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tekjunkie02
tekjunkie02
Last reply · posted in FTA Receiver / Equipment Support

GEOSATpro  Suggestion-- make a Do's and Don'ts list for channel editing

Many people are ending up with looped receivers after trying to use a channel editor.

I'm suggesting you make a simple How-to, or Tips document explaining what NOT TO DO, if there isn't one already.

Pretty much everyone is very happy with this box, but this little problem is causing some dissatisfaction.

Maybe you should even make an insert for the package with a little do's and don'ts list.
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SatelliteAV
SatelliteAV
First, lets address your perception....

Our estimate, based on information shared with us by resellers, members on this forum and calls to our support team, place the number of looped receivers at approximately 30 or 40 units out of approximately 8,000 receivers sold.

While we regret and are sorry that anyone has been inconvenienced, the truth be told... this amount is much lower than any receiver that we have distributed. This is a temporary corruption that can be easily corrected and is not a permanent issue that kills the receiver. You don't hear about a loop fix as much with other receivers because the distributors require the receiver to be sent in for servicing and would determine an open case a voided warranty. Distributors rarely participate in a forum and this type of RMA would happen behind closed doors. We decided to make the information public knowledge and help users in an open forum to correct the corrupted file. While this makes the process more visible, this is a hobbyist group and most like the knowledge and the opportunity to open receivers without voiding the warranty. We do provide free warranty correction for this problem, but we have only had a dozen takers on the offer.

The majority of the loops originated because of a faulty firmware file installed at time manufacturing in the October, 2012 batch. Those STBs are long gone, but some of the corrupted channel files were saved and reinstalled despite repeated suggestions and warnings to discard.

We believe that we have appropriate sticky threads in place explaining how to open, close, export and import files. If there are any subjects that aren't covered, please explain what isn't clear.

The challenge often is that we don't know the origin of a file, how it was saved, what was edited, what editor, what file type, etc. The majority of issues originate from users not following steps clearly documented and presented.

Here are the do's... It really should be this easy:

  1. Install the latest firmware to the microHD
  2. Perform a factory reset
  3. Remove the power for 10 seconds to set the firmware and clear any memory blocks
  4. Scan for transponders and channels
  5. Save the User Database (.udf) file to an USB
  6. Connect the USB to the PC
  7. Import the .udf file into MES using GSP microHD type or open the .udf file into the microHD version of ALI Editor.
  8. Edit the file
  9. Export from MES as .udf using GSP microHD type or Save the file from the microHD as .udf
  10. Connect the USB to the microHD
  11. Load by USB the User Database .udf file
  12. Remove the power for 10 seconds to set the new User Database
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tekjunkie02
tekjunkie02
What about the configuration of the Ali Editor? If it's set to the wrong chip type, will that cause the creation of a .udf that will cause problems with the Micro?

Some may just assume all the Ali Editors are the same, and if they already have one, they may just use it.

What is it, exactly, in the .udf file that causes the loop issue? How can you, or, can you, check a .udf file to make sure it doesn't have this problem?

I don't know if this was ever explained anywhere, I don't remember it.


Most people are just 'users', not technical, and probably won't read the manual until they've already tried to do it themselves. That's why I was suggesting some kind of "warning label".

Because I lurk around on all these forums, I see the postings of those who had problems. It's great that it is such a small percentage. Thanks for a great product and great support.
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Larry1
Larry1
In my case, the ALiEditor was corrupt causing a corrupt UDF file. Since using the re-posted ALiEditor, I have not looped the box. (but still reconmend getting a cable for those hobbyist editing their UDF files, for if/once you do loop the box, you will not have to wait for the cable to come in the mail or for the box to be sent in to be un looped) Too bad there was not a way to re-set the UDF to the DDF if the UDF was corrupted by meens of a menu and not having to open the box and use a cable.
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SatelliteAV
SatelliteAV
The microHD ALI Editor is packaged with the config file setting to 3601s chipset type. This is correct and no changes are necessary by the user. In this setting, the ALI Editor provides the MPEG4/h264 edit screens.

By default, the ALI Editor configuration file chipset was provided by ALI with the chipset type set to 3329c. In the 3329c chip type mode, the editor does not provide the MPEG4/h264 edit screens. No looping errors occur, but HD channels cannot be edited, and may be disabled.

You will notice that each STB based on the ALI chipset provides its own editor version. The end user needs to research the proper editor to use with their brand. This is no different than any other STB. Example: the Pansat and microHD, Manhattan, Sathawk and Traxis ALI Editors are typically not compatible, yet they all use ALI chipsets.

Not much can be done to educate a user who assumes or acts first and reads second. We provide the best user manual of any receiver on the market, yet the majority of questions in this forum could be answered by simply posting a page number.:D
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KE4EST
KE4EST
I have been selling the recovery cables since September. I have sold approximately 20, and about half of those were people that wanted to have one for "just in case".
It really is not as common as you think. :)
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Peter Parker
Peter Parker
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum

DISH Hopper 3 Software Version 713 Is Out

No idea what improvements might be involved.
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naptime
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
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jsmit86
jsmit86
naptime said:
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
Click to expand...
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
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long_time_Dish
long_time_Dish
jsmit86 said:
They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
Click to expand...
Oh, you mean "soon"? :biggrin
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Almighty1
Almighty1
jsmit86 said:
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
Click to expand...
I guess they will be busy when lots of people start asking for rollbacks to H708 now that you mention that downgrades of software does exist because it will likely fix the OTA Single Tuner and the IR Remote problems in H710-H713.
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navychop
navychop
Almighty1 said:
it will likely fix the OTA Single Tuner
Click to expand...

