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WynsWrld98
Last reply · posted in DISH Network Support Forum

What constitutes a "low beam area" re: unable to get a Hopper 3?

Can someone explain what Dish means by low beam? I am in an area with very tall Fir trees incl on my acre lot with very little clearings, current side by side 2 dish install (Hopper 2) mounted high side of house aimed over some tall Fir trees (installed by Dish).

Just trying to understand when Dish flags an account as low beam is due to what part of Country they live in? Or can be very house-specific and flagged by installer when my 2 sat dishes were installed years ago?

My account is flagged as a "low beam area" unable to get a Hopper 3 (at this time).

I checked the signal strength of 110, 119 and 129 sats last night and they're all in the low to mid-50s which sounds low to me.

I'm in a suburb of Seattle/Tacoma WA.
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WynsWrld98
Thanks, just trying to understand what is going on...
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drwatson618
drwatson618
Finally! RandallH was able to update my account to match the orbitals I am actually pulling in and viola no low beam error and an appointment has been set.
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S
SB8
dustinw82 said:
Finally! RandallH was able to update my account to match the orbitals I am actually pulling in and viola no low beam error and an appointment has been set.
Click to expand...

I too have been designated in a low beam area (Rogers, AR) and am trying to get a Hopper 3. My signal strengths are 69 to 71. Is there a way to get reclassified?
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Voyager6
Voyager6
SB8 said:
I too have been designated in a low beam area (Rogers, AR) and am trying to get a Hopper 3. My signal strengths are 69 to 71. Is there a way to get reclassified?
Click to expand...
Contact DIRT.
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D
DishSubLA
Dish "Low Beam" is BS for, "You are looking at 4 sats and we don't want to pay the extra expense of providing an additional reflector and supporting equipment that is required to integrate that 4th sat in your system, so until the DPH42 comes out, we are gonna just say you have "low beam" so you will go away and stop trying to get a Hopper 3."

Oh, yes. There are others on this forum who were told "Low Beam" ONLY because Dish had them in the database as looking at 118.7, which is virtually co-located with 119, but when it was confirmed they were, in fact, NOT looking at a co-located 4th sat, then the "Low Beam" technical issue magically disappeared. How are we to believe that "Dish is listening" when they create such fantasies to explain what is really a business decision NOT to install either H3's looking at 4th sats or TWO H3's until, presumably, the DPH42 is available here in the USA (reported already in use in PR and for multiple H3's). Well, Dish, LISTEN TO THIS:

JUST BE HONEST WITH YOUR CUSTOMERS AND TELL THEM YOU DON'T SUPPORT CERTAIN INSTALLS AT THIS TIME WITHOUT MAKING UP FALSE TECHNICAL ISSUES REGARDING REFUSALS FOR CERTAIN INSTALLS, AND ASK THEIR PATIENCE AS DISH WILL HAVE A SOLUTION "SOON," OR PUT PEOPLE ON A MAILING LIST FOR WHEN MULTIPLE H3 INSTALLS OR H3 WITH 4TH SAT INSTALL WILL BE AVAILABLE!

Again, lack of TRUTHFUL communication with its customers and no amount of ads about "the Listener" is going to bring back the people on this forum who went to the competition because they were denied an H3 w/4th sat or multiple H3 install. At least way back, both the Charlie Chats and Tech Forums were truthful to customers regarding issues of Dish's policies. That's the way to listen, and then communicate to your customers.
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osu1991
osu1991
Pub Member / Supporter
Last reply · posted in The Chit Chat Club

USA Healthcare Costs are Ridiculous

:mad::mad::mad::mad:

Pissed off at the crappy healthcare costs

My health Insurance renewal for 2027 just came in. Going from $827 a month to $1,187 a month. Deductible going up a $1k to $9,350. Max out of pocket also going up $1k to $11,000. Doctor co-pay of $40. Urgent Care co-pay $50. ER 50% coinsurance after deductible. That's all in network. Out of network is double, should it be needed.

Have to think about this. I'm really tempted to just go without now. I only go to the doctor once or twice a year. I pay out of pocket for Tirzepitide and can do without the Rosuvastatin (crestor) now. Really tired of spending over $10k a year and getting nothing out of it.

