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GreeneDish
GreeneDish
Last reply · posted in DISH Network Support Forum

Call for tech or do it myself?

My cables from the dish to the house are being pushed out of the ground by roots and are in danger of being cut by my mower. There are two spots with about a foot of wire exposed in each place. Should I try burying them myself and run the risk of cutting then (hard packed dirt and lots of roots) or should I call for a tech visit. Is this even something covered by the "protection" plan?
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JSheridan
JSheridan
GreeneDish said:
My cables from the dish to the house are being pushed out of the ground by roots and are in danger of being cut by my mower. There are two spots with about a foot of wire exposed in each place. Should I try burying them myself and run the risk of cutting then (hard packed dirt and lots of roots) or should I call for a tech visit. Is this even something covered by the "protection" plan?
Click to expand...

I don't think DISH techs are responsible for your landscaping. At least not yet. :)
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Tampa8
Tampa8
Go over it with a lawn mower, then call DISH because you have no signal, tech will come out and voi-la - fixed. :biggrin
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Hall
Hall
Tampa8 said:
Go over it with a lawn mower, then call DISH because you have no signal, tech will come out and voi-la - fixed. :biggrin
Click to expand...
...and a $95 service call charge. Actually, Dish should charge even if it's not cut by a lawn mower as it's not a mistake or poor installation work by the original installer. Not sure if the protection plan would apply here or not. This is somewhat like a dish pointing issue that after "x" years, tree growth now causes reception issues. How does Dish charge, or not charge, for those ?
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dishcomm
dishcomm
JSheridan said:
I don't think DISH techs are responsible for your landscaping. At least not yet. :)
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Oh contrare. If the OP makes an appointment for a service call, Dish install rules will mandate that the tech run new cable from the Antenna to the D-Mark...Reason is the install is non spec. Soon after the call is completed, a QAS Nazi will be out to inspect. If the tech does not replace the cable with direct bury cable( orange) and put a sweep at the base of the pole, its a fail. And the tech will get dinged.
Instant Trouble Call.
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dishcomm
dishcomm
Hall said:
...and a $95 service call charge. Actually, Dish should charge even if it's not cut by a lawn mower as it's not a mistake or poor installation work by the original installer. Not sure if the protection plan would apply here or not. This is somewhat like a dish pointing issue that after "x" years, tree growth now causes reception issues. How does Dish charge, or not charge, for those ?
Click to expand...
If the customer balks at paying, the Dish CSR will cave and the charge will be waived.
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GreeneDish
GreeneDish
The good news is that using the hammer suggestion and my trusty JigSaw, I was able to get the cable back underground with no issues. As a FYI, I complained to Dish after the original install as the installer never put the cable more than an inch below ground and even less where he went over the roots. I knew at the time it would not last but Dish said that buried was buried and they did not regulate the depth. Oh well, it is well buried now.
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Hall
Hall
How would the tech have dealt with those same roots ?
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Claude Greiner
Claude Greiner
GreeneDish said:
The good news is that using the hammer suggestion and my trusty JigSaw, I was able to get the cable back underground with no issues. As a FYI, I complained to Dish after the original install as the installer never put the cable more than an inch below ground and even less where he went over the roots. I knew at the time it would not last but Dish said that buried was buried and they did not regulate the depth. Oh well, it is well buried now.
Click to expand...

When my girlfriend had her Dish installed the tech just ran the wires across the grass saying someone would come back later to do it.

Nobody ever did it, and over the years the cables buried themselves as the grass grew over them.

I was waiting for the lawn mower to cut the wires and was going to pay dish the $15 tech fee to come out and replace the wires because she had the protection plan, but that never happened.
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M
mheisen
Last reply · posted in DISH Network Support Forum

Hopper 3 with Hopper plus internet connection problems

Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
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Almighty1
Almighty1
mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Click to expand...
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
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mheisen
Almighty1 said:
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
Click to expand...
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
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Almighty1
Almighty1
mheisen said:
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
Click to expand...
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
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slow_poke_pete
Almighty1 said:
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
Click to expand...
Might be worth just to ditch the hopper plus. No issues here on h713
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S
slow_poke_pete
mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Click to expand...
Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Meta Muse Privacy Flaw Exposed Sensitive Shared Links #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/nKMpQ3UNenY


Direct YouTube Link - Meta Muse Privacy Flaw Exposed Sensitive Shared Links #shorts
TWIT's Website
TWIT Live Feed
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

AI Is Turning Wannabe Hackers Into Cybercriminals #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/I_zmwUPcv50


Direct YouTube Link - AI Is Turning Wannabe Hackers Into Cybercriminals #shorts
TWIT's Website
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

AI in the NYTimes Cooking App

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/watch?v=mGXuqH0DqDs


Direct YouTube Link - AI in the NYTimes Cooking App
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Responses to PHP Flash Alert

Time for another AWESOME video from the TWIT Network!


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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Apple's Jump Into the Touchscreen Laptop Market

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Lon.TV
· posted in Lon.TV

Pre-CES Tech Dispatch! 14 Gadgets in 11 Minutes !

Time for another AWESOME video from Lon Seidman of LON.TV!


