We didn't actually even get a copy of the work order when they were done. The check was made out the the company though, Digital Entertainment which doesn't mean it was legitimate still I guess.
THIS IS A COMMON PRACTICE OF THIS COMPANY. THEY CHARGE FOR "CUSTOM WORK" BUT THE INSTALLER DOESN'T GET THE FULL AMOUNT. IF YOU PAID 50.00, CHANCES ARE THE INSTALLER GOT 20-25 OF THAT.
So I called The original retailers (shock city) "Dish Network Corp office" since I can't ever get through to Digital entertainment and re-explained the whole situation. Amazingly, Digital entertainment called me within 20 mins. They said they can try for tomorrow between 8-12 even though they have 10 appointments booked. They said they may have to reschedule for a later date.
AMAZING WHAT HAPPENS WHEN YOU TALK TO EODN (EXECUTIVE OFFICES OF DISH NETWORK). I READ THROUGH THESE DAILY AND IT AMAZES ME WHAT CUSTOMERS ACTUALLY PUT UP WITH. IF THIS WAS YOUR ELECTRIC COMPANY, YOU WOULDN'T EXCEPT PARTIAL WORKING EQUIPMENT, SO WHY WOULD YOU FROM DISH, WHO IS ALSO CONSIDERED A UTILITY COMPANY.
A more annoying development though, now the 119 satellite that was getting 35-40 is now getting just over 105?!?! the 110 is peaked out right around 115-120. Some of you may think this is great news, but I don't think it is. Why would it suddenly work fine? Something caused it to work at the install, then stop working and now suddenly start working again. The ONLY thing I can think of is that when the 119 stopped working is when it had been raining. I just assumed that rain = loss of satellite sometimes. But the 110 still was fine during and afer the rain, but the 119 was without a signal since it had started raining. I'm wondering if water is getting in the LNB or Connections and causing a problem? It hasn't rained the past few days now for the first time in a while up here. Anybody think moisture somewhere on the dish could be the problem? If they show up tomorrow and I have 100+ signal on all satellites I'm sure they will be as irritated with me as I am with them! I'd like to have somehow to justify the problem, as I don't know if the techs would come up with any possibilities on their own.
Thanks again everybody!