After years with Blue Cross I switched last year to Ambetter as my Blue Cross premium was going from $1200 to $1800 for a Silver plan and the Bronze plan was still going to be $1300 at BCBS. Ambetter was $827 for the same coverage with a Bronze plan. Didn't think it would jump this much so soon.

I'm guessing a Silver plan is probably over $2,000 a month for 2027.
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osu1991
osu1991
Such a scam. Healthcare.gov shows me cheaper individual plans available for 2027 from ambetter that ambetter doesn't show on their website. Looked it up. I've spent $68,000 in premiums the last 5 years and got nothing out of it except a few doctors visits and labs. 😡
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dishstaller
dishstaller
osu1991 said:
I've spent $68,000 in premiums the last 5 years
Click to expand...
That's why I cancelled ours and just started saving the money. We're about to do the same thing with our home insurance.....not cancel it outright but do away with the portion which covers wind damage. We're paying over $5k right now and that is AFTER I dumbed things down...and it keeps going up. Got a couple trees I want to have taken down first before I do that however. After we do that, it will knock about $3k off our annual premium.
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b4pjoe
b4pjoe
My wife and I use the same Medicare Advantage plan from United Healthcare. (Yes I have heard the horror stories about Medicare Advantage plans but we have used it for the last 5 years). We are both pretty healthy so it works for us. It costs $0.00 per month for both of us and it pays part of our Medicare part B premium. Next year it will be paying $170 per month of the $220 monthly part B premium for both of us. We also each get $90 per quarter to use on OTC products. $0.00 copay for Dr. visits and $55 copay for specialists. Includes dental and hearing coverage. Never have had an issue with it although I don't really use mine other than for the dental, Part B payments and the OTC benefit as I am a veteran and use the VA for all of my medical needs. I just had a kidney that had a cancer mass removed last month and they allowed me to use a non VA surgeon at a non VA hospital through the VA Community Care program. For all of the doctors visits, exams, tests, surgery, hospital stay, meds etc…was around $60,000 and the the VA paid for it entirely. I did have to pay $16 for the Oxycodone pain pills when I left the hospital that I got from my local CVS instead of waiting for a week for the VA to ship them to me from the VA pharmacy.
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dishstaller
dishstaller
b4pjoe said:
$0.00 copay for Dr. visits
Click to expand...
And THAT is one of the big issues causing a lot of the problems. If the minimum copay for Dr. visits was at least $100 then a LOT of folks would opt out of those visits. If it cost the individual nothing then why should they care. All of my older family members are constantly going to doctor visits.....to them it is an adventure.....an outing that allows them a reason to go out to eat at a restaurant. IF they had to pay one cent out of their own pockets a lot of that crap would stop asap.

Sorry...rant off.
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meStevo
meStevo
dishstaller said:
And THAT is one of the big issues causing a lot of the problems. If the minimum copay for Dr. visits was at least $100 then a LOT of folks would opt out of those visits. If it cost the individual nothing then why should they care. All of my older family members are constantly going to doctor visits.....to them it is an adventure.....an outing that allows them a reason to go out to eat at a restaurant. IF they had to pay one cent out of their own pockets a lot of that crap would stop asap.

Sorry...rant off.
Click to expand...

You're not wrong that some people treat free visits like a social outing. But it has to be a balance. Put a $100 barrier on a doctor visit and people don't just skip the pointless ones, they skip the important ones too. Then the stuff that would've been a cheap catch at a checkup shows up later in the ER, sicker and way more expensive. The shift we need is from sick care to actual healthcare.
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dishstaller
dishstaller
meStevo said:
But it has to be a balance.
Click to expand...
Unfortunately, humans tend to suck at finding a balance in just about anything.

reubenray said:
They go to the Doctor for everything.
Click to expand...
I see a LOT of that. And yes...they DO go to the doctor for EVERYTHING.

I was sick a couple months ago, either light flu or cold. First thing my Mom asked me when I told her was "You need to go to the doctor". I said WHY......I know what to do....it'll last a few days and I'll be fine.

