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Ok, let me bring you all up to speed...
On Monday December 15th my wife and I decided to spring for the HDTV in a Box for the kids and ourselves. I picked up the phone and called E*. The CSR informed me that the promotion was not for DHP at this time, but to call back on the 22nd and they would have the details for me.
So, I called back on the 22nd of December and got all of the details. $999 package price included purchase of the reciever and HDTV 34 or 40 inch. We would have to commit to 1 year of ATV50 and HD Pack with our current DHP program. The CSR asked me if I would be replacing one of my receivers with the 811 or adding it as an additional receiver. I replied that I would like to have the 811 in addition to my 508 and 301. The CSR said that would be fine. So, I hung up and discussed with my wife.
3 days later (you know how convos with your wife can be!), I called back to place the order. The CSR I reached asked me to hold and then returned to tell me that DHP customers were not elligible for the promo. I emphatically explained what I was told on the 22nd. The CSR stated that they had no idea what I was talking about and that DHP customers could not rent the TV. So, I hung up.
I called 3 more times and each time, DHP cannot qualify for the $999 HDTV deal. I was advised I could return my equipment and then purchase the HDTV in a Box. I hung up and explained to my wife the "new" deal and everything was off. My wife and kids would not and could not part with the 508 DVR. Needless to say, I was disappointed.
But, I was also determined. My wife and I agreed that the CSRs on Christmas must have been in a bad mood or something. I called back the very next day and I was able to get the deal as mentioned on 12/22. I ordered the 811 and 40" HDTV in a Box and gave my credit card. The charge of -999.00 appeared on my online statement and all was set. I had an install date of 01/02, which was nearly perfect. And... we all know about install dates with the 811s.
On 12/30 I got a call from DRS (Digital Reception Services), a E* contracted installer. They advise me that they have the 811 in stock! (Shock and AWE!!) Then... they advise me that no 40" RPTVs are available at this time. They rescheduled me for 02/04, but if something comes in earlier... I would be the first to know.
I was upset... but prepared. I understood the delays of others and decided to just wait it out. I kept calling E* CSRs every few days to check on the status of the 40" RPTVs. On 01/07 I spoke with a CSR that placed me on hold quite a few times while they contacted DRS to check the inventory. I was assured that more RPTVs were in stock and I had a new install set for 01/13 (yesterday).
DRS again called me on Friday, 01/09, to inform me that no RPTVs have arrived, but they still have 811s in stock. (GASP) I was given a new "definite" install date of 01/21 with a "preinstallation survey" to be conducted on 01/14 between the hours of 3:30PM and 8:00PM. As I type this post I have still not heard from or seen an installer from DRS.
I contacted E* earlier and spoke with my first CSR. He told me that he did not know who DRS was but Dish was the one installing my HDTV next Wednesday. He also told me that IF they said they would be here today, then just wait... they would be. I was not satisfied with this and called another CSR.
The new CSR was quite friendly. He stated that he would get the number to DRS from his Supervisor. He went and asked his coach for the number and returned with it in a few minutes. He gave me 813-623-2999 to call and appologized that the number was long distance for me from my 904 area code. I thanked him and began my next journey.
I have free long distance on my cell, so I gave DRS a call. "Thank you for calling Digital Reception Services. This call may be monitored or recorded for quality assurance purposes. Press 1 if you are calling to confirm your installation appointment..." I pressed one and was instructed to leave a message with my name and phone number for a callback confirming my installation. I was not about to do that. I called back and waited for option 2 this time. "Please hold for the next available customer service specialist..." And I did.
I have waited on hold for over 10 minutes with no answer. I am still waiting. No answer, no installer, no HDTV, no hope... <grin>
Well... Thats it for now. I will post more as the events unfold!
- Andreu
On Monday December 15th my wife and I decided to spring for the HDTV in a Box for the kids and ourselves. I picked up the phone and called E*. The CSR informed me that the promotion was not for DHP at this time, but to call back on the 22nd and they would have the details for me.
So, I called back on the 22nd of December and got all of the details. $999 package price included purchase of the reciever and HDTV 34 or 40 inch. We would have to commit to 1 year of ATV50 and HD Pack with our current DHP program. The CSR asked me if I would be replacing one of my receivers with the 811 or adding it as an additional receiver. I replied that I would like to have the 811 in addition to my 508 and 301. The CSR said that would be fine. So, I hung up and discussed with my wife.
3 days later (you know how convos with your wife can be!), I called back to place the order. The CSR I reached asked me to hold and then returned to tell me that DHP customers were not elligible for the promo. I emphatically explained what I was told on the 22nd. The CSR stated that they had no idea what I was talking about and that DHP customers could not rent the TV. So, I hung up.
