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8valve

Last reply Jul 12, 2014 · posted in FTA Receiver / Equipment Support

Openbox No Signal Problem.....help needed

I need some help on a no signal problem, that I cant figure out. But first the background;

The FTA system in my shop is made up of left over C and KU band equipment.
The Dish is a C/Ku 10 footer with chaparral co-rotor, chaparral C and Ku LNB's. I use the Chaparral Sierra analog receiver as a Mule to drive the dish and polorotor.
The actual receiver is a old Coolsat 5000. The system works like a dream with signal quality levels of 80 Plus. The only problem is the Coolsat 5000 can not receive HD programming.

Recently I bought a new receiver for my home, thus making my Openbox S-9 surplus. Yesterday, I took the Openbox S-9 to the shop. It was going to replace the Coolsat 5000 so I could receive HD programming. Since the S-9 is not controlling a motor drive, I shut off the Motor in the menu. The LBN LO frequency on the Old Chaparral C & Ku LNB's is 10750, same as the system in my home, so the frequency is correct. I even tired other LNB LO freqs listed in the S-9 Menu...nothing. I tried the S-9 with the motor turned off and on.

I unhooked the working Coolsat 5000, which I was watching today and connected the Open Box S-9. Zippo.....no signal on any Satellite. It sits there with no signal not receiving, yet all menus and memory work fine. I took the S-9 back in the house and hooked it to my home system.....it works fine in the house. I rehooked the Coolsat in the shop.....it too works fine. Tried the S-9 one final time, no signal whatsoever.

Can anyone help with this problem. Does not make sense to me.

Thanks
8Valve

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jorgek

Jul 11, 2014

I just turned the LNB power on my S9 to OFF, S is 31% and Q is 10%.

Now with the coax disconnected at the S9 still the same readings.

You must have a bad connection somewhere to the S9 or worse a short to cause 0 for S and Q.

8valve

Jul 11, 2014

jorgek said:
I just turned the LNB power on my S9 to OFF, S is 31% and Q is 10%.

Now with the coax disconnected at the S9 still the same readings.

You must have a bad connection somewhere to the S9 or worse a short to cause 0 for S and Q.

This morning, before trying Brian's suggestion to loop the S-9 out of the Coolsat, I did one other test. I have a inline signal meter that shows LNB power/signal. I tried it on the Coolsat 5000, it showed Power and a very high signal. I then tried it on the S-9. On power up, the S-9 .....for a split second....showed power and a good signal. But before the S-9 could lock, the LNB power shut off and of course loss of signal. Yet the S-9 performed normal in the house. Duh !

I help many people on doing diesel conversions on old classic trucks. I go nuts when they have a problem and give me bad Information, either by accident or ?? I must ** apologize ** , I gave you bad information yesterday. Brian asked about splitters or C/Ku switches. I said it was a home run from S-9 to LNB. I really thought it was. But quite a few years ago, I was mess'n with C/KU and hooked up a Legacy Chaparral C/Ku switch fed by a remote Power Supply, for switching. With the Power Supply off the C/Ku switch was in the Ku state. I totally forgot about this, over the years. I disconnected the Legacy Chaparral C/Ku switch and now had a true home run to the LNB.

Walla......the S-9 works perfect in every respect. I have no idea why the (2) Coolsats and the Geosat Pro would tolerate the C/Ku switch and work normal. But for sure the S-9 did not like it.

All is well. Thanks Brian, you were on the right track, my brain was derailed. And thanks to the others who also replied and made suggestions.

Quick question, if I buy a 22KHz switch to switch C/Ku LNB's, what/how does that 22KHz switch signal get generated to choose C or Ku.

Thank you
8Valve

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KE4EST

Jul 11, 2014

Glad to hear you figured it out and go it going!

FaT Air

Jul 11, 2014

Quick question, if I buy a 22KHz switch to switch C/Ku LNB's, what/how does that 22KHz switch signal get generated to choose C or Ku.

Satellite Setup screen in the S9. Your choice, 22Khz On or OFF unless you program a Universal Ku LNBF into it.

jorgek

Jul 11, 2014

22khz switches, these are really simple, they look like a splitter but are a simple ON or OFF
switch, 0khz and 22khz are the 2 input ports and one output port to receiver. In the Antenna Setup menu when you have 22khz OFF in your receiver the 0khz port is connected, when you have 22khz ON ( a continuous tone is sent to the switch) your receiver is connected the 22khz port.
This switch is mostly used for hooking up 2 LNBs to one receiver.

Make sure that the KU LNB is a standard rather than a universal. A universal ties up the 22khz tone function in the ON state. If you must use the universal KU LNB then connect it to the 22khz ON port side of the switch but in Antenna Setup, LNB Freq select 10600 and toggle 22K to ON.
Connect the C band LNB to the 0 side of the 22k switch.

This works to connect 2 KU band LNBs to 1 receiver. I don't know if a C band LNB can be connected the same way.

I'm sure others will jump in to help if I am wrong.

FaT Air

Jul 12, 2014

Sorry, not Satellite setup, should have read: Antenna Setup in previous post. I-net has been DOWN since shortly after posting.

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

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Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

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Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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I guess even the patience of us laid-back Hoosiers has its limits:

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Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.

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I guess even the patience of us laid-back Hoosiers has its limits:

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Peter Parker

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naptime

Sunday at 1:05 AM

I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.

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jsmit86

Yesterday at 9:57 AM

naptime said:
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.

It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.

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long_time_Dish

Yesterday at 3:57 PM

jsmit86 said:
They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.

Oh, you mean "soon"? :biggrin

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Almighty1

Yesterday at 4:07 PM

jsmit86 said:
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.

I guess they will be busy when lots of people start asking for rollbacks to H708 now that you mention that downgrades of software does exist because it will likely fix the OTA Single Tuner and the IR Remote problems in H710-H713.

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navychop

Yesterday at 5:53 PM

Almighty1 said:
it will likely fix the OTA Single Tuner

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dishstaller

Yesterday at 10:34 PM

Almighty1 said:
it will likely fix the OTA Single Tuner

Oh....you were serious

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reubenray

Yesterday at 1:30 PM

I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?

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pluto.tv

long_time_Dish

Yesterday at 3:47 PM

reubenray said:
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?

Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.

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reubenray

Yesterday at 3:54 PM

long_time_Dish said:
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.

Which one has O'Neil being Ancients? I am at the end of Season 8 now.

long_time_Dish

Yesterday at 8:36 PM

reubenray said:
Which one has O'Neil being Ancients? I am at the end of Season 8 now.

If I understand your question, O'Neill had the Ancient's knowledge in the "Lost City" two-part episode. That was when Anubis attacked Earth and there was a big battle over Antarctica.

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osu1991 said:
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Mike0616 said:
They get cruel sometimes, very very cruel.. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!

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