The biggest problem with paying nothing out of pocket is that people quickly don't want to pay a penny for anything. Had an older customer in the store the other day. He mentioned that he had just come from CVS and I guess he wanted to rant. He said he went to pick up his prescription and "they changed my plan and wanted $4, they used to be free...I told them to stick them somewhere and walked out". BTW, he was in the store buying a new remote. So he HAD money for a remote but not $4 for this medicine that somebody somewhere thought he needed.
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harshness
harshness
dishstaller said:
not cancel it outright but do away with the portion which covers wind damage.
Click to expand...
Other than fire, what other kinds of damage do you guys get down there?
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dishstaller
dishstaller
harshness said:
Other than fire, what other kinds of damage do you guys get down there?
Click to expand...
Not much else. Fire is the only thing I really worry about. I honestly didn't know I could remove wind coverage until someone told that they had....dropped their annual rate from $6,500 to $1,800. I'm currently paying $5,160.
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navychop
navychop
dishstaller said:
So he HAD money for a remote but not $4 for this medicine that somebody somewhere thought he needed.
Click to expand...

Sounds like a self correcting situation.
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Jimbo
Jimbo
dishstaller said:
Not much else. Fire is the only thing I really worry about. I honestly didn't know I could remove wind coverage until someone told that they had....dropped their annual rate from $6,500 to $1,800. I'm currently paying $5,160.
Click to expand...
Does the Wind portion cover Hurricanes ?
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dishstaller
dishstaller
Jimbo said:
Does the Wind portion cover Hurricanes ?
Click to expand...
Yes. I covers ANYTHING wind related. If the wind blows down a tree on my roof...that is wind related.
That is why I want to take out a few trees first before I drop it.

I'm not worried about my roof. House was very solidly built and has hurricane straps. I put the metal roof on myself with the help of a friend and I recently replaced all of the outer screws with #12 2 in screws which I also dipped the tip in silicone before driving them in. Any other damage I'll fix myself like I did after Michael gave us a visit in 2018.
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dishdude
dishdude
The other thing you can look at are deductibles. I bumped my homeowners up to $10k and it dropped my premium in half - I'm not filing a claim unless the damage is catastrophic.
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Scott Greczkowski
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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gms49ers
gms49ers
The Fountain of Lamneth - Rush
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long_time_Dish
long_time_Dish
Fountain Of Sorrow - James Browne
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gms49ers
gms49ers
Funk #49 - James Gang
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long_time_Dish
long_time_Dish
Back On The Chain Gang - The Pretenders
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dishstaller
dishstaller
My City Was Gone - The Pretenders
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dishstaller
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club

TVs are really getting big these days

Was raining yesterday so I went to Sams up in Dothan to stock up on some things. Haven't been there in quite a while. I was amazed at how large most of the TVs were. When I walked in they had a 100 in Vizio (I think it was Vizio) that was marked down to something like $1,200. The first rows of TVs were all in the 80 in + sizes. The next couple of rows had the "smaller" models....those 75 and under. I was amazed at how small the 75s looked when lined up with the larger screens.
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Foxbat
Foxbat
I'm at a limit for TV sizes at this time. My Father-in-Law crafted a custom entertainment center for our family room and we were restricted from going too big based on the side cabinets and central bridge fitting in the width of the room. It turns out to be where a 55" screen with bezels fits but no 65" bezel-less screen can fit. I think there was a brief period where 58" screens where a thing, but no more.

So, no huge screens for the Foxbat's…
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TRG
TRG
Foxbat said:
I'm at a limit for TV sizes at this time. My Father-in-Law crafted a custom entertainment center for our family room and we were restricted from going too big based on the side cabinets and central bridge fitting in the width of the room. It turns out to be where a 55" screen with bezels fits but no 65" bezel-less screen can fit. I think there was a brief period where 58" screens where a thing, but no more.

So, no huge screens for the Foxbat's…
Click to expand...

55" is plenty big.
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dishstaller
dishstaller
TRG said:
55" is plenty big.
Click to expand...
And to think....I was SO proud of myself when I bought a 27 in TV in the late 80s. Everyone just had a 25 in so I was really in high cotton.
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Jimbo
Jimbo
dishstaller said:
And to think....I was SO proud of myself when I bought a 27 in TV in the late 80s. Everyone just had a 25 in so I was really in high cotton.
Click to expand...
I remember buying my 1st Sony .... a whopping Big 27" CRT XBR .... $1200. :)
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Bobby
Bobby
I bought my 50" Mitsubishi rear projection in 1981!
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dishstaller
dishstaller
Jimbo said:
I remember buying my 1st Sony .... a whopping Big 27" CRT XBR .... $1200. :)
Click to expand...
Yep....because they weren't going to get any bigger and the CERTAINLY weren't going to get any cheaper.