I called 3 more times and each time, DHP cannot qualify for the $999 HDTV deal. I was advised I could return my equipment and then purchase the HDTV in a Box. I hung up and explained to my wife the "new" deal and everything was off. My wife and kids would not and could not part with the 508 DVR. Needless to say, I was disappointed.
But, I was also determined. My wife and I agreed that the CSRs on Christmas must have been in a bad mood or something. I called back the very next day and I was able to get the deal as mentioned on 12/22. I ordered the 811 and 40" HDTV in a Box and gave my credit card. The charge of -999.00 appeared on my online statement and all was set. I had an install date of 01/02, which was nearly perfect. And... we all know about install dates with the 811s.
On 12/30 I got a call from DRS (Digital Reception Services), a E* contracted installer. They advise me that they have the 811 in stock! (Shock and AWE!!) Then... they advise me that no 40" RPTVs are available at this time. They rescheduled me for 02/04, but if something comes in earlier... I would be the first to know.
I was upset... but prepared. I understood the delays of others and decided to just wait it out. I kept calling E* CSRs every few days to check on the status of the 40" RPTVs. On 01/07 I spoke with a CSR that placed me on hold quite a few times while they contacted DRS to check the inventory. I was assured that more RPTVs were in stock and I had a new install set for 01/13 (yesterday).
DRS again called me on Friday, 01/09, to inform me that no RPTVs have arrived, but they still have 811s in stock. (GASP) I was given a new "definite" install date of 01/21 with a "preinstallation survey" to be conducted on 01/14 between the hours of 3:30PM and 8:00PM. As I type this post I have still not heard from or seen an installer from DRS.
I contacted E* earlier and spoke with my first CSR. He told me that he did not know who DRS was but Dish was the one installing my HDTV next Wednesday. He also told me that IF they said they would be here today, then just wait... they would be. I was not satisfied with this and called another CSR.
The new CSR was quite friendly. He stated that he would get the number to DRS from his Supervisor. He went and asked his coach for the number and returned with it in a few minutes. He gave me 813-623-2999 to call and appologized that the number was long distance for me from my 904 area code. I thanked him and began my next journey.
I have free long distance on my cell, so I gave DRS a call. "Thank you for calling Digital Reception Services. This call may be monitored or recorded for quality assurance purposes. Press 1 if you are calling to confirm your installation appointment..." I pressed one and was instructed to leave a message with my name and phone number for a callback confirming my installation. I was not about to do that. I called back and waited for option 2 this time. "Please hold for the next available customer service specialist..." And I did.
I have waited on hold for over 10 minutes with no answer. I am still waiting. No answer, no installer, no HDTV, no hope... <grin>
Well... Thats it for now. I will post more as the events unfold!
- Andreu
4 Replies
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2129 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/N2oPp-plZEw
Direct YouTube Link - Agentic AI Security: Why Unconstrained Agents Alarm CISOs #shorts
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TWIT Live Feed
View: https://www.youtube.com/shorts/N2oPp-plZEw
Direct YouTube Link - Agentic AI Security: Why Unconstrained Agents Alarm CISOs #shorts
TWIT's Website
TWIT Live Feed
0 Replies
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5 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/watch?v=fHY_0D10LGw
Direct YouTube Link - AI, Coding, and SpinRite
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TWIT Live Feed
View: https://www.youtube.com/watch?v=fHY_0D10LGw
Direct YouTube Link - AI, Coding, and SpinRite
TWIT's Website
TWIT Live Feed
0 Replies
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7 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/watch?v=w8ylZleSQCE
Direct YouTube Link - The OpenCode Cyberattack
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TWIT Live Feed
View: https://www.youtube.com/watch?v=w8ylZleSQCE
Direct YouTube Link - The OpenCode Cyberattack
TWIT's Website
TWIT Live Feed
0 Replies
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5 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/watch?v=uu8iBMhokOk
Direct YouTube Link - Apple's Foldable Phone Is Finally Here
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/watch?v=uu8iBMhokOk
Direct YouTube Link - Apple's Foldable Phone Is Finally Here
TWIT's Website
TWIT Live Feed
0 Replies
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6 views
Staff member
HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68579 Replies
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2676162 views
Why are ViP922s So rare? like its crazy how ebay has none, i checked everywhere, also, i got a ViP222k now, which is actually activated!
