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pwrsurge

Pub Member / Supporter

Last reply Jul 29, 2013 · posted in FTA Receiver / Equipment Support

AZBOX Official announcement and launch of AzBox United States

As we announced live on Satellite Nation, the following is our official announcement in regards to our launch of AzBox United States.

Since late last year, we at AzBox Canada have discovered that unauthorised dealers in Canada began carrying AzBox products without our knowledge. It was later discovered that these products were supplied under the table by Rick's Satellite located in Blue Springs Missouri USA, violating the Gentleman's agreement we all had with OpenSat where we at AzBox Canada are supposed to be the official exclusive distributor of AzBox products in the Canadian market and Rick's for the US market.

We at AzBox Canada have invested close to a quarter of a million dollars in product research and development for the North American market so far since 2010. Unfortunately, the unauthorised entry of Ricks Satellite in the Canadian market has jeopardized our ability to continue investing in development for this market. This is why we are taking action today to ensure continued development by announcing the launch of AzBox United States, or AzBox US for short.

AzBox US is your new source for distribution and support of AzBox products in the United States. You can count on your AzBox US authorised dealer to offer the very best level of service and support with your AzBox product, including access to exclusive firmware customized for the North American market available on the AzBox US website at http://www.azbox.us.

AzBox US already has two authorised dealers on board:

Davey Holdings
from Prospect, KY
operating as: http://www.gotcband.com

and

eScapes Network
from Monroe, MI

well known for their eScapes HD channel on Galaxy 16 C-band

We are also looking for more dealers so please contact us on the AzBox.US website if you are interested in becoming an authorised AzBox US dealer.

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pwrsurge

Jul 11, 2013

Scott Greczkowski said:
Personally I think Rick has just as much right to change his companies name to Azbox USA.

Sent from my iPhone using SatelliteGuys

Even if he would do this, it would serve no purpose. Rick has not invested a single penny in firmware development for the North American market and is hoping that the third party European firmware developers will fix all the bugs which are specific to this market. However, this is almost impossible to do as they can't receive our satellites and over in the European market, they are more focused on using these receivers for viewing subscription services either with a subscribed smart card or via illegal Internet sharing.

If it wasn't for us, the AzBox Me that he used to sell would have no ability to support such things as:

- Blindscan on systems using anything other than an universal LNBF (i.e. C-band or standard 10750)
- Manual PID entry
- Wireless networking support via USB adapter
- Default video settings to NTSC after a factory reset
- Default North American satellite list

Furthermore, it is a known fact that along with the European firmware, he was also pre-installing our firmware as well on the AzBox Me receivers he was selling. I'm 100% certain that if it wasn't for our firmware, he would have not sold out of his AzBox Me's yet at this time so the guy should be grateful for our investment in AzBox software development for the North American market. Sadly, it appears that he does not care at all for the long term quality of AzBox products in the North American market but rather just for his sales.

Best regards,

PwrSurge
AzBox Canada & US

updatelee

Jul 11, 2013

pwrsurge said:
Even if he would do this, it would serve no purpose. Rick has not invested a single penny in firmware development for the North American market and is hoping that the third party European firmware developers will fix all the bugs which are specific to this market. However, this is almost impossible to do as they can't receive our satellites and over in the European market, they are more focused on using these receivers for viewing subscription services either with a subscribed smart card or via illegal Internet sharing.

If it wasn't for us, the AzBox Me that he used to sell would have no ability to support such things as:

- Blindscan on systems using anything other than an universal LNBF (i.e. C-band or standard 10750)
- Manual PID entry
- Wireless networking support via USB adapter
- Default video settings to NTSC after a factory reset
- Default North American satellite list

Furthermore, it is a known fact that along with the European firmware, he was also pre-installing our firmware as well on the AzBox Me receivers he was selling. I'm 100% certain that if it wasn't for our firmware, he would have not sold out of his AzBox Me's yet at this time so the guy should be grateful for our investment in AzBox software development for the North American market. Sadly, it appears that he does not care at all for the long term quality of AzBox products in the North American market but rather just for his sales.

Best regards,

PwrSurge
AzBox Canada & US

I hope you didnt invest much, if thats all the changes youve done then what youve accomplished is trivial. You could have just used OpenPLi and got the same things, open source does wonders.

If you goto apple.ca you expect its apple, if you goto dell.ca you expect its dell, if you goto azbox.ca youd be mistaken in thinking is azbox's website, its only a dealer, not azbox themselves. You may not have ever stated that you were azbox, but youve implied it many times in how you refer to your company. Your mearly a dealer that has modified some trivial things in the firmware. None of what you listed is rocket science.

