Rodelito (ID: YDG): Hi, my name is Rodelito (ID: YDG). How may I help you?
Hall: Do you accept American Express for bill payments ?
Rodelito (ID: YDG): Thank you for asking that.
(20-30 second delay)
Rodelito (ID: YDG): I am happy to answer that for you.
Rodelito (ID: YDG): For security purposes, would you please verify the 4 digit Security Code on the account?
Hall: This is just a general question
Rodelito (ID: YDG): Alright.
Rodelito (ID: YDG): Please give me a minute to verify that for you.
(2 minute delay)
Rodelito (ID: YDG): Yes Hall American Express can be use for bill payments.
Hall: It doesn't appear in the dropdown list of cards though
Rodelito (ID: YDG): I see.
(2 minute delay)
Rodelito (ID: YDG): You can choose any of the card type just enter your number and your AE will be recognized.
Hall: Okay, thanks. I would have NEVER tried that !
Rodelito (ID: YDG): You're welcome.
Rodelito (ID: YDG): Is there anything else I can help you with today?
Hall: That is all. Thanks
Rodelito (ID: YDG): You're welcome.
Rodelito (ID: YDG): For future reference, you can view and pay your bill, order Pay-Per-View's and make programming changes with your online account at
http://www.mydish.com.
Rodelito (ID: YDG): Thank you for using DISH Chat and allowing me to help. Have a great rest of your day!
Rodelito (ID: YDG) has disconnected.