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Last reply · posted in Free To Air (FTA) Discussion
This concerns the Free-to-Air satellite system I purchased from Sadoun. I am very disappointed in it. For the reasons that follow, I do not recommend that anyone buy their system.

About 2 years ago I purchased the Sadoun so-called motorized system. At first I only attached the dish to the horizontal pole, and kept moving it back and forth until I found the signal for satellite Galaxy 19. My wife was then happy at being able to watch some Asian stations.

After a year I decided to install the motor on the dish, so that I could watch other satellite stations. That was five (5) months ago, but I still cannot pull a signal from any other satellite! I have probably spent 50+ hours on this project since November, including calls to Sadoun, several calls to Glorystar, and climbing up on the roof about a dozen times to make adjustments. I will say that the engineer for Glorystar has been very helpful, and without him I never even would have found Galaxy 19 using the motor.

I will make some specific observations in bullet format regarding the numerous problems I have encountered, as follow:

a. The so-called "system" is not a compatible set of parts. The dish is made by one manufacturer, the motor is made by another manufacturer, and the receiver is made by yet another company. The scales on the motor are in 5 degree increments, which makes it very hard to find a correct setting when only 1 degree makes a difference at trying to aim at a satellite some 20,000 miles up in space. Also, although the motor I was sold has several pre-set satellite positions, they are all satellites over Europe, and the list does not contain any satellite capable of being received in the USA. Finally, the receiver I was sold is not the latest model.

b. There are no detailed instructions on how to set up the receiver & motor. The booklet they provide does not go into that type of detail. Neither are any detailed instructions on-line. After getting only a little help over the phone from Sadoun, I had to call Glorystar, and their engineer walked me through menu screens and steps until I could finally get set up to receive Galaxy 19. But still no signal. So I then needed to send photographs to him so he could see if my motor & dish settings were correct. As the dish scale did not have any hash mark on it to tell me exactly where to set the angle, it turned out I was off about 3 or 4 degrees, which was enough to cause me to miss the satellite signal completely.

c. Once I was able to pull Galaxy 19's signal, I thought that I would be okay from that point forward. Note there is a button on the menu to save, or "store" the motor/dish position, so that you should be able to find it again easily. But this is not the case. Almost every time I turn the receiver off, I lose the signal when I turn it back on. If I was lucky, it would only takes a few clicks on the remote to find the signal again. If I was not lucky, then I had to climb up on the roof and do the back-and-forth drill with the motor until my wife told me she was getting a "quality" signal.



d. Several weeks ago I decided to try to connect with a different satellite for the first time I did some research online and then picked one satellite on the menu. I started clicking a few degrees to the west of Galaxy 19. But I could never obtain a signal from it. This turned out to be another disaster, as then I had then lost Galaxy 19 again.

e. So I went back up on the ladder and started using the buttons on the motor until I finally got a quality signal for Galaxy 19. We watched it for a week or so, but then I had to pull the power cord from the receiver due to going away on a vacation. When I returned and plugged the receiver in, the stations weren't there anymore. I never pushed any buttons that would have caused the motor/dish to move, but it must have moved anyway. It has now been over a month since we returned home, and despite a couple hours with the menu screens and remote, I still have not been able to find Galaxy 19's signal again.

In summary, all of this has led me to conclude that I paid over $300 for some Chinese-made junk that does not work as advertised. Unfortunately, I procrastinated on putting up the motor, so now I am out of warranty. I would strongly urge anyone who is thinking of buying a Sadoun motorized FTA system to reconsider. There should be some other companies out there who, although they might charge a little more money, will sell you a truly integrated system that has up-to-date software which will work without undo effort and frustration.
8 Replies · 3301 views
Titanium
Welcome to SatelliteGuys.

Sorry to hear about the troubles installing the motorized KU dish. Very often we hear similar stories from newbies installing almost any dish, LNBF, receiver or motor purchased from any reseller. It is a steep learning curve to understand menu settings and to apply the theory of aiming a fixed dish and even more difficult to install a motorized dish.