Your empty hopes about 4:2:2 is misleading as well. either the hardware supports it or it doesnt, no amount of hope can change whats inside the box. Have you seen the hardware yourself ? no ? you really shouldnt be filling consumers heads with unfounded hope about something you know nothing about. That's plain irresponsible.

Stop complaining about how much money youve sunk into a now defunct product and how no one else is paying anything to develop it when that was a personal decision only you should bear. It was your decision not anyone else's. Ive spent my own money to buy hardware just to develop drivers and software for devices, you dont see me complaining that I had to buy a $150 logic analyser just so that I could reverse engineer some closed source drivers do you? Did I have todo that? no. Its my own personal decision. Or what about the fact Prof tuners promised a blindscan driver/software for Linux for over a year, I gave up waiting and with the help of some others wrote an application and tweaked the drivers to support blindscan, spectrum scan, and iq plot. Something Windows had had for awhile and us Linux users didnt.

Im so sick of listing to you whine about how you spent all this money and no one else did and no one seems to appreciate you. Suck it up buttercup. Just because you made some bad financial decisions doesnt mean the entire world wants to hear about your personal problems on a public forum. Start supporting the FTA community or get out of the business.

UDL

Mods: delete this if you want, I understand Im a little testy and if you think Im overly brash I'll account it up to the fact Im Infantry and wont be offended

Keith Brannen

Jul 12, 2013

updatelee said:
Your empty hopes about 4:2:2 is misleading as well. either the hardware supports it or it doesnt, no amount of hope can change whats inside the box. Have you seen the hardware yourself ? no ? you really shouldnt be filling consumers heads with unfounded hope about something you know nothing about. That's plain irresponsible.

So you are implying that there can't be a software/player/codec solution? I thought, for example, that the Prof 7500 required sofware/codecs to decode 4.2.2. rather than it being built into the Prof 7500 hardware. And Dreamboxes, as you well know, can't decode 4.2.2.(hardware), yet you can stream them to your computer and VLC can decode and play it (software/codecs). What stops there being a software solution, if the processor can handle it?

updatelee

Jul 12, 2013

Keith Brannen said:
So you are implying that there can't be a software/player/codec solution? I thought, for example, that the Prof 7500 required sofware/codecs to decode 4.2.2. rather than it being built into the Prof 7500 hardware. And Dreamboxes, as you well know, can't decode 4.2.2.(hardware), yet you can stream them to your computer and VLC can decode and play it (software/codecs). What stops there being a software solution, if the processor can handle it?

streaming is different, I thought I was pretty clear about a hardware solution was the topic of that paragraph I posted, if not I apologize. Box's that can stream but not decode 4:2:2 themselves dont advertise 4:2:2 support. You'll never see a dreambox advertising 4:2:2 decoding ability.

UDL

Keith Brannen

Jul 12, 2013

updatelee said:
streaming is different, I thought I was pretty clear about a hardware solution was the topic of that paragraph I posted, if not I apologize. Box's that can stream but not decode 4:2:2 themselves dont advertise 4:2:2 support. You'll never see a dreambox advertising 4:2:2 decoding ability.

And I wasn't talking about streaming, but how hardware that doesn't have built-in decoders of 4.2.2. can, through software/codecs, be decoded and displayed (either by Prof 7500 hardware/software, or by the roundabout Dreambox streaming, hardware to computer hardware/software).

Your paragraph that I quoted makes even less sense now, if you were only taking about a hardware solution. I fail to see any misleading statements, as pwrsurge said quite clearly: "We are aware that the AzBox Titan chipset won't support 4.2.2 but there is a small chance that it can be enabled some way in software given the fact that the processor on the Titan is fairly powerful."

Only thing I can see that you could possibly take issue with, is perhaps he should have said "decoded" instead of "enabled", and that certainly is an extremely minor point of semantics. I certainly understood what was meant (a possible software solution in the receiver), and if that was your issue, could have been corrected by you in a less confusing and simple way.

updatelee

Jul 12, 2013

Keith Brannen said:
I certainly understood what was meant (a possible software solution in the receiver), and if that was your issue, could have been corrected by you in a less confusing and simple way.

A software solution on the receiver? software on stb's dont decode anything, its all done in hardware. They dont have anywhere near the processing power to be able to decode even low bitrate mpeg2 in software on the receiver. If a stb doesnt have the hardware to decode the format the ONLY option is to stream it to a seperate device that can (either PC or other)

I know dreambox so I can comment only on that definitively. To view video on the tv you litterally read a bunch of bytes from /dev/adapter0/dvr0 and write that same bytes to /dev/adapter0/video0. You can do the same with a recorded file, read X num bytes from the file and write the same bytes to /dev/adapter0/video0, its actually such a simple process you can even use cat. I remember a long time ago someone had wrote a transcoding app to take SD youtube video's and transcode them, on an 400mhz mips processor it took 2-3x longer then the clip was to transcode. a 2min clip took 4-6min to transcode. Is the titan going to have a 1.2ghz processor? congrats, you can do very low bitrate SD in real time..... not alot of that in 4:2:2

