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dishcomm
Last reply · posted in DISH Network Support Forum

Dish to close Customer Service Center near Houston

Dish announced today their call center in Alvin TX will be closed. 550 people work at the facility. They will be offered positions elsewhere in the company.
This is a common business practice. So why post this thread?...
The reason given is Dish executives believe they are doing so well with customer service, they no longer need all of their call centers.
http://www.bizjournals.com/houston/...podcMScVhPL3YDBceEJhqyQJxPr3HJdQN18R7RhHnDg==
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MikeD-C05
MikeD-C05
I wonder if they don't really need the csrs , but they just plan on having people talk to foreign csrs or just wait on the lines longer for help. Either way it won't help them in the top 10 hated companies in America list. DISH ranks in the top 10 every year for most hated customer service to do business with.
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JSheridan
JSheridan
MikeD-C05 said:
I wonder if they don't really need the csrs , but they just plan on having people talk to foreign csrs or just wait on the lines longer for help. Either way it won't help them in the top 10 hated companies in America list. DISH ranks in the top 10 every year for most hated customer service to do business with.
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Are you and Claude related? :biggrin
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boba
boba
Which of our great Presidential Candidates should we vote for?
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charlesrshell
charlesrshell
boba said:
Which of our great Presidential Candidates should we vote for?
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Donald
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Tampa8
Tampa8
If your mindset is it can never change it never will.
That said, I would love to blame business for only looking at the bottom line but that isn't always the case. There are companies who look at the big picture and want to keep jobs here. But policies including health care, minimum wages and others are driving the exodus. I'm not making a judgement in this post about the policies it's simply the facts. Costs imposed on employers like Mcdonald's is literally a risk of putting them in a position to cut jobs over the next year and that's even if they are profitable, if it is like the last two or three years maybe worse. It has cut full time jobs in companies to the lowest level in almost forever. While it's easy to blame unions for what seems like unreasonable contracts like with the Automobile industry, it's the companies that agreed to them in the end. There was a time and still may be that those retired from that industry had better healthcare and income than those still working an unsustainable scenario as they found out. We mistakenly became a service industry driven economy, great when the economy is good, not when it sinks worldwide.
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MikeD-C05
MikeD-C05
JSheridan said:
Are you and Claude related? :biggrin
Click to expand...
No, not related ,but the facts are the facts. DISH is one of the top 10 companies that Americans love to hate the most. Based on their poor customer service according to the list rules. DISH was the company that did away with most of their U.S. call in centers and went with over seas csrs who were named "Sally and Bob". But their accents were like Apoo off of the Simpsons. They finally learned that this alone was costing them subs ,due to what? Poor customer service due to language barriers. I know that today if I get a foreign csr when I call DISH, I hang up and call again, till I get either an American - I can understand , or I will do an online chat. So now I'm betting they will either out source again to foreign csrs or they will just make you wait longer on the phone for a csr to talk to you .
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Troch77
Troch77
MikeD-C05 said:
No, not related ,but the facts are the facts. DISH is one of the top 10 companies that Americans love to hate the most. Based on their poor customer service according to the list rules. DISH was the company that did away with most of their U.S. call in centers and went with over seas csrs who were named "Sally and Bob". But their accents were like Apoo off of the Simpsons. They finally learned that this alone was costing them subs ,due to what? Poor customer service due to language barriers. I know that today if I get a foreign csr when I call DISH, I hang up and call again, till I get either an American - I can understand , or I will do an online chat. So now I'm betting they will either out source again to foreign csrs or they will just make you wait longer on the phone for a csr to talk to you .
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I do the same I hang up and call back.
Because it's bad enough to get accurate information out of a CSR to begin with.
The Foreign accents don't make it any easier.

Sent from my SAMSUNG-SM-G900A using Tapatalk
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Tampa8
Tampa8
Yes. It has nothing to do with who is on the other end, if I can understand them and they are in India, or Mexico or wherever it isn't relevant. I've just about given up on the accurate information part no matter where they are.
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Ham Radio 2.0
· posted in Ham Radio 2.0

The Best Black Friday Deals for Off-Grid Comms Right Now!

Time for another AWESOME video from Ham Radio 2.0!