I am sure that we can assist with getting your system tracking the arc and viewing programming from multiple satellites.

Would you share the brands and models of the equipment that you received?

Receiver:
Dish:
Motor:
LNBF:

What city/ state are you in?

Could you take a photo from behind the dish pointed towards the southern sky?

Photo of the LNBF mounted in the clamp?

Photo of the motor Latitude scale?

Photo of the dish bracket and Elevation scale?

Are you using DiSEqC 1.2 or USALS motor control? If USALS, what is the latitude setting that was entered? North or South? What is the Longitude value that was entered? East or West?

What is the true south satellite that you are first trying to aim at?

What is the motor latitude setting provided for your location?

What is the dish elevation scale setting provided for your location?

With all respect, the installation challenges are likely related to an incorrect menu or mechanical setting and probably isn't related to buying from Sadoun or the equipment package that you selected.
. Raine
Welcome to SatGuys, ThomasU!

It sounds like part of your problem may be that your mounting pole isn't plumb and the dish isn't tracking the arc. Setting up a motorized system can be a tough deal, even for experienced people, never mind on your first setup.

If you want to try and get your system set up right, you're at the right place, there's a lot of people here that will be willing to help you out!
J
Welcome to SatGuys, ThomasU!

It sounds like part of your problem may be that your mounting pole isn't plumb and the dish isn't tracking the arc. Setting up a motorized system can be a tough deal, even for experienced people, never mind on your first setup.

If you want to try and get your system set up right, you're at the right place, there's a lot of people here that will be willing to help you out!

Your 100% right on that!. It takes some time an patience so take a break to clear your mind. As Raine pointed out that a plumb pole is very important and the whole motor and dish somehow have moved a bit on the plumb. A couple of years I installed a 90cm dish on a Stab H120 to move the intended satellite. Turns out the non penetrating room mound used on the ground was not plumb. Used some weather proof shims and I was able to plumb the pole. It was not too bad then checking original plumpness, but a perfectly plumb pole made whole lot of difference. Not us USALS as I find it not too reliable and KU birds are real touchy to tune in. Check that pole and try again, you will succeed and be happy!.
chaskuchar
thomasu, I started with a setup from sadoun when they were in ohio. fortunately I had some sense about signals because I spent some time putting in and trouble shooting radio system signals with 4g and 6g signals. critical is getting your pole level. when I got mine from sadoun it had a center level with an air bubble so I could position the pole level. the bit of information in the pamplets with the motor did have all the information I needed to position the dish and motor but it was hard to understand and it took several days to understand it with trial and error. fortunately g17 is my southmost antenna and that helped me out. where are you located? I see you are in Hollywood florida? what receiver did you get? will be glad to help you get your system running right... chas

Hollywood is located at 80 longitude, 24 latitude. those are important to remember. the only signal to point your dish is at 82w which is close to south of you, just a little to the west and the signal is 12224v. once you have that located with your motor also installed, then you can try to move your dish by using the motor to 83w and 87w which have channels to help you adjust the antenna. for example using 83w the signal is 11900v30000. there are no channels on 83w. 87w has many channels. 11736v8333 is lots of Arabic channels and there are pbs channels there also. hope this helps. chas
Kraven
Ah the memories. Luckily though ThomasU this place is flooded w/ a wealth of experience to guide you.
In my experience, a few years back, I had the motor angle wrong with threw everything off.
Kraven
Welcome to SatelliteGuys.

Sorry to hear about the troubles installing the motorized KU dish. Very often we hear similar stories from newbies installing almost any dish, LNBF, receiver or motor purchased from any reseller. It is a steep learning curve to understand menu settings and to apply the theory of aiming a fixed dish and even more difficult to install a motorized dish.

I am sure that we can assist with getting your system tracking the arc and viewing programming from multiple satellites.

Would you share the brands and models of the equipment that you received?

Receiver:
Dish:
Motor:
LNBF:

What city/ state are you in?

Could you take a photo from behind the dish pointed towards the southern sky?