UDL

Keith Brannen

Jul 14, 2013

updatelee said:
A software solution on the receiver? software on stb's dont decode anything, its all done in hardware. They dont have anywhere near the processing power to be able to decode even low bitrate mpeg2 in software on the receiver. If a stb doesnt have the hardware to decode the format the ONLY option is to stream it to a seperate device that can (either PC or other)

I know dreambox so I can comment only on that definitively. To view video on the tv you litterally read a bunch of bytes from /dev/adapter0/dvr0 and write that same bytes to /dev/adapter0/video0. You can do the same with a recorded file, read X num bytes from the file and write the same bytes to /dev/adapter0/video0, its actually such a simple process you can even use cat. I remember a long time ago someone had wrote a transcoding app to take SD youtube video's and transcode them, on an 400mhz mips processor it took 2-3x longer then the clip was to transcode. a 2min clip took 4-6min to transcode. Is the titan going to have a 1.2ghz processor? congrats, you can do very low bitrate SD in real time..... not alot of that in 4:2:2

Thanks for the information. So it all depends on processing power. How does the Prof 7500 work, hardware or software/codec to view 4.2.2.? If software/codec what sort of processing power is required? Reason I ask is because nowadays quite a few STB receivers are really computers (internet access, media players, etc.) so if you had a powerful enough processor in the STB you would think that a software solution could be possible (sort of like the STB streaming to itself and being decoded by a program similar to VLC).

pwrsurge

Jul 14, 2013

Keith Brannen said:
Thanks for the information. So it all depends on processing power. How does the Prof 7500 work, hardware or software/codec to view 4.2.2.? If software/codec what sort of processing power is required? Reason I ask is because nowadays quite a few STB receivers are really computers (internet access, media players, etc.) so if you had a powerful enough processor in the STB you would think that a software solution could be possible (sort of like the STB streaming to itself and being decoded by a program similar to VLC).

Hopefully the Titan has enough processing power to at least receive SD 4.2.2 feeds in realtime using a software codec such as the CBC news feeds on 107.3W Ku-band. We are fully aware that there will be limitations with no hardware 4.2.2 support on this model but will try to do the best firmware-wise with the hardware we have to work with in order to adapt it to the North American market.

With a DVB card on your PC, things are different as your computer's CPU and GPU processing power is being used to decode 4.2.2 video in realtime. Modern day PC's have a lot more processing power than any STB.

Best regards,

PwrSurge
AzBox Canada & US

Mapleleaf69

Jul 14, 2013

This thread has been very entertaining but i think the title should of been called "As the azbox world turns". :popcorn

carry on folks..... :coffee

updatelee

Jul 14, 2013

pwrsurge said:
Hopefully the Titan has enough processing power to at least receive SD 4.2.2 feeds in realtime using a software codec such as the CBC news feeds on 107.3W Ku-band. We are fully aware that there will be limitations with no hardware 4.2.2 support on this model but will try to do the best firmware-wise with the hardware we have to work with in order to adapt it to the North American market.

LOL good luck with that !

Funniest thing I heard all day.

UDL

Pittsville

Jul 28, 2013

I bought my MicroHD from the fellow in Kentucky at gotcband.com

Is he an authorized MicroHD dealer also?

madmadworld

Jul 28, 2013

Pittsville said:
I bought my MicroHD from the fellow in Kentucky at gotcband.com

Is he an authorized MicroHD dealer also?

might want to ask that in the MicroHD thread

pwrsurge

Jul 29, 2013

Pittsville said:
I bought my MicroHD from the fellow in Kentucky at gotcband.com

Is he an authorized MicroHD dealer also?

I assume you meant "authorized miniMe dealer" Yes, gotcband.com is an authorized AzBox US dealer. They should soon have the AzBox miniMe American Edition available for sale.

Best regards,

PwrSurge
AzBox Canada & US

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Bruce

Supporting Founder Lifetime Supporter

Last reply Today at 1:20 AM · posted in DIRECTV General Forum

DirecTV’s Subscribers Number

Thanks to Fitch Ratings ( who gives the ratings on Credit and debt, as approved by the SEC, so they have accurate numbers) we have the totals.

DIRECTV's video subscriber base is the third-largest traditional multi-channel video programming distributor (MVPD) in the U.S. with about 8.2 million subscribers at the end of 1Q26.

The last time it was reported, it was 8.8M at the end of 2Q25, so only a 600,000 loss for 3 quarters, which is a major improvement, since for many years before that, it was losing 500,000 a quarter, 2 Million a year.