View: https://www.youtube.com/watch?v=CFoqfrcM8pw


Direct YouTube Link - The Best Black Friday Deals for Off-Grid Comms Right Now!
Ham Radio 2.0 Website
Ham Radio 2.0 on Facebook
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

AI Hiking Advice Nearly Turns Deadly on Mount Shasta #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/V6XzeaKDC0Y


Direct YouTube Link - AI Hiking Advice Nearly Turns Deadly on Mount Shasta #shorts
TWIT's Website
TWIT Live Feed
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Google's AI Ultimatum for Schools

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/watch?v=yH-9zj0f7jQ


Direct YouTube Link - Google's AI Ultimatum for Schools
TWIT's Website
TWIT Live Feed
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Religious Exemption from Using AI?

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/watch?v=8m4uwajewUU


Direct YouTube Link - Religious Exemption from Using AI?
TWIT's Website
TWIT Live Feed
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

The Binance Crypto Heist

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/watch?v=Zd5TCAV3Cek


Direct YouTube Link - The Binance Crypto Heist
TWIT's Website
TWIT Live Feed
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Lon.TV
· posted in Lon.TV

HP’s Answer to the MacBook Neo? OmniBook 5 14 Review

Time for another AWESOME video from Lon Seidman of LON.TV!


View: https://www.youtube.com/watch?v=o62FsJ2V5Cc


Direct YouTube Link - HP's Answer to the MacBook Neo? OmniBook 5 14 Review
The Official LON.TV Website
Lon on Facebook
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ewindowman
ewindowman
Lifetime Supporter
Last reply · posted in DISH Network Support Forum

Dish Bankruptcy - Business as Usual

Looks like dish is Bankrupt. Filling tomorrow Tuesday June 30th
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nelson61
nelson61
Washington Post

SpaceX has held talks with Boost's parent company EchoStar in recent months about launching its own signature wireless service through a deal with the company, according to two people familiar with the negotiations.
Musk, the SpaceX CEO, has discussed the deal personally, meeting with EchoStar chairman Charlie Ergen last month, according to the people. The potential deal may result in SpaceX acquiring Boost Mobile or SpaceX gaining access to its network, which it leases from AT&T and T-Mobile US, the people said.
Access to those lease agreements would be a coup for SpaceX. The back door would allow Musk to make a play for a U.S. wireless market that equity research firm MoffettNathanson estimates is worth $235 billion. But the proposed service may need consent from those carriers for the service to actually launch, the people said.
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Scott Greczkowski
Scott Greczkowski
nelson61 said:
Washington Post

SpaceX has held talks with Boost's parent company EchoStar in recent months about launching its own signature wireless service through a deal with the company, according to two people familiar with the negotiations.
Musk, the SpaceX CEO, has discussed the deal personally, meeting with EchoStar chairman Charlie Ergen last month, according to the people. The potential deal may result in SpaceX acquiring Boost Mobile or SpaceX gaining access to its network, which it leases from AT&T and T-Mobile US, the people said.
Access to those lease agreements would be a coup for SpaceX. The back door would allow Musk to make a play for a U.S. wireless market that equity research firm MoffettNathanson estimates is worth $235 billion. But the proposed service may need consent from those carriers for the service to actually launch, the people said.
Click to expand...
Can't remember where or who I saw predict this. :D

It wouldn't surprise me to see Elon soon own all of DISH / Echostar in the future.
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Bruce
Bruce
Scott Greczkowski said:
It wouldn't surprise me to see Elon soon own all of DISH / Echostar in the future.
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Again, why would Musk want a TV Service, specially one that is losing over a million subscribers a year.

Phone service…maybe, but not TV.
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Scott Greczkowski
Scott Greczkowski
Bruce said:
Again, why would Musk want a TV Service, specially one that is losing over a million subscribers a year.

Phone service…maybe, but not TV.
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I know he wants TV. He wants to deliver EVERYTHING to EVERYWHERE.
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Bruce
Bruce
Scott Greczkowski said:
I know he wants TV. He wants to deliver EVERYTHING to EVERYWHERE.
Click to expand...
Again, if so, why would he want Dish/Sling of all the providers?