I remember MANY years ago I went into Sams Club and saw a thumb drive on sale for $49.88....the storage capacity was a whopping 256mb....yes, MB. I just KNEW that was as cheap as they could ever go and there was simply NO way they could fit any more memory into something that small.
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dfergie
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in The Sports Section

Auto Racing 2026

New thread or keep this one?

View: https://www.youtube.com/live/AgOI9DNCmPg?si=l-YcZmHl7GXXF8fX
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Foxbat
Foxbat
Weird F1 weekend is already over with a Saturday race.
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dfergie
dfergie
Tried to watch the truck race but the stage c**p is why I don't watch NASCAR anymore…
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Y
Yespage
Today is the anniversary of Dan Wheldon's passing at Las Vegas in a dreadful crash that luckily didn't take more drivers' lives. I vaguely remember the crash, but I more strongly remember Paul Tracy trying to keep it together as he left the Medical Center knowing that Dan most likely wasn't going to.

The safety in these vehicles is beyond incomprehensible, especially relative to what it was 60 years ago, when dying wasn't unexpected. But it is still very dangerous. I always scoff at the prayer invocations, but never scoff at the risks these drivers take and the emergency workers out there who might need to pull short of a miracle to save a driver's life.
dfergie said:
Tried to watch the truck race but the stage c**p is why I don't watch NASCAR anymore…
Click to expand...
HBO Max has the live in car streaming without commercials, which provides an interesting take, but you are driving blind, knowing only what the team is telling the driver about what is happening on the track. The stages definitely ruin the NASCAR set up.
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Yespage
NASCAR is an abject mess, but at least it has Kyle Larson. Guy had the lead on the green/white checker, fell back to 12th or the like, kept his cool, and charged back to win with room to spare at the line. And win very cleanly!

NASCAR needs to stop racing at Talladega. Especially if they are going for elderly Sunday drives at the track! Stage racing is real stupid, but NASCAR should consider one half point a second per group gap as a bonus.
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Foxbat
Foxbat
Congratulations to the youngest Formula 1 World Champion, 20-year old Kimi Antonelli! The podium at the Mexican Grand Prix featured three World Champions with 4-time World Champion Max Verstappen, 7-time World Champion Lewis Hamilton, and newly-crowned World Champion Kimi Antonelli. A dozen World Championships represented!
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osu1991
osu1991
Pub Member / Supporter
Last reply · posted in TV Shows

Percy Jackson - Disney+


View: https://youtu.be/nK0HytQwrw8


Coming December 20, 2023
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Foxbat
Foxbat
Still enjoying the show.
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osu1991
osu1991
Ive got to find time to get back to it. Watched the first episode and been too busy to squeeze it into out watch schedule.
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osu1991
osu1991
Foxbat
Foxbat
The latest trailer for Season 3 starting November 20th just came out:
​
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Ramy
Ramy
Supporting Founder
Last reply · posted in The Sports Section

2026-27 NCAA College Football

Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
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osu1991
Y
Yespage
Parity is growing in College Football. Making it even harder to tell who is better than each other.
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rvvaquero
rvvaquero
Yespage said:
Parity is growing in College Football. Making it even harder to tell who is better than each other.
Click to expand...
I agree to a point. The transfer policy is creating parity, but only for the top 20-25 teams. The other 110+ teams in the FBS are just breeding grounds for the bigger schools which have more money and more recruiting appeal.

If a smaller school recruits, trains, and matures a quality player, they can't keep them past their sophomore year because the bigger schools snatch them up. Example: LSU didn't cultivate Sam Leavitt, they just harvested him from other schools. LSU is a top contender, in large part because of Leavitt. Michigan State and Arizona State.................are not. If either of those schools had been able to retain his services, who knows where they would be now.
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osu1991
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Home Theater Geeks 556

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/watch?v=-Vc6LXyvmmE


Direct YouTube Link - Home Theater Geeks 556
TWIT's Website
TWIT Live Feed
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Bobby
Bobby
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum

Dish 4K Event Listings (No Discussion)

This is a thread that will keep you apprised of 4K events that will be showing on Dish channel 540. Keep looking here for information.