It is now losing less than Dish/Sling combined, I believe the Genre Packs are helping to retain and get subscribers.

https://www.fitchratings.com/research/corporate-finance/fitch-rates-directv-proposed-senior-secured-debt-offering-bb-rr2-11-05-2026

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raoul5788

May 19, 2026

They have one less as of May 15th. I just couldn't justify almost $150 a month any more. I went to Fubo. Edit: And I've been a Directv customer for 30 years!

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b4pjoe

May 19, 2026

raoul5788 said:
They have one less as of May 15th. I just couldn't justify almost $150 a month any more. I went to Fubo.

Fubo would be a non starter for me. Missing channels:

NBCUniversal Channels: NBC local affiliates, USA Network, Bravo, CNBC, MSNBC, E!, Syfy, Telemundo, and the Golf Channel.
NBC Sports: Regional sports networks like NBC Sports Bay Area, Boston, California, and Philadelphia are also off the air.
Warner Bros. Discovery Channels: TBS, TNT, TruTV, CNN, Discovery Channel, TLC, HGTV, Food Network, and Animal Planet.
A&E Networks: A&E, History, Lifetime, and Vice.
AMC Networks: AMC, IFC, SundanceTV, and WE tv

Plus most of its live TV channels and sports broadcasts are currently delivered in 720p.

Jimbo

May 19, 2026

b4pjoe said:
Fubo would be a non starter for me. Missing channels:

NBCUniversal Channels: NBC local affiliates, USA Network, Bravo, CNBC, MSNBC, E!, Syfy, Telemundo, and the Golf Channel.

NBC Sports: Regional sports networks like NBC Sports Bay Area, Boston, California, and Philadelphia are also off the air.

Warner Bros. Discovery Channels: TBS, TNT, TruTV, CNN, Discovery Channel, TLC, HGTV, Food Network, and Animal Planet.

A&E Networks: A&E, History, Lifetime, and Vice.

AMC Networks: AMC, IFC, SundanceTV, and WE tv

Plus most of its live TV channels and sports broadcasts are currently delivered in 720p.

YouTube TV

raoul5788

May 19, 2026

b4pjoe said:
Fubo would be a non starter for me. Missing channels:

NBCUniversal Channels: NBC local affiliates, USA Network, Bravo, CNBC, MSNBC, E!, Syfy, Telemundo, and the Golf Channel.

NBC Sports: Regional sports networks like NBC Sports Bay Area, Boston, California, and Philadelphia are also off the air.

Warner Bros. Discovery Channels: TBS, TNT, TruTV, CNN, Discovery Channel, TLC, HGTV, Food Network, and Animal Planet.

A&E Networks: A&E, History, Lifetime, and Vice.

AMC Networks: AMC, IFC, SundanceTV, and WE tv

Plus most of its live TV channels and sports broadcasts are currently delivered in 720p.

Understandable. It's always a choice of price vs channels. The $60/month difference made my choice easier.

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Arctic_fox

Today at 12:41 AM

Jimbo said:
YouTube TV

YTTV don't carry the Regional sports channels

dishrich

Today at 1:20 AM

Arctic_fox said:
YTTV don't carry the Regional sports channels

It does still carry the NBC Sports branded RSN's, but obviously in those limited markets...

so2344

Last reply Today at 12:36 AM · posted in DIRECTV General Forum

Came back to DirectTV Satellite - Gemini question

Recently came back to DirectTV Satellite service and have two boxes, Gemini and a main HR54.

DirecTV is charging me two "TV access fees" of $10 each, but can only watch TV on the one without the server. Is there anything I can do to fix this?

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FHSPSU67

Apr 25, 2026

First receiver should be free. It is for me.

b4pjoe

Apr 25, 2026

FHSPSU67 said:
First receiver should be free. It is for me.

It is for me too. Back when they merged DIRECTV via Internet and DIRECTV Stream into one service they raised the TV access fee from $7.00 to $10.00 from both streaming and satellite and they eliminated the first receiver free for new customers only. Existing customers weren't affected by the new price and the elimination of the first receiver free policy.

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so2344

May 11, 2026

b4pjoe said:
It is for me too. Back when they merged DIRECTV via Internet and DIRECTV Stream into one service they raised the TV access fee from $7.00 to $10.00 from both streaming and satellite and they eliminated the first receiver free for new customers only. Existing customers weren't affected by the new price and the elimination of the first receiver free policy.

All of this makes me want to cancel satellite again! Customer service said we were getting billed for an old receiver but the call got cut off.

Will call back and try to get this resolved. As of now, only one TV can access satellite service. Would hope they can send another Gemini to be co-located w the main HR54.

so2344

May 28, 2026

Update: after 20 mins on phone with a non North American call center agent, they are sending a tech out. The tech support couldn't understand that the HR54 was at a different TV than the Gemini.

