feeds - not 4 or more

In my area we get 2 news feeds spread over 4 local stations.
ABC/NBC (TEGNA)
Same news cast simulcast over both channels.

CBS/Fox (Sinclair)
Same news casters at 5pm, 6pm, 10pm.
Fox shows an hour at 9pm but same news casters.

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lordodogg

Last reply Today at 12:54 PM · posted in DIRECTV General Forum

HR44 rebooted overnight?

Hello again, haven't posted here in a while.

This morning, around 6:30am, I woke up and found the front panel lights on my HR44 on (I leave it off all the time as it is co-located with one of my Geminis).

Immediately thinking that either a reboot or power outage occurred, I checked the software version, and found that it's still the same release that was sent out last month.

I then ruled out a power outage by checking the clocks on my appliances and seeing that they're still correct (they reset when there's an outage, somewhat similar to the "blinking 12" on VCRs).

I then confirmed a reboot by checking the Upcoming Recordings (fka To-Do List) and seeing that the number was much lower than before (it always resets after a reboot).

I am definitely guessing what happened (and it may very well be actually what happened) is that the "Reset Required" prompt may have come up sometime overnight, and it eventually timed out and rebooted automatically. IIRC that prompt comes up when new software "plugins" have to be installed.

Would like to hear your thoughts, especially since I probably haven't talked to some of you reading this in a while (was a former CE member, left almost a year ago).

Thank you all in advance!

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Tom Speer

May 20, 2026

My HR54 blue light is on this morning. I think you ae right about the plugins. They are tweaking things in the customer National release. What version does your HR44 Genie have now? I think you are probably on the same varsion as the CE group today.

lordodogg

May 20, 2026

I believe mine says 0x1D7F

Tom Speer

May 20, 2026

That is what I have.

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lordodogg

Today at 12:54 PM

Happened again today & have new software, 0x1d88

Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply Today at 11:08 AM · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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ClarkGable

Today at 6:48 AM

No Time - The Guess Who

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harshness

Today at 9:01 AM

Time After Time - Cyndi Lauper

sdfntx

Today at 9:50 AM

Right on Time - Brandi Carlile

gms49ers

Today at 11:00 AM

Time Stand Still - Rush

Bobby

Today at 11:08 AM

I Can't Help It (If I'm Still In Love With You) - B.J. Thomas

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply Today at 10:24 AM · posted in SatelliteGuys Support Center

DNS Work being done

Our DNS provider is encouraging us to enable DNSSEC on our domains for added security.

I have gone ahead and enabled it, and am told it may take anywhere from 90 minutes to 24 hours for it to take effect.

Hopefully doing this does not harm the site in any way. (It shouldn't) but if it does, you will then know why and I will revert the settings.

But from what I am reading it should be ok. so just giving a warning as I have screwed up DNS stuff in the past.

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Scott Greczkowski

Today at 10:24 AM

Doing my checks it appears the changes have gone through... and we are still here. (Phew!)

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Ham Radio 2.0

Today at 10:22 AM · posted in Ham Radio 2.0

I Went Wardriving for Meshtastic and Meshcoree Nodes!

Time for another AWESOME video from Ham Radio 2.0!

View: https://www.youtube.com/watch?v=erpXkKWLg54

Direct YouTube Link - I Went Wardriving for Meshtastic and Meshcoree Nodes!
Ham Radio 2.0 Website
Ham Radio 2.0 on Facebook