As of today, 9-27-17, there are no scheduled events posted for the next 2 weeks. That is subject to change on a daily basis.
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Bobby
Bobby
MLB, Brewers at Rays, Monday 10-26, 5PM PDT, Channel 148-01.
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Bobby
Bobby
MLB, Brewers at Rays, Tuesday 10-27, 5PM PDT, Channel 148-01.
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Bobby
Bobby
CFB, Florida vs Georgia, Saturday 10-31, 12:30PM PDT, Channel 148-03.
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Bobby
Bobby
CFB, Wisconsin at Iowa, Saturday 10-31, 9AM PDT, Channel 148-01.
CFB, Arizona St at BYU, Saturday 10-31, 12:30PM PDT, Channel 148-01.
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Bobby
Bobby
CFB, Alabama at LSU, Saturday 11-7, 12:30PM PST, Channel 148-03.
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WildBill
WildBill
Last reply · posted in DISH Network Support Forum

Problem with Amazon Prime Video

I've been having intermittent problems with Amazon Prime video programs loading using the H3 guide listing. I can get to the program I want to watch, but when I try to view it, it starts to load and then stalls. Eventually, a screen pops up saying "something went wrong, try again later". I've tried rebooting the hopper without success. Sometimes switching the HDMI input on my LG TV works, but not always. I don't have this problem on my phone or computer, so it is not a network or router issue.

I did a quick google search and found that this is a common problem associated with overloading or corruption of the data cache in the Amazon app and the solution is to clear the cache. Easy to do on a computer or phone, but I don't know how to do this on the H3. If anyone a solution or suggestion, I'd appreciate some help. Thanks.
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R
reubenray
I gave up trying to watch Prime through my H3 a long time ago.
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mheisen
Last reply · posted in DISH Network Support Forum

Hopper 3 with Hopper plus internet connection problems

Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
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Almighty1
Almighty1
mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Click to expand...
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
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mheisen
Almighty1 said:
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
Click to expand...
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
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Almighty1
Almighty1
mheisen said:
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
Click to expand...
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
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S
slow_poke_pete
Almighty1 said:
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
Click to expand...
Might be worth just to ditch the hopper plus. No issues here on h713
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S
slow_poke_pete
mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Click to expand...
Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!
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Almighty1
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slow_poke_pete said:
Might be worth just to ditch the hopper plus. No issues here on h713
Click to expand...
I have a Hopper Plus and no issues either. charlesrshell has both a Hopper 3 with Hopper Plus and one without, he doesn't have the same issue. Before blaming it on the Hopper Plus, he should see if the problem still exists without the Hopper Plus connected as it could be the Internet connection itself or some setting in the router itself. There is someone in another thread who has EHD issues on the Hopper 3 only setup but does not have the EHD issues on the Hopper 3 with Hopper Plus and he has already tried swapping the EHD and it did not make a difference so like the saying, YMMV.
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slow_poke_pete said:
Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!
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The Roku costs $$$, Hopper Plus is free. That may not be the only costs as it depends if the TV in question still has available HDMI ports and if not, it will require a HDMI switch and HDMI cable which adds more to the cost.

I have a LG 3D OLED Smart TV and I still need either of them because it does not have Android TV built in. Add a Hopper Plus and see if you actually have issues or not as until you actually tried it, it means nothing.
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jsmit86
jsmit86
If the OP has a router and a managed switch, that could be the problem.
I have a Hopper 3 and 5 Joey 4s. I recently updated my Router, Switch and access points with Ubiquiti UniFi gear. I had an issue where the switch interpreted the communication between the hopper internet connection and one of the Joeys as a data loop. I had to change some settings in the switch to re-enable that port. Your router could possibly be doing the same thing blocking the connection.

If your router has a malware connection setting, try disabling it temporarily, and see if the internet comes back. Contact your ISP and see if there is a block happening at the router or switch level, or via the ISP's threat protection.
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jsmit86 said:
If the OP has a router and a managed switch, that could be the problem.
I have a Hopper 3 and 5 Joey 4s. I recently updated my Router, Switch and access points with Ubiquiti UniFi gear. I had an issue where the switch interpreted the communication between the hopper internet connection and one of the Joeys as a data loop. I had to change some settings in the switch to re-enable that port. Your router could possibly be doing the same thing blocking the connection.

If your router has a malware connection setting, try disabling it temporarily, and see if the internet comes back. Contact your ISP and see if there is a block happening at the router or switch level, or via the ISP's threat protection.
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Can you share what settings you had to change?