Photo of the LNBF mounted in the clamp?

Photo of the motor Latitude scale?

Photo of the dish bracket and Elevation scale?

Are you using DiSEqC 1.2 or USALS motor control? If USALS, what is the latitude setting that was entered? North or South? What is the Longitude value that was entered? East or West?

What is the true south satellite that you are first trying to aim at?

What is the motor latitude setting provided for your location?

What is the dish elevation scale setting provided for your location?

With all respect, the installation challenges are likely related to an incorrect menu or mechanical setting and probably isn't related to buying from Sadoun or the equipment package that you selected.

Just to add to Titanium's list. What kind of cable are you using and how long? Straight cable or are there couplers in between?
S
· posted in FTA Manuals Section
Looking for a manual. Want to do some radio astronomy with it. Realize it's old but, since it's not for tv use don't need any decoders, just the RF section.
0 Replies · 3 views
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in SatelliteGuys Support Center
Due to security concerns and the fact that the Tapatalk Plugin for Xenforo is no longer being updated we have removed Tapatalk support from SatelliteGuys.

For those who were using it we recommend using our PWA App instead which is faster and does not have all the spam Tapatalk had. Below is a graphic showing how to add SatelliteGuys to your devices home screen. (While iOS is shown the process is mostly the same for Android.)

add_to_home.gif

Thanks for your understanding. :)
5 Replies · 125 views
Foxbat
Thank you, Scott, for adding years to my Life and dropping my BP a few millimeters! Money well spent…
dweber
Thank you, Scott, for adding years to my Life and dropping my BP a few millimeters! Money well spent…
What is PWA app? PWA utilities seem to be a Spanish app. I hope you are seeing this since nothing seems to be working. I will miss SatelliteGuys. Tapatalk worked well. The Siri browser doesn't seem to work well.
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Peter Parker
Thank you, Scott, for adding years to my Life and dropping my BP a few millimeters! Money well spent…
Hooray!
Peter Parker
What is PWA app? PWA utilities seem to be a Spanish app. I hope you are seeing this since nothing seems to be working. I will miss SatelliteGuys. Tapatalk worked well. The Siri browser doesn't seem to work well.
Do you mean the safari browser?
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Foxbat
What is PWA app? PWA utilities seem to be a Spanish app. I hope you are seeing this since nothing seems to be working. I will miss SatelliteGuys. Tapatalk worked well. The Siri browser doesn't seem to work well.
Actually, PWA stands for "Progressive Web Application" and is basically just saving a site's homepage to your desktop where it appears as an "App" with the rest of your smartphone's Apps.
1781162703297.webp
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
67101 Replies · 2662172 views
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gms49ers
Top of the World - Van Halen
  • Like
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long_time_DNC
King Of The World - Steely Dan
RaiderPower
King Of The Road - Roger Miller
  • Love
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long_time_DNC
King Of Pain - The Police
H
Haven't Got Time For The PAIN-Carly Simon
N5XZS
Last reply · posted in Over the Air Television By RabbitEars.Info
New low power station has been granted by the FCC and the new call leter is K33OB-D on RF ch. 33.

Will run at 15 KW ERP, this one runs from the Westside same location as KWPL-LD a HC2 owned station.

It's going to be aimed at eastern part of Albuquerque, so it's tightly focused beam pattern.

This new station is owned by Digital Network and what kind of programmings is unkown at this time.😎
9 Replies · 115 views
M
This new station is owned by Digital Network and what kind of programmings is unkown at this time
probably the same programming they have been putting on their other owned stations.
The 'get after it media' stations
Like Heartland, Retro, rev'n, Action etc
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comfortably_numb
probably the same programming they have been putting on their other owned stations.
The 'get after it media' stations
Like Heartland, Retro, rev'n, Action etc