View: https://www.youtube.com/watch?v=pYnl79ronhs


Direct YouTube Link - Pre-CES Tech Dispatch! 14 Gadgets in 11 Minutes !
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Scott Greczkowski
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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long_time_Dish
Take It Easy - The Eagles
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sdfntx
Take It as It Comes - Steve Winwood
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long_time_Dish
Take The Money and Run - Steve Miller Band
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EatMyVolts
Run Joe -- Louis Jordan and his Tympany Five
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long_time_Dish
The Long Run - The Eagles
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Gary Toma
Gary Toma
Staff member Pub Member / Supporter Cutting Edge
Last reply · posted in DIRECTV Technical Resources Forum

DIRECTV Transponder Map ~ Data 10/28/2026

The TPN Map Excel Presents all DIRECTV Channels:
​
National (50-States or wide/NAT+PR beams)
Local (Local-Into-Local or narrow/Spot beams)
​
Additional tabs provide:​
OTA the (Over-The-Air) Database
VOD (Video On_Demand) Records
Offline Records
Engr Records
Net Decoder a graphic presentation of all satellites and transponders
​
Domestic Satellites
@99W...... D11, D14
@101W.... D16
@103W.... D12, D15
@110W.... D5
@119W.... D8​

Understanding the TPN Map

Making Sense of the TPN Map Display Conventions
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doctor J
Weekly Analysis for 10/28/2026:
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K
KyL416
ElectionHQ mixes testing with BBC News, CNBC, CNN, FBN, FNC, MSNOW, NewsMax and NewsNation

Some more reshuffles

Updating the TMSIDs for KSBI and KQCW to use the cable feeds with Thunder games instead of the OTA feeds

An additional commercial PPV channel is now on 9530
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coolman302003
coolman302003
Monday 11/2 is a full slate for NBA League Pass as all 30 teams are playing and 14 out of 15 total games are on NBALP. Only one national TV game on Peacock/NBCSN (Thunder @ Cavs).

DirecTV is even having to use several MLB EI channels (from 745-748) and a NHL CI (770) channel to fit all of them in the guide close together. 5 games at 7:30 ET, 3 games at 8 ET, 2 games at 8:30 ET, 1 game at 9 ET, 3 games at 10 ET. Luckily NHL CI is light on Monday (3 games on CI).

DirecTV is providing both broadcast feeds for all League Pass games except Hornets, Magic, Bucks & Raptors that night. These are all teams that have local broadcasts via a OTA channel which is on spotbeams and have streaming deals (DTC) that are not exclusive DAZN teams which DirecTV just signed a deal with (à la Spurs, Grizzlies, Cavs, Pacers & T'Wolves). Its also very common that we don't get Raptors broadcast very often from TSN or Sportsnet Ontario on League Pass.

11/2/26 (MON) EASTERN7:00 PM7:30 PM8:00 PM8:30 PM9:00 PM10:00 PM
Peacock/NBCSNThunder @ Cavaliers
NBA League PassNonePistons (745) @ HornetsKings (755) @ Mavericks (756)Celtics (760) @ Rockets (761)Trail Blazers (764) @ Nuggets (765)Suns (769) @ Warriors (770)
Hawks (746) @ Pacers (747)Pelicans (757) @ Grizzlies (758)Jazz (762) @ Spurs (763)Raptors @ Clippers (766)
Nets (748) @ Knicks (751)Bucks @ T'Wolves (759)Heat (767) @ Lakers (768)
Wizards (752) @ Magic
Bulls (753) @ 76ers (754)
*No Hornets, Magic local broadcasts*No Bucks local broadcast*No Raptors local broadcast
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KyL416
Only the Knicks, Nets, Wizards, Bulls, Celtics, Rockets, Lakers, Warriors, Avalanche, Sharks and Bruins feeds will be using remaps of 24/7 RSNs that night. The rest will be relying on the part time feeds, including the Nuggets, Blackhawks and Kings who will be on their alt/overflow channels, and MSG Western NY will be live on channel 635-1 to carry Buffalo area ads during the Knicks game.

The NHL Network alternate will be live on channel 215-1 with Red Wings @ Panthers for those blacked out of Golden Knights @ Bruins on the main feed.

The Thunder @ Cavaliers game will be on one of Peacock Game Pass channels that night for commercial customers, they'll also have the back to back U-Conn Women's and Men's Basketball. One of the part time feeds will also be in use for WWE Raw via Joe Hand promotions.
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dtv757
dtv757
I could be wrong but the only RSN we dont have is NBC SN Philadelphia .
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Neutron
Neutron
Supporting Founder
Last reply · posted in The Chit Chat Club

RIP Patrick Stewart

Patrick Stewart died yesterday, October 28th at the age of 86. We lost yet another great actor. :(

www.hollywoodreporter.com

Patrick Stewart, ‘Star Trek’ Captain and ‘X-Men’ Superhero, Dies at 86

He’s forever known for playing Jean-Luc Picard and Charles Xavier, whom he “admired for their morality, for their kindness, for their sensitivity, for their compassion.”
www.hollywoodreporter.com www.hollywoodreporter.com
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long_time_Dish
long_time_Dish
Rest in peace. Wow, so many good roles, but Jean Luc Picard will always be my favorite...
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meStevo
M
Mr Tony
R.I.P.
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mc6809e
mc6809e
Rest In Peace
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sdfntx
sdfntx
R.I.P., Jean-Luc.
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