Required Inbound & Outbound Network Ports
The standard ports designated for DISH Hopper configurations include:
    • TCP Port 80 – HTTP communication
    • TCP Port 443 – HTTPS secure communication
    • TCP Port 5678 – Neighbor Discovery / Device Sync
    • UDP Port 80 – Alternative streaming/network data
    • UDP Port 443 – Alternative secure media streams
    • UDP Port 5678 – Remote pairing and network discovery
Critical Network & Security Considerations
    • UPnP (Universal Plug and Play): Enabling UPnP on your router is the easiest way to allow the Hopper to automatically handle its own port maps.
    Internal Communication (MoCA & Local LAN): The Hopper Plus and Joeys communicate internally over your local home network using router's default internal traffic policies. Local firewall software or strict internal VLAN isolation can block the Hopper 3 from seeing the Hopper Plus or Joey extensions.

    The other thing is that these are streaming channels which was why I asked if they have worked correctly even without the Hopper Plus as checking the post history of the OP, it appears that the Hopper Plus was added around 1/2 a year ago and from looking at my own Internet settings portion, all the Hopper 3 does is really measure signal strenth for WiFi and probably just check ping times to show it is connected or not to the internet, it does not check the actual speed or latency. Since the OP has a Hopper Plus, OP can always install the Speedtest app for diagnostics and then take a photo of the results and post it here. Before 2017, I used tȯhave 6Mbps/768Kbps ADSL and even though the Hopper 1 and Hopper 3 also showed internet connectivity is okay, everytime my Ring Doorbell is uploading, it would knock the entire internet connection off-line as the upload pipe would be 100% filled by the Ring Door bell uploading the video because the ACKnowledgement packets would not have priority being sent back in time which was fixed with QoS traffic shaping but that still does not mean streaming will work as it requires at least 25Mbps minimum or more if there are other devices on the same connection sharing the bandwidth.


    ​
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jsmit86
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Almighty1 said:
Can you share what settings you had to change?

Required Inbound & Outbound Network Ports
The standard ports designated for DISH Hopper configurations include:
    • TCP Port 80 – HTTP communication
    • TCP Port 443 – HTTPS secure communication
    • TCP Port 5678 – Neighbor Discovery / Device Sync
    • UDP Port 80 – Alternative streaming/network data
    • UDP Port 443 – Alternative secure media streams
    • UDP Port 5678 – Remote pairing and network discovery
Critical Network & Security Considerations
    • UPnP (Universal Plug and Play): Enabling UPnP on your router is the easiest way to allow the Hopper to automatically handle its own port maps.
    • Internal Communication (MoCA & Local LAN): The Hopper Plus and Joeys communicate internally over your local home network using router's default internal traffic policies. Local firewall software or strict internal VLAN isolation can block the Hopper 3 from seeing the Hopper Plus or Joey extensions.The other thing is that these are streaming channels which was why I asked if they have worked correctly even without the Hopper Plus as checking the post history of the OP, it appears that the Hopper Plus was added around 1/2 a year ago and from looking at my own Internet settings portion, all the Hopper 3 does is really measure signal strenth for WiFi and probably just check ping times to show it is connected or not to the internet, it does not check the actual speed or latency. Since the OP has a Hopper Plus, OP can always install the Speedtest app for diagnostics and then take a photo of the results and post it here. Before 2017, I used tȯhave 6Mbps/768Kbps ADSL and even though the Hopper 1 and Hopper 3 also showed internet connectivity is okay, everytime my Ring Doorbell is uploading, it would knock the entire internet connection off-line as the upload pipe would be 100% filled by the Ring Door bell uploading the video because the ACKnowledgement packets would not have priority being sent back in time which was fixed with QoS traffic shaping but that still does not mean streaming will work as it requires at least 25Mbps minimum or more if there are other devices on the same connection sharing the bandwidth.
Click to expand...
This was for port settings for the switch, not the router.

Originally was recommended to use EDGE vs. Infrastructure, but had to change that back to Infrastructure.

Had to leave STP (Spanning tree protocol) ON, but disable BPDU guard, and also had to disable Non-STP loop protection.

The previous settings were flagging normal dish system packets as a data loop, and fully blocked that port on the UniFI Pro Max 16 POE switch.

These were specific to my managed switch, and may not apply to the OP's issue.
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