Arctic_fox

Today at 12:36 AM

so2344 said:
Update: after 20 mins on phone with a non North American call center agent, they are sending a tech out. The tech support couldn't understand that the HR54 was at a different TV than the Gemini.

this is why we canceled support and the csr's are garbage even the american ones. it's still under the att system!!!

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply Today at 12:33 AM · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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Bobby

Yesterday at 11:08 AM

I Can't Help It (If I'm Still In Love With You) - B.J. Thomas

Reactions: sdfntx

long_time_DNC

Yesterday at 3:37 PM

Help Is On Its Way - Little River Band

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sdfntx

Yesterday at 6:00 PM

Little Band of Gold - Sonny James

RaiderPower

Yesterday at 9:13 PM

Band Of Gold - Freda Payne

long_time_DNC

Today at 12:33 AM

Heart Of Gold - Neil Young

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zippyfrog

Pub Member / Supporter Lifetime Supporter

Last reply Today at 12:07 AM · posted in The Phone & Tablet Zone

Purchasing New iPhone

I feel like this was discussed in another thread, but I can't find it. I have T-Mobile and my last iPhone upgrade was in 2020. I want to get a new iPhone, but what is the best way to go about doing it? Should I order the iPhone from T-Mobile directly, or should I buy from the Apple Store? I feel like there are pros/cons to each option.

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navychop

Yesterday at 11:48 PM

I know of no reason to buy from a cell company.

Buying from Apple gets an unlocked phone.

PS- New models come out in Octoberish.

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Foxbat

Today at 12:07 AM

I got a carrier-locked iPhone once, and it was a pain after they got bought by Sprint and I decided to go to T-Mobile and they dragged their feet to unlock the phone. I have been trading in my iPhones since and buying from the Apple Store since then.

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Cactus Jack

Last reply Yesterday at 11:50 PM · posted in DISH Network Support Forum

Three Tuners?

I have a Hopper with Sling. (Don't know exact model.) A couple nights ago, I went into the DVR screen, and noted that it was recording three programs. Yet I was able to view live TV (that was not one of the channels being recorded.) Did something change? In the past, it would only let me watch one of the channels being recorded, or any recording in the DVR menu. Maybe it was streaming, although there was no indication of that?

Apologies if this has been covered; I searched and didn't find anything.

Thanks.

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Cactus Jack

Jun 3, 2026

So I tested.

Started recording three non-network shows and tried to watch live TV, would not do it, because all three tuners were in use.

Started recording two non-network shows and one network show. Still would not let me tune live TV.

Started recording one non-network show and two network shows, then it allowed live TV.

I would assume then that previously I was recording two or three network shows when it allowed live TV; I honestly don't remember what it was doing, and I didn't think to check.

Thanks for replies, everyone.

PS - How does one know whether a program is streaming? Is there a way to force streaming?

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Bobby

Jun 3, 2026

Cactus Jack said:
So I tested.

Started recording three non-network shows and tried to watch live TV, would not do it, because all three tuners were in use.

Started recording two non-network shows and one network show. Still would not let me tune live TV.

Started recording one non-network show and two network shows, then it allowed live TV.

I would assume then that previously I was recording two or three network shows when it allowed live TV; I honestly don't remember what it was doing, and I didn't think to check.

Thanks for replies, everyone.

PS - How does one know whether a program is streaming? Is there a way to force streaming?

There is no way to force streaming. It is a satellite channel or streaming channel except for the rare occasion that the satellite signal fails. If that happens some, not all, channels will automatically change to streaming. You can tell if the channel is streaming by pressing guide on the remote. if it is a streaming channel the guide will clearly show it that way.

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navychop

Jun 3, 2026

Cough, cough, Hopper3!

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Cactus Jack

Jun 5, 2026

Bobby said:
There is no way to force streaming. It is a satellite channel or streaming channel except for the rare occasion that the satellite signal fails. If that happens some, not all, channels will automatically change to streaming. You can tell if the channel is streaming by pressing guide on the remote. if it is a streaming channel the guide will clearly show it that way.

Thanks, Bobby.

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Arctic_fox

Yesterday at 11:50 PM

chokes hopper 3 all the way... 16 tuners vs 3 tuners is a night and day difference. along with a faster processor. i would call in and see if they would upgrade me or you can buy a hopper 3 from solid signal.

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iJustine

Yesterday at 10:52 PM · posted in iJustine

Good Bye, Tim! Last WWDC 🥹

Time for another AWESOME video from iJustine!

View: https://www.youtube.com/shorts/YJjxjYvmQ8s

Direct YouTube Link - Good Bye, Tim! Last WWDC

The official iJustine Website's Website
Buy her book!