We already have those diginets here.
N5XZS
Yeah, there are some diginets like Heartland, Retro, The Family Channel diginetworks that we already have here in this market and we don't need duplicates, but bring the new diginets on like the Rev'n, Karate Acton movies, different kind of music videos on the new station. :hatsoff2
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comfortably_numb
Yeah, there are some diginets like Heartland, Retro, The Family Channel diginetworks that we already have here in this market and we don't need duplicates, but bring the new diginets like Revn, Karate Acton movies, different kind of music videos on the new station. :hatsoff2

I watch MovieSphere Gold channel a lot. Many recent movies on that digitnet :)
N5XZS
Yes that's a good channel MovieSphere, only thing is the missing CC on it. :rolleyes: :hatsoff2
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comfortably_numb
According to the FCC listing, the tower is near I-40 and Juan Tabo:

BlackHitachi
Supporting Founder
Last reply · posted in Movie Talk
Since the Reds have there thread we should too!

Last watched Nine inch Nails
Next 3:10 to Yuma
5345 Replies · 509265 views
osu1991
Rooster Cogburn.

Keep forgetting the free movies on youtube are ad free with my premium subscription.
dfergie
Rooster Cogburn.

Keep forgetting the free movies on youtube are ad free with my premium subscription.
There are some really good movies on youtube.
Saving Private Ryan 4k, Dolby Atmos...
harshness
Saving Private Ryan 4k, Dolby Atmos...
These are severely limited. Getting better than stereo audio is improving, but still has a long way to go.
dfergie
These are severely limited. Getting better than stereo audio is improving, but still has a long way to go.
I went with my 4k disc after checking out that version.
osu1991

View: https://youtu.be/I68627xyDPA?is=gUZB0Yv_08pE0DR3


Tonight revisiting one of my favorites. Ranks up there with Star Wars, Raiders of the Lost Ark and Hunt For Red October.
dfergie
Watching Monterey Pop, been awhile, had the DVD, but probably lost in the fire 10.5 years ago. HBOmax
Peter Parker
Supporting Founder Lifetime Supporter
Last reply · posted in Computers and Gadgets
I have had good experiences with Brave but lately I am frustrated with it.

Now when I launch the app it shows a box at the bottom asking if I want to go back to the last opened page. It is in conveniently located and I would prefer to eliminate it.

Does anyone know how to do this?

Please let's not sidetrack the discussion into an exploration of why I don't care for it or a lecture about all the wonderful aspects of the feature. I just do not care for it.
2 Replies · 51 views
b4pjoe
I don't have an Android phone so I don't know if this will apply to the Brave settings on your android device but it works on the desktop for me.

Change this setting to either startup to a different website or a new tab page. I have mine set to open to google.com instead of where I left off and it doesn't ask me at the next startup if I want to open the last opened page unless it crashed.

Screenshot 2026-06-10 at 6.46.20 PM.webp
Peter Parker
I don't have an Android phone so I don't know if this will apply to the Brave settings on your android device but it works on the desktop for me.

Change this setting to either startup to a different website or a new tab page. I have mine set to open to google.com instead of where I left off and it doesn't ask me at the next startup if I want to open the last opened page unless it crashed.

View attachment 191721
Thank you for trying to help. However thrse choices do not appear in Android. There is a setting for "New Tab Pages" that is similar but does not include your choice. I have tried all of the existing entries with no success
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R
Last reply · posted in DISH Network Support Forum
Hello everyone.

I am new here and I done a search on MLB Extra Innings and DISH and it led me to this forum and so I signed up and hopefully someone can help me out with some issues.

First off, I am a DISH Outdoors customer and I signed up for service back in late October of 2025. I have a Wally HD Receiver and I am using the DISH Playmaker OS 2.1 as my Antenna that operates on 110 and 119 Western Arc and Alternative 61.5, 110, and 119 satellites. I signed up for MLB Extra Innings back in March before the season began. I was excited to be able to watch MLB Extra Innings because I love baseball and I use to have MLB Extra Innings on Satellite DIRECTV back in 2001-2004 and on Satellite DISH back in 2016 and 2017.

