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I only have one dish and am located near Washington DC, which given it's population would affect a lot of people. I looked at the thread you referenced and I've asked for a clarification on why not.

surf123 said:

I only have one dish and am located near Washington DC, which given it's population would affect a lot of people. I looked at the thread you referenced and I've asked for a clarification on why not.

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My agent is reaching back out to you to verify your orbital locations.

He should be fine for an H3 since he has an H2 on EA. The only thing that should work but isn't very appealing is the (2) regular Joeys. Those should be (2) Joey 2's.

Aaron Huber is from Portland Oregon:

Here's my response:

My story is very similar, talked to multiple CSRs and DIRTs told it isn't possible, finally a DIRT setup an appointment for a site evaluation, the tech showed up today, determined a Hopper 3 install will work fine at my location suburb of Seattle WA (he said I have to call Dish to setup a separate appointment for the Hopper 3 install), I thought everything finally would be done, the CSR I contacted even saw the tech comments saying I'm eligible for a Hopper 3, but they get to the end of getting everything setup for the work order then it won't let them complete it saying I'm ineligible for a Hopper 3, I told the CSR I know, I've been through this multiple times and the tech who just visited cleared me for a Hopper 3 and the CSR said there is nothing they can do, even after going offline to talk to a supervisor, I said so your computer system knows more than a tech who was just at my property and CSR wouldn't budge UNBELIEVABLE!!!!, so I asked to speak to the supervisor. Your computer system knows more than a tech who was just at my property? Just unbelievable stupidity. Here's an example of some of the conversation with the original CSR and the supervisor today 2/6/2016 after the tech left with me trying to get a Hopper 3 install appointment due to the tech green lighting the install:

I told the CSR to call the tech that just left, gave the CSR the cell phone number and tech's name, the CSR refused. Just absolutely awful customer service.

Supervisor - Lawrence (ID: T7Z): Well, here's the deal, normally after a tech out, we send a field technician supervisor
Supervisor - Lawrence (ID: T7Z): he's going to give us a second opinion
Supervisor - Lawrence (ID: T7Z): As much as I wanted to set up a technician out, this will result into same situation so I have this one escalated to our Tech Ops Team.
Wayne Reibold: do i have an appointment tomorrow or not? you said you set it up so is it setup or not?
Supervisor - Lawrence (ID: T7Z): Unfortunately not.
Supervisor - Lawrence (ID: T7Z): I just had a word that it won't improve the situation since it is a known issue for customers located in low beam fill areas like South Hill WA
Wayne Reibold: so am I supposed to get a call from some tech ops team? or where is all of this headed?
Supervisor - Lawrence (ID: T7Z): It is highly possible that you may receive a call or email but I can't guarantee the time frame since they are checking on it as we speak
Supervisor - Lawrence (ID: T7Z): We're coming up with the best solution not just for you but for all people whose affected with this situation
Supervisor - Lawrence (ID: T7Z): and Imagine it's not possible without a help coming from a person named Wayne Reibold
Supervisor - Lawrence (ID: T7Z): you'll be like a hero in this
Wayne Reibold: you talked about a field tech supervisor coming out to assess my situation, is that happening or not??
Supervisor - Lawrence (ID: T7Z): That's is our protocol regardless if you asked me to do it or not. Meaning it's part of our Standard Operating Procedures to check every technicians work Supervisor - Lawrence (ID: T7Z): They could knock on your door though it's not always the case.
Wayne Reibold: here's my opinion: I think your computer system is WRONG for my account and that the tech who was just here is correct
Supervisor - Lawrence (ID: T7Z): You're talking to a supervisor who's been with Dish for couple of years
Wayne Reibold: who has not been at my home and not talked to the Dish tech who just left my home
Supervisor - Lawrence (ID: T7Z): I know you might not have faith in me but trust me, I've been with worse situation than this
Wayne Reibold: you're still discounting the tech's visit and conclusion and I have ZERO confidence I will get a follow-up on this
Supervisor - Lawrence (ID: T7Z): I'm sorry if you feel that way. We have left detailed notes on the account in regard to everything that we have discussed.

By the way I gave the supervisor the tech's name and cell phone number pleading to call him but he refused to call him. Forget logic.

TheKrell said:

He should be fine for an H3 since he has an H2 on EA. The only thing that should work but isn't very appealing is the (2) regular Joeys. Those should be (2) Joey 2's.

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I don't see how they could hold me up as they can bring Joey 2's and take back my Joey 1's.

RandallW@DISH said:

My agent is reaching back out to you to verify your orbital locations.

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My orbital locations are:

3 LNB's listed in row G on the system status screen
77, 72, 61.5, and X

Also, I only have 1 dish.

Same setup as mine I was told I have too many orbital locations

surf123 said:

My orbital locations are:

3 LNB's listed in row G on the system status screen
77, 72, 61.5, and X

Also, I only have 1 dish.

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Send me a pm with your account and pin and I can check it out.