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Smuuth

Pub Member / Supporter Cutting Edge

Last reply Yesterday at 10:15 PM · posted in SatelliteGuys Classifieds

WANTED DirecTV LCC

Anyone have a DirecTV Local Channel Connector that you'd like to get rid of at a reasonable price? DirecTV is currently in a contract dispute with owner of my local ABC affiliate.

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b4pjoe

Jun 2, 2026

Smuuth said:
Anyone have a DirecTV Local Channel Connector that you'd like to get rid of at a reasonable price? DirecTV is currently in a contract dispute with owner of my local ABC affiliate.

You should ask DIRECTV for one if you are affected by the dispute. I know in the past they have given them out during a dispute. Not sure if they still do that but it is free to ask.

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Smuuth

Jun 2, 2026

b4pjoe said:
You should ask DIRECTV for one if you are affected by the dispute. I know in the past they have given them out during a dispute. Not sure if they still do that but it is free to ask.

I already asked, but the CS agent said they wouldn't do it. They said the only thing they could do is $10/month bill credit.

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Jimbo

Jun 3, 2026

Smuuth said:
I already asked, but the CS agent said they wouldn't do it. They said the only thing they could do is $10/month bill credit.

Take the $10 and Call Back ...

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Smuuth

Monday at 10:22 AM

Jimbo said:
Take the $10 and Call Back ...

I did that. The response was that the LCC is not available. Escalated the issue to a tech support person with the same results.

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Jimbo

Monday at 10:39 AM

Smuuth said:
I did that. The response was that the LCC is not available. Escalated the issue to a tech support person with the same results.

Could be out of them I guess ... I'd keep trying, every 3-4 days.

If they are not out of them as them WHY you can't get one, seeing Your in a Dispute. Thats what they are for.
I would make them give you a real answer, don't let them off the hook.

I had one, and it worked well, but I believe I gave it to another D* friend (also had a AM21), I know I gave them away ...

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Smuuth

Monday at 10:44 AM

Jimbo said:
Could be out of them I guess ... I'd keep trying, every 3-4 days.

If they are not out of them as them WHY you can't get one, seeing Your in a Dispute. Thats what they are for.

According to the tech support guy, they don't have any in stock. He said I should receive an email when and if they have them. I even told him I would accept a refurbished unit.

Jimbo

Monday at 10:45 AM

Smuuth said:
According to the tech support guy, they don't have any in stock. He said I should receive an email when and if they have them. I even told him I would accept a refurbished unit.

I'm not sure your going to find any Refurbished ones as D* doesn't ask for them back.

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Smuuth

Monday at 10:48 AM

Jimbo said:
I'm not sure your going to find any Refurbished ones as D* doesn't ask for them back.

Yeah, I know. At one point, I even had 3 AM21s but gave them away when I got rid of my last HR54 and switched to the HS17.

Arctic_fox

Yesterday at 10:00 PM

Good luck they haven't made them in years. you could poke around on ebay and see if there's any on there. if not why not a tablo or a zapper box with an antenna connected to it

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Smuuth

Yesterday at 10:09 PM

Arctic_fox said:
Good luck they haven't made them in years. you could poke around on ebay and see if there's any on there. if not why not a tablo or a zapper box with an antenna connected to it

I have my OTA antenna connected to my television directly already so watching is not the issue. The reason I want the LCC is so I could record programs if I'm not at home to watch them live, especially since ABC is carrying both the NBA and NHL playoffs.
I have an active search on eBay and there is one there but he wants $180 plus shipping and I am not going to pay that.

Arctic_fox

Yesterday at 10:12 PM

Smuuth said:
I have my OTA antenna connected to my television directly already so watching is not the issue. The reason I want the LCC is so I could record programs if I'm not at home to watch them live, especially since ABC is carrying both the NBA and NHL playoffs.
I have an active search on eBay and there is one there but he wants $180 plus shipping and I am not going to pay that.

a tablo box is cheaper

Amazon.com

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Arctic_fox

Yesterday at 10:15 PM

why invest in hardware that's going to be boat anchors in a few years?

zippyfrog

Pub Member / Supporter Lifetime Supporter

Last reply Yesterday at 10:05 PM · posted in DISH Network Support Forum

Price Increase on Owned Equipment?

Did anyone have a price increase today on their equipment? I own my VIP211k's, and they have been $5.00. My bill that I received last week shows the "add-ons" as being $5.00. However, I just logged into my Dish account, and my "add-ons" are now $10.00. Did the additional receivers go up by $5.00 recently?

As I mentioned, my last bill shows $5.00 and under the notes, nothing is mentioned about a price increase.

11 Replies · 200 views

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telstar_1

Yesterday at 1:28 PM

Does cable charge box rent?

Reactions: RJT79 and charlesrshell

RJT79

Yesterday at 4:47 PM

telstar_1 said:
Does cable charge box rent?