I was a bit disappointed when I found out that it is actually MLB.TV Simulcasted to DISH Satellite (More on that later) Anyways I have been watching faithfully almost every night however about a week ago there was a problem. When I went to go to the game to watch a game the game wouldn't come in an I would send a refresh signal to my receiver and then I could watch the programming and when I went to switch games at that games appointed time slot my Wally HD Receiver who lockup where I couldn't change any channels or view the guide and it would reboot. The next night when I turned to a game at game start it still had the background it shows before the game started and again send a refresh signal and went though this same thing over and over. I added a movie channel to my lineup and had issues with showing up my Dish Wally HD Receiver.

With an investigation after several calls with DISH Support it was determined that by going to the diagnostics screen that I had a issue with my Tuner because any changes that I made to my programming these changes would not take affect on the Wally HD Receiver. In other words that Wally HD Receiver was toast!

I too had reported MLB Extra Innings issue to DISH and they created a ticket for it and said that someone would investigate the issue. I too took notice that under MyDISH account under MLB Extra Innings always before it would show that I was subscribed and on auto-renew. Now it shows nothing and even after logging out and deleting my User Name and Password so that I can see it in guest mode it too doesn't even list a price and option for purchase as does the now WNBA League Pass.

After my DISH Receiver was ruined I had to buy a new Wally HD Receiver. I took advantage an bought 2 HD Wally's and added them both to my account. I called back to remove the old box off of the account and was told it was linked to MLB Extra Innings and the advanced technical support team said there was a glitch with MLB Extra Innings and hope to have a resolution in a couple of days and I could call back in to then to remove the box. But both the 2 new Wally HD Receivers are activated on my account. I asked them what the problem was with MLB Extra Innings and how long it would be and I was told there was a glitch as I asked to specify what they meant and got no answer. I again went and checked the MyDISH account page under the MLB Extra Innings page and it still doesn't list me as subscribed and after logging out and deleting my User Name and Password so I could it see it as a guest mode and it still doesn't list the price and option for purchase as it does for the WNBA League Pass.

I am afraid to boot up these boxes and go through the activation screen process because of the issues with the MLB Extra Innings in fear it will do the same or mess up my boxes from being able to receive MLB Extra Inning because or any other programing because I was told that MLB Extra Innings wouldn't come in on those new box because it was activated with the Wally that is ruined and it needs removed first.

Now I have no DISH service going on a week and miss my MLB Extra Innings when the races are just heating up and now with two boxes activated I can't boot up because I am afraid it will mess them up and I will be out the $180.00 or so dollars I made in purchase on the receivers.

Is anyone else experiencing issues with their MLB Extra Innings and does anyone really know what this so called glitch actually is? I can't seem to get a clear answer from anybody and don't even know if it will even be fixed or anyone really understands it.

Now to my previous statement on how I was disappointed that MLB Extra Innings is actually MLB.TV in simulcast. When I had MLB Extra Innings before with DIRECTV in 2001-2004 and with DISH form 2016 and 2017. They would always show the commercials for every teams broadcast from their local market and all games would be authentic just as if you were watching in their home market. After I quit DISH I went to streaming for awhile and I done MLB.TV and I hated their features because of the no commercials, the delayed times of getting back after the commercial break, and not being able to listen to what studios had to say when they would cut into the studios, and always looking at the screen during commercial breaks with a screen that says commercial break in progress and a silhouette background of MLB Players doing baseball things and the their crazy commercial breaks sound. I was excited to go back to DISH thinking I escaped the horrors of MLB.TV. Well its actually the same thing. I compared them side by side and actually MLB.TV is ahead by just a few seconds. So actually MLB Extra Innings on Satellite is delayed from time period wise from actually watching MLB.TV which shows it is simulcasted. My question is when did this start? And is this legal? This isn't what I know MLB Extra Innings to be. I too had signed up for NHL Center Ice this past winter and thank goodness its authentic! They still have the commercials and its like watching it as you were in their home network and its the way it oughta be even if you only do get one feed of NHL Center Ice per team on DISH and don't know which feed it is every night.