He could deliver anything without actually owning, for example, watching the Lions game in my Tesla Y on it's screen via the YT app, while on the way to my future in-laws on Sunday.
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Bruce
Bruce
www.lightreading.com

SpaceX boldly goes into 'huge' 5G network rollout with Qualcomm

After trying satellites and small cells, Elon Musk's SpaceX is to build a terrestrial mobile network across tens of thousands of sites with Qualcomm.
www.lightreading.com
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Bruce
Bruce
nelson61 said:
Washington Post

SpaceX has held talks with Boost's parent company EchoStar in recent months about launching its own signature wireless service through a deal with the company, according to two people familiar with the negotiations.
Musk, the SpaceX CEO, has discussed the deal personally, meeting with EchoStar chairman Charlie Ergen last month, according to the people. The potential deal may result in SpaceX acquiring Boost Mobile or SpaceX gaining access to its network, which it leases from AT&T and T-Mobile US, the people said.
Access to those lease agreements would be a coup for SpaceX. The back door would allow Musk to make a play for a U.S. wireless market that equity research firm MoffettNathanson estimates is worth $235 billion. But the proposed service may need consent from those carriers for the service to actually launch, the people said.
Click to expand...
If Musk really wants to buy Boost, he might get a great price once Dish Wireless is out of Chapter 11.

Boost just lost 182,000 subs in the 3rd quarter-

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M
man00
Is Dish like Iran in one way...they both will totally collapse by end of week :)
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Foxbat
Foxbat
Other than the price, my experience with Boost is not that different than what I experienced with my years with Cricket. I will be curious to see what happens if SpaceX takes the reins.
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S
slow_poke_pete
Bruce said:
Again, if so, why would he want Dish/Sling of all the providers?

He could deliver anything without actually owning, for example, watching the Lions game in my Tesla Y on it's screen via the YT app, while on the way to my future in-laws on Sunday.
Click to expand...
dish has new sats dtv does not
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Scott Greczkowski
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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gms49ers
gms49ers
Shooz - Styx
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dishstaller
dishstaller
Too Much Time on My Hands - Styx
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sdfntx
sdfntx
Time Has Come Today - The Chambers Brothers
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long_time_Dish
long_time_Dish
No Time - The Guess Who
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hwkn
TIME Won't Let Me-The Outsiders
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dishstaller
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club

I think we could all use a laugh - Rodney Dangerfield on Carson

Good...simple humor. Enjoy


View: https://www.youtube.com/watch?v=E92AtfTLge4

View: https://www.youtube.com/watch?v=HJy0WnejlF4
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dishstaller
dishstaller
Sorry for posting the wrong link. Just corrected it.
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dfergie
dfergie
I loved it when Rodney was on the Tonight Show...
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Foxbat
Foxbat
dishstaller said:
Sorry for posting the wrong link. Just corrected it.
Click to expand...
Thanks, I wasn't sure if you had the wrong Subject or the wrong YouTube link.
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osu1991
osu1991
Was a Don Rickles fan. I've dvr'd most of his appearances on Carson from the antenna tv replays.

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dishstaller
dishstaller
More Dangerfield rapid fire on Carson.


View: https://www.youtube.com/watch?v=scEQFHQHHhU
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dishdude
dishdude
Rodney Dangerfield is great. One of his best one liners - "My wife likes to talk to me during sex, last night she called me from Florida!"

Jackie Gleason is another one of the greats.


View: https://youtu.be/ciUV77AzIB4
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dfergie
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in Movie Talk

Godzilla Minus Zero


View: https://youtu.be/n-NDYWPXpKg?si=hcI4ueMkFCreZ8Qq
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primestar31
primestar31
dfergie said:

View: https://youtu.be/n-NDYWPXpKg?si=hcI4ueMkFCreZ8Qq
Click to expand...

Wait, didn't this one come out a few years ago? It was all in Japanese. It was also VERY good!

OK, looked it up, that was Godzilla Minus One
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Bruce
Bruce
primestar31 said:
Wait, didn't this one come out a few years ago? It was all in Japanese. It was also VERY good!

OK, looked it up, that was Godzilla Minus One
Click to expand...
At theaters, only in Japanese, on Disc and Netflix, available in English.
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Foxbat
Foxbat
New trailer has dropped:
​
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dishstaller
long_time_Dish
long_time_Dish
Looks good! I'm interested...
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