The cable company I was with years ago did charge $9.99 for a receiver.

RJ T.
From Illinois

Reactions: charlesrshell

RJT79

Yesterday at 5:03 PM

zippyfrog said:
Did anyone have a price increase today on their equipment? I own my VIP211k's, and they have been $5.00. My bill that I received last week shows the "add-ons" as being $5.00. However, I just logged into my Dish account, and my "add-ons" are now $10.00. Did the additional receivers go up by $5.00 recently?

As I mentioned, my last bill shows $5.00 and under the notes, nothing is mentioned about a price increase.

I went to try to add the Heartland channel as dummy to see what it would do for me as I own my receiver and have DISH Outdoors and this is what mine shows. (Note however I had to take the 2nd receiver I told you I added the other day off because I was told you can only have 1 receiver when you have a one outlet on the Dish Playmaker and was having issues with the 2nd receiver and I didn't know that and that was done yesterday as well so I am back to one receiver.)

Let's upgrade your package.

Your monthly bill will increase by $6.00 per month.

Breakdown

June 11, 2026 - July 11, 2026
You are changing your programming in the middle of the bill cycle. The bill shown below is your bill for next month including prorations and credits. Your following bill will return to the fixed rate. This bill will take effect from now until July 11, 2026.
Monthly Services
$86.99
Flex Pack
$72.99
Local Channels
$14.00
Add-Ons
$68.98
National Action Pack
$12.00
Regional Action Pack
$12.00
News Pack
$10.00
Paramount+ with Showtime
$10.00
Drama and Classics Pack
$6.00
Heartland Pack
$6.00
Starz Encore Movies
$6.00
On DISH Magazine
$4.99
Starz 2 Mo ($11)
$1.99
Prorated Charges
$7.93
Heartland Pack Jun 11 - Jul 20
$7.93
Order Total
$7.93
Prorated Total
$7.93
Due Today
$7.93

Transition Bill Total
$156.10
Proposed Changes
Your monthly bill will increase by $6.00 per month
Monthly Services
$86.99
Add-Ons
$68.98
FCC Regulatory Surcharge
$0.13
Taxes & Surcharges
$0.00

Monthly Total
$156.10
Prorated Total
$7.93
Order Total
$7.93

Due Today
$7.93

Sounds like an issue with DISH Billing

RJ T.
From Illinois

Reactions: charlesrshell

zippyfrog

Yesterday at 5:19 PM

I asked again, and the rep I talked to said it is a glitch and that "Access for TV" shouldn't be there - the rep pulled up my future month bills and that charge isn't on it. So I am not going to worry about it right now, but it will be interesting to see when the price changes happen later this year. Will this line item show up? The fact that it is a specific item that is different from anything makes me think it is more than a glitch. But we shall see.

Reactions: RJT79 and charlesrshell

RJT79

Yesterday at 5:29 PM

zippyfrog said:
I asked again, and the rep I talked to said it is a glitch and that "Access for TV" shouldn't be there - the rep pulled up my future month bills and that charge isn't on it. So I am not going to worry about it right now, but it will be interesting to see when the price changes happen later this year. Will this line item show up? The fact that it is a specific item that is different from anything makes me think it is more than a glitch. But we shall see.

I am hoping they don't add this down the road. Things are expensive the way it is now. Even DIRECTV allows the first receiver free. This would go against DISH and DISH is already loosing subscribers I wouldn't think they would do these kind of tricks but you never know. Always look at your bills for unknow charges. I heard horror stories of people getting charged for things they didn't know were there.

RJ T.
From Illinois

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Arctic_fox

Yesterday at 10:05 PM

telstar_1 said:
Does cable charge box rent?

yes big cable charges crazy dvr fee's and box rental fee's

Reactions: charlesrshell

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teachtom

Last reply Yesterday at 9:21 PM · posted in DISH Network Support Forum

Problem when I switch from Bonus View channels back to regular Dish channels

Hello everyone, new guy here. I'm trying to solve problem I'm having with Dish bonus view channels. When I'm watching the bonus view channels then I switch back to regular dish channels, after few minutes the screen flips to black and after 30 seconds flips back to regular channels and continues to flip back and forth until I turn off TV. After I wait 30 minutes and turn back on , I can use regular channels again. So, its after I switch from bonus view channels to regular dish channels the problem starts. Been trying to fix this for a month, but no luck
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks

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HipKat

Yesterday at 5:07 PM

teachtom said:
Hello everyone, new guy here. I'm trying to solve problem I'm having with Dish bonus view channels. When I'm watching the bonus view channels then I switch back to regular dish channels, after few minutes the screen flips to black and after 30 seconds flips back to regular channels and continues to flip back and forth until I turn off TV. After I wait 30 minutes and turn back on , I can use regular channels again. So, its after I switch from bonus view channels to regular dish channels the problem starts. Been trying to fix this for a month, but no luck
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks

First off, great TV. I'm torn between the 77C5 or the 77G5.
It sounds like the handshake between the Receiver and the TV is having a problem. Are you using the free cable that came with the Joey or a higher speed HDMI cable?? That's the f irst place I'd look

Reactions: Foxbat, TheKrell, charlesrshell and 1 other person

RJT79

Yesterday at 5:17 PM

teachtom said:
Hello everyone, new guy here. I'm trying to solve problem I'm having with Dish bonus view channels. When I'm watching the bonus view channels then I switch back to regular dish channels, after few minutes the screen flips to black and after 30 seconds flips back to regular channels and continues to flip back and forth until I turn off TV. After I wait 30 minutes and turn back on , I can use regular channels again. So, its after I switch from bonus view channels to regular dish channels the problem starts. Been trying to fix this for a month, but no luck
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks

First off, The analog to digital switch, also known as the digital television transition, is the process of converting older analog television broadcasting technology to digital broadcasting. It's used through coaxial cable for the an antenna during the mandatory switch from Analog to Digital on June 12, 2009. You either had to get a converter for your analog (Tube TV) or use a converter box that has the analog or digital tuner or an HDTV which your is and has the tuner built in. Your TV is HD and using an HDMI Cable and nothing is connected by coaxial cable so this wouldn't apply.

In my theory it probably means a new TV. I had a TV go out on my switching between the Smart Screen from the HDMI inputs before because they went faulty. Sometimes electrical surges can cause this. If you have an older home or rent an older home or apartment sometimes the electrical outlets are not grounded and these days HDTV's need a ground which can cause them to malfunction and go bad quicker. Never plug it directly in an outlet. It will damage the TV.

Hope I could be of some assistance.

RJ T.
From Illinois

Reactions: charlesrshell

teachtom

Yesterday at 7:33 PM

RJT79 said:
First off, The analog to digital switch, also known as the digital television transition, is the process of converting older analog television broadcasting technology to digital broadcasting. It's used through coaxial cable for the an antenna during the mandatory switch from Analog to Digital on June 12, 2009. You either had to get a converter for your analog (Tube TV) or use a converter box that has the analog or digital tuner or an HDTV which your is and has the tuner built in. Your TV is HD and using an HDMI Cable and nothing is connected by coaxial cable so this wouldn't apply.

In my theory it probably means a new TV. I had a TV go out on my switching between the Smart Screen from the HDMI inputs before because they went faulty. Sometimes electrical surges can cause this. If you have an older home or rent an older home or apartment sometimes the electrical outlets are not grounded and these days HDTV's need a ground which can cause them to malfunction and go bad quicker. Never plug it directly in an outlet. It will damage the TV.

Hope I could be of some assistance.

RJ T.
From Illinois

Thank you for the information. I do keep the TV plugged into a surge protector, but we have had pretty strong thunderstorms/lightning in the last month so that have contributed to my problem.The house was built in 2009 so everything seems to be grounded correctly. We have had a power surge also. Seems like no one fixes anything any more, so just get a new one or live with the problem. Thanks

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teachtom

Yesterday at 7:39 PM

HipKat said:
First off, great TV. I'm torn between the 77C5 or the 77G5.
It sounds like the handshake between the Receiver and the TV is having a problem. Are you using the free cable that came with the Joey or a higher speed HDMI cable?? That's the f irst place I'd look

I think the HDMI cable is good, i used one of my own from my 4K atmos system, i'll switch it with another just to check. Also I have a bid in at Greentoe for 77" G5. Thanks

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HipKat

Yesterday at 8:17 PM

teachtom said:
I think the HDMI cable is good, i used one of my own from my 4K atmos system, i'll switch it with another just to check. Also I have a bid in at Greentoe for 77" G5. Thanks

I hope that works. I'm waiting til Black Friday sales

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Darrell S

Yesterday at 9:21 PM

I've had this problem with my older Sony TV. It happens when I just punch in a regular channel number. The only way it works right for me is to push guide and select a regular channel from the guide screen.

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teachsac

Staff member HERE TO HELP YOU!

Last reply Yesterday at 8:59 PM · posted in TV Shows

House of the Dragon

House of the Dragon, the prequel to Game of Thrones, premieres on HBO Max on 8/21. I will be warching

'Game of Thrones' spinoff 'House of the Dragon' fires up release date at HBO, drops new character pics

The wait’s felt a little like watching for a dragon egg to hatch, but HBO’s hugely anticipated Game of Thrones prequel series finally has a release date. House of the Dragon will debut the first of its initial 10-episode season this summer, the network revealed today in a series of tweets that...

www.syfy.com