Looking forward to your responses. So far happy with DISH but unhappy with this last week and the ruining of a Wally HD Receiver.

I hope I can be of some contribution here as well.

Sincerely,

RJ T.
From Illinois
8 Replies · 308 views
zippyfrog
I know they are doing some major satellite work - the second satellite at 110 which is now in use, and they are moving channels between 119 and 110. Maybe since there are no other sports going on, have they temporarily cut back on the out of market sports packages? I am not sure. It looks like those channels are all coming from 119 TP 13, 110 TP 12, and 110 TP 09.

Also, Dish's Scheduled Satellite Maintenance page doesn't have anything going on:

R
I know they are doing some major satellite work - the second satellite at 110 which is now in use, and they are moving channels between 119 and 110. Maybe since there are no other sports going on, have they temporarily cut back on the out of market sports packages? I am not sure. It looks like those channels are all coming from 119 TP 13, 110 TP 12, and 110 TP 09.

Also, Dish's Scheduled Satellite Maintenance page doesn't have anything going on:

Trying to get use to this forum and where everything is located at. I saw you responded from my post on the changes and took me a while to get back to see this post. But yes, it is exactly what I was thinking. I too noticed the change of MLB Extra Innings from 110 to 119. Because of 30 teams they have to algin everything. Only other sport going on PPV wise is WNBA League Pass and I do not have a subscription to that but maybe some else who has it can confirm what they done and what satellite and transponders they are on.

This is a big shift for DISH. I just hope if Charlie Ergen does ever sell out to anyone that I can continue to use my DISH Playmaker and I can keep my Wally's. If its anything like what happened to DIRECTV a few years back which turned out to be a total disaster when AT&T acquired DIRECTV nothing there changed with boxes or anything and you continued to use the same service but I was very surprised to see AT&T sell it to TPG especially after they had just bought it now long ago.

RJ T.
From Illinois
R
Hello everyone.

I am new here and I done a search on MLB Extra Innings and DISH and it led me to this forum and so I signed up and hopefully someone can help me out with some issues.

First off, I am a DISH Outdoors customer and I signed up for service back in late October of 2025. I have a Wally HD Receiver and I am using the DISH Playmaker OS 2.1 as my Antenna that operates on 110 and 119 Western Arc and Alternative 61.5, 110, and 119 satellites. I signed up for MLB Extra Innings back in March before the season began. I was excited to be able to watch MLB Extra Innings because I love baseball and I use to have MLB Extra Innings on Satellite DIRECTV back in 2001-2004 and on Satellite DISH back in 2016 and 2017.

I was a bit disappointed when I found out that it is actually MLB.TV Simulcasted to DISH Satellite (More on that later) Anyways I have been watching faithfully almost every night however about a week ago there was a problem. When I went to go to the game to watch a game the game wouldn't come in an I would send a refresh signal to my receiver and then I could watch the programming and when I went to switch games at that games appointed time slot my Wally HD Receiver who lockup where I couldn't change any channels or view the guide and it would reboot. The next night when I turned to a game at game start it still had the background it shows before the game started and again send a refresh signal and went though this same thing over and over. I added a movie channel to my lineup and had issues with showing up my Dish Wally HD Receiver.

With an investigation after several calls with DISH Support it was determined that by going to the diagnostics screen that I had a issue with my Tuner because any changes that I made to my programming these changes would not take affect on the Wally HD Receiver. In other words that Wally HD Receiver was toast!

I too had reported MLB Extra Innings issue to DISH and they created a ticket for it and said that someone would investigate the issue. I too took notice that under MyDISH account under MLB Extra Innings always before it would show that I was subscribed and on auto-renew. Now it shows nothing and even after logging out and deleting my User Name and Password so that I can see it in guest mode it too doesn't even list a price and option for purchase as does the now WNBA League Pass.