29 Replies
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774 views
I remember this in the news too...
www.nbcnews.com
$14,000 spent on rented rotary phone
A widow rented a rotary dial telephone for 42 years, paying what her family calculates as more than $14,000 for a now- outdated phone.
www.nbcnews.com
That is a misnomer. In the old days you subscribed to telephone service. That included the telephone line and one telephone. An extension cost $1 a month extra. So that $14,000 over 42 years was for the service not the leased telephone. There is no way they paid $28 a month for 42 years for a leased telephone.I remember this in the news too...
$14,000 spent on rented rotary phone
A widow rented a rotary dial telephone for 42 years, paying what her family calculates as more than $14,000 for a now- outdated phone.
Lifetime Supporter
Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
126 Replies
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2161 views
I haven't posted in almost 17 years. Over the air, sat, offline, anything-but-the-internet is still one of my avid pursuits. Been playing with offline tv viewing and offline web browsing. I have great appreciations for this site still being here. It's so hard to find public communities that haven't sold out to social media company.
0 Replies
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24 views
Pub Member / Supporter
Hello folks, well my luck ran out last week with a nasty thunderstorm and after 39 years here, finally took a hit. Now, the FTA receivers I had for some years worked great until now. Recently picked up a fairly cheap receiver, online, KOQIT and seems to be good, but for the life of me, I cannot get the HDMI output to work with 3 of my Samsung monitors. I can hook it up to my Samsung TV and its HDMI input and it works fine. The 2 receivers I lost also worked fine with them, so am I going crazy? anyone have come across this or have any suggestions? And, since this is a somewhat cheap unit but works, what is everyone out there using for receivers these days? without breaking the bank? I enjoy watching FTA TV, so I will invest more if needed, what is a really good, detailed unit these days. I'm so use to watching a few of them HD channels. Right now I'm down to composite hookups, yuck! Any help or info would be greatly appreciated. Thanks Frank 
46 Replies
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1143 views
Take the cover off, show me pics of the board of the bad one and also the bottom of the board. I'm an old hardware electronics tech plus a satellite dealer; I fixed a lot of FTA and regular receivers. I may be able to fix it for you. And yes, they got hit by lightning; it's best to email me the pics at diamondsatellite@snet.net or call me at 203-232-8888. I give you a 50-50 chance of fixing it; I do have spare parts. my phone is a fliptop phoneHello folks, well my luck ran out last week with a nasty thunderstorm and after 39 years here, finally took a hit. Now, the FTA receivers I had for some years worked great until now. Recently picked up a fairly cheap receiver, online, KOQIT and seems to be good, but for the life of me, I cannot get the HDMI output to work with 3 of my Samsung monitors. I can hook it up to my Samsung TV and its HDMI input and it works fine. The 2 receivers I lost also worked fine with them, so am I going crazy? anyone have come across this or have any suggestions? And, since this is a somewhat cheap unit but works, what is everyone out there using for receivers these days? without breaking the bank? I enjoy watching FTA TV, so I will invest more if needed, what is a really good, detailed unit these days. I'm so use to watching a few of them HD channels. Right now I'm down to composite hookups, yuck! Any help or info would be greatly appreciated. Thanks Frank
Gary
More room for the return of the Plague & Pestilence?
S
a good surge protector will help to.Hello folks, well my luck ran out last week with a nasty thunderstorm and after 39 years here, finally took a hit. Now, the FTA receivers I had for some years worked great until now. Recently picked up a fairly cheap receiver, online, KOQIT and seems to be good, but for the life of me, I cannot get the HDMI output to work with 3 of my Samsung monitors. I can hook it up to my Samsung TV and its HDMI input and it works fine. The 2 receivers I lost also worked fine with them, so am I going crazy? anyone have come across this or have any suggestions? And, since this is a somewhat cheap unit but works, what is everyone out there using for receivers these days? without breaking the bank? I enjoy watching FTA TV, so I will invest more if needed, what is a really good, detailed unit these days. I'm so use to watching a few of them HD channels. Right now I'm down to composite hookups, yuck! Any help or info would be greatly appreciated. Thanks Frank
Pub Member / Supporter
Now that I'm retired, obviously I have different health care insurance. I take 2 prescriptions. With my old insurance I didn't have to pay for either of them, now I do. It's not a huge amount but it led me to dig a little into the cost of prescription medications. I have been using Walgreens for the longest time. But what I found was that Walgreens price is 4.8 times more for one of my prescriptions and the other is 2.3 percent more compared to the lowest price pharmacy. If you pay for prescription medications you might want to have a look at trumprx and see if you can get a lower price.
11 Replies
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91 views
Actually I take just 2 prescriptions, Atorvastatin and Lisinopril. They cost me $6 each for 100 pills. Next year that will be nothing.That's ok. I probably take enough for the two of us.
God knows what Bobby takes. Maybe so much they count as a meal?