:popcorn
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dishstaller
dishstaller
Almighty1 said:
it will likely fix the OTA Single Tuner
Click to expand...
🤣

Oh....you were serious
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iJustine
· posted in iJustine

This is iPhone Duo!

Time for another AWESOME video from iJustine!


View: https://www.youtube.com/shorts/P4_TzYKwcNY


Direct YouTube Link - This is iPhone Duo!
The official iJustine Website's Website
Buy her book!
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Generative AI: Revolutionizing Game NPC Dialogue & Behavior? #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/-O2iLThF4z8


Direct YouTube Link - Generative AI: Revolutionizing Game NPC Dialogue & Behavior? #shorts
TWIT's Website
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teachsac
teachsac
Staff member HERE TO HELP YOU!
Last reply · posted in TV Shows

S.W.A.T. Exiles (Starz)

Hondo is back with a new squad 9/25 only on Starz.


View: https://m.youtube.com/shorts/b0gPzA8KHEQ
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klang
Never watched the previous shows, so doubtful.
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dfergie
teachsac
teachsac
Started watching yesterday. Not too bad.
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Scott Greczkowski
Scott Greczkowski
Wife likes it.
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teachsac
teachsac
I like Zyra from La Brea (one with the prosthetic).
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Scott Greczkowski
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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Bobby
Bobby
I Saw The Light - Todd Rundgren
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long_time_Dish
long_time_Dish
Little Bit Of Light - Strange Weather
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EatMyVolts
EatMyVolts
A Little Bit of Soap -- The Jarmels
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long_time_Dish
long_time_Dish
Give A Little Bit - Supertramp
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dishstaller
dishstaller
Little Wing - Jimi Hendrix
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meStevo
meStevo
Lifetime Supporter
Last reply · posted in The Sports Section

NFL 2026-2027 Season

Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
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meStevo
meStevo
Browns lead the AFC North 🤣

Seth Meyers What GIF by Late Night with Seth Meyers
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meStevo
Foxbat
Foxbat
I guess even the patience of us laid-back Hoosiers has its limits:
www.colts.com

Colts relieve general manager Chris Ballard of his duties

Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
www.colts.com www.colts.com
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rvvaquero
rvvaquero
Foxbat said:
I guess even the patience of us laid-back Hoosiers has its limits:
www.colts.com

Colts relieve general manager Chris Ballard of his duties

Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
www.colts.com www.colts.com
Click to expand...
Be nice to see a Cowboy headline like that.
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M
Mike0616
Foxbat said:
I guess even the patience of us laid-back Hoosiers has its limits:
www.colts.com

Colts relieve general manager Chris Ballard of his duties

Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
www.colts.com www.colts.com
Click to expand...

Can we expect to see a new coach if we say "pretty please?"
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dfergie
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in TV Shows

Stargate SG-1 Discussion

Stargate SG-1 cancelled, Atlantis renewed
clear.gif

Monday - August 21, 2006 | by Darren Sumner
clear.gif

The future of Stargate is in question today, as SCI FI Channel has cancelled the long-running Stargate SG-1, Multichannel News reported today and a GateWorld source has confirmed. The news regrettably follows the airing of the show's milestone two-hundredth episode on Friday.

Stargate Atlantis, meanwhile, has been renewed for a fourth season, with the network hoping to see that the spin-off series can stand alone, according to a source.
Source Gateworld
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R
reubenray
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?
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osu1991
osu1991
pluto.tv

Watch Stargate SG-1 for Free Online | Pluto TV

Stargate SG-1 picks up where the blockbuster film left off as the SG-1 team sets out to explore the mysteries of the Stargate and the worlds beyond it in the pulse-pounding series which became a worldwide phenomenon and a science fiction classic. Stream Stargate SG-1 for free on Pluto TV.
pluto.tv pluto.tv
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long_time_Dish
long_time_Dish
reubenray said:
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?
Click to expand...
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.
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R
reubenray
long_time_Dish said:
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.
Click to expand...
Which one has O'Neil being Ancients? I am at the end of Season 8 now.
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long_time_Dish
long_time_Dish
reubenray said:
Which one has O'Neil being Ancients? I am at the end of Season 8 now.
Click to expand...
If I understand your question, O'Neill had the Ancient's knowledge in the "Lost City" two-part episode. That was when Anubis attacked Earth and there was a big battle over Antarctica.
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Defender on Linux: Microsoft’s Big Security Move #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/wVdnjWsw2Uk


Direct YouTube Link - Defender on Linux: Microsoft's Big Security Move #shorts
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Ramy
Ramy
Supporting Founder
Last reply · posted in The Sports Section

2026-27 NCAA College Football

Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
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Foxbat
Foxbat
Best fan sign I saw during the ND-BYU game: "Bear ate your Lucky Charms!" (Bear being the Cougars' QB). I was going to suggest, "Have you or your team been involved in a Carr crash?"
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osu1991
M
Mike0616
osu1991 said:

View: https://youtu.be/mUq0cZaflyc?si=odZ2TTCweQXCWNBR
Click to expand...


They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
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Jimbo
Jimbo
Mike0616 said:
They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
Click to expand...
Yup, I agree, I'd rather be 2 or 3 till the last few weeks.
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osu1991
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

RTX Spark: NVIDIA's AI PC Powerhouse Details! #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/PSGt6dUXdnI


Direct YouTube Link - RTX Spark: NVIDIA's AI PC Powerhouse Details! #shorts
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