After my DISH Receiver was ruined I had to buy a new Wally HD Receiver. I took advantage an bought 2 HD Wally's and added them both to my account. I called back to remove the old box off of the account and was told it was linked to MLB Extra Innings and the advanced technical support team said there was a glitch with MLB Extra Innings and hope to have a resolution in a couple of days and I could call back in to then to remove the box. But both the 2 new Wally HD Receivers are activated on my account. I asked them what the problem was with MLB Extra Innings and how long it would be and I was told there was a glitch as I asked to specify what they meant and got no answer. I again went and checked the MyDISH account page under the MLB Extra Innings page and it still doesn't list me as subscribed and after logging out and deleting my User Name and Password so I could it see it as a guest mode and it still doesn't list the price and option for purchase as it does for the WNBA League Pass.

I am afraid to boot up these boxes and go through the activation screen process because of the issues with the MLB Extra Innings in fear it will do the same or mess up my boxes from being able to receive MLB Extra Inning because or any other programing because I was told that MLB Extra Innings wouldn't come in on those new box because it was activated with the Wally that is ruined and it needs removed first.

Now I have no DISH service going on a week and miss my MLB Extra Innings when the races are just heating up and now with two boxes activated I can't boot up because I am afraid it will mess them up and I will be out the $180.00 or so dollars I made in purchase on the receivers.

Is anyone else experiencing issues with their MLB Extra Innings and does anyone really know what this so called glitch actually is? I can't seem to get a clear answer from anybody and don't even know if it will even be fixed or anyone really understands it.

Now to my previous statement on how I was disappointed that MLB Extra Innings is actually MLB.TV in simulcast. When I had MLB Extra Innings before with DIRECTV in 2001-2004 and with DISH form 2016 and 2017. They would always show the commercials for every teams broadcast from their local market and all games would be authentic just as if you were watching in their home market. After I quit DISH I went to streaming for awhile and I done MLB.TV and I hated their features because of the no commercials, the delayed times of getting back after the commercial break, and not being able to listen to what studios had to say when they would cut into the studios, and always looking at the screen during commercial breaks with a screen that says commercial break in progress and a silhouette background of MLB Players doing baseball things and the their crazy commercial breaks sound. I was excited to go back to DISH thinking I escaped the horrors of MLB.TV. Well its actually the same thing. I compared them side by side and actually MLB.TV is ahead by just a few seconds. So actually MLB Extra Innings on Satellite is delayed from time period wise from actually watching MLB.TV which shows it is simulcasted. My question is when did this start? And is this legal? This isn't what I know MLB Extra Innings to be. I too had signed up for NHL Center Ice this past winter and thank goodness its authentic! They still have the commercials and its like watching it as you were in their home network and its the way it oughta be even if you only do get one feed of NHL Center Ice per team on DISH and don't know which feed it is every night.

Looking forward to your responses. So far happy with DISH but unhappy with this last week and the ruining of a Wally HD Receiver.

I hope I can be of some contribution here as well.

Sincerely,

RJ T.
From Illinois
Update on MLB Extra Innings as of 5:50 P.M. CDT June 10, 2026...

I am getting tired of not being able to watch any baseball games and having paid for MLB Extra Innings and not knowing what the reason is I called dish back at 1-800-333-3474. I guess after all of my calls my call was routed to the Advanced Technical Support Team. I had something happen that I never knew they could do and they gained access into my Wally Receiver. I was told settings look good and right now on the only channel that shows is the MLB1 Baltimore Orioles Channel. They are playing the at home against the Seattle Mariners right now. She was able to access to that channel which prompted a purchase a Rent option. That signaled a red flag to her right away. She escalated a ticket with photographs and info from my screen to the top tier advanced programing technical department and told me they received the ticket and are reviewing it now. They got back to her and said they would have information within 30 minutes. I either get the channels within 30 minutes or I am to call back and they will advance from there. Seems like maybe my persistence is paying off. I will keep you informed. Maybe we can all have a resolution to this shortly.

RJ T.
From Illinois
R
Update on MLB Extra Innings as of 5:50 P.M. CDT June 10, 2026...

I am getting tired of not being able to watch any baseball games and having paid for MLB Extra Innings and not knowing what the reason is I called dish back at 1-800-333-3474. I guess after all of my calls my call was routed to the Advanced Technical Support Team. I had something happen that I never knew they could do and they gained access into my Wally Receiver. I was told settings look good and right now on the only channel that shows is the MLB1 Baltimore Orioles Channel. They are playing the at home against the Seattle Mariners right now. She was able to access to that channel which prompted a purchase a Rent option. That signaled a red flag to her right away. She escalated a ticket with photographs and info from my screen to the top tier advanced programing technical department and told me they received the ticket and are reviewing it now. They got back to her and said they would have information within 30 minutes. I either get the channels within 30 minutes or I am to call back and they will advance from there. Seems like maybe my persistence is paying off. I will keep you informed. Maybe we can all have a resolution to this shortly.
R
Update on MLB Extra Innings as of 5:50 P.M. CDT June 10, 2026...

I am getting tired of not being able to watch any baseball games and having paid for MLB Extra Innings and not knowing what the reason is I called dish back at 1-800-333-3474. I guess after all of my calls my call was routed to the Advanced Technical Support Team. I had something happen that I never knew they could do and they gained access into my Wally Receiver. I was told settings look good and right now on the only channel that shows is the MLB1 Baltimore Orioles Channel. They are playing the at home against the Seattle Mariners right now. She was able to access to that channel which prompted a purchase a Rent option. That signaled a red flag to her right away. She escalated a ticket with photographs and info from my screen to the top tier advanced programing technical department and told me they received the ticket and are reviewing it now. They got back to her and said they would have information within 30 minutes. I either get the channels within 30 minutes or I am to call back and they will advance from there. Seems like maybe my persistence is paying off. I will keep you informed. Maybe we can all have a resolution to this shortly.

RJ T.
From Illinois
Update as of 6:40 P.M. CDT June 10, 2026...

Noting went through on my screen. However take a look at this


They have the page back up but it shows I need to purchase. On phone on hold waiting to connect to get this thing activated.

Will post shortly with update.

RJ T.
From Illinois
R
Update as of 6:40 P.M. CDT June 10, 2026...

Noting went through on my screen. However take a look at this


They have the page back up but it shows I need to purchase. On phone on hold waiting to connect to get this thing activated.

Will post shortly with update.

RJ T.
From Ill

Update as of 6:40 P.M. CDT June 10, 2026...

Noting went through on my screen. However take a look at this


They have the page back up but it shows I need to purchase. On phone on hold waiting to connect to get this thing activated.

Will post shortly with update.

RJ T.
From Illinois
Final Update... As of 8:08 P.M. CDT June 10, 2026.

I now have MLB Extra Innings back! Look at the photo! (I did not include full image of the game due to copyright)

Let me just say it was rough! Very rough! And lets just say Charlie Ergen should be ashamed of his customer service team and how they handled this whole issue.

After multiple calls after my last post only to get the run around with answers like there are no refunds on MLB Extra Innings once the season starts, to they are working on it, to accessing my screen and sending multi hits to the box.

All I asked was one simple question remove the MLB Extra Innings which they confirmed I had and reauthorize free of charge. I was given a 1,000 reasons why this couldn't be done.

Well..........

I paid for it myself.... $120.00 current rate and it works!

I called back in to let them know what I done and what I thought of the customer service and told them I needed refunded. I was told they didn't do refunds....

Well again I called back and got someone who refunded the original payment of $150.00 back to my account. A $30 discount for all the hard trouble I went though.

It is now up to you all out there that have MLB Extra Innings to try to get them to do this but I am afraid you are going to have to take your own action and purchase again and beg for a refund or be out the $150.00 originally paid.

Persistence pays off. I don't give up very easily.

You can all go here below to make the purchase if you have any trouble.


I hope it all works well for you! And best of luck to everyone who has it!

I will still be around on this forum. You all sound like a fine group of people! I hope I can contribute more.

Take care!

RJ T.
From Illinois