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dangerousdave
Last reply · posted in DISH Network Support Forum
The guy that I rent a room from in his home desires to change his original Hopper to a Hopper 3. We currently have 3 original Hoppers. One Hopper is the one that I bought and the other two are leased. The DISH phone tech told him that there is some type of conflict with the original Hoppers if the home owner decides to go to the Hopper 3. He didn't understand what was being told to him and wants me to investigate this.

So, does anybody know the conflicting issues? I have heard that the Hopper 3 records up to 16 shows at once but what else might I give up or gain if I was to buy one also? I'm kind of a technical person so give me what you can. Apparently DISH won't allow more than 2 Hoppers to be leased at a time unless something has changed in the past few years.

Thanks,
Dave
24 Replies · 3508 views
D
Well, upon first release of the H3, some people did get TWO H3's on one account, but it required (and still does) each H3 to have its own reflector, and even more complicated, if one needs to also see a 4th satellite, then that 4th position also needs its own reflector--for EACH H3. So, that would be 1 reflector for each of the two H3's + 1 reflector for the 4th sat for 1st H3 + 1 reflector for 4th sat for 2nd H3. That is a total of TWO reflectors for both H3's if you wanted only Core services or a total of FOUR reflectors for both H3's to also receive the 4th sat (most commonly 118).

Then several weeks later, DIRT and Dish ceased providing any installs for more than ONE H3. All those extra reflectors--even just ONE additional--is costly to Dish multiplied by all those many installs--reflectors plus LNBF's and any other support equipment, or put another way, the cost of TWO installs for only ONE subscriber, and adding more points of failure that could also cost on tech visits and fixes. As of nearly a year or so, Dish will ONLY allow the install of a second H3 on the condition that the customer agrees to have a seperate account for each H3, and those are the only known instances of multiple H3's that have been installed since Dish stopped allowing multiple H3's on one account. And for even worse matters, even if a customer who subscribe to Internationals who need to look at the 4th sat at 118 and only wants ONE H3, Dish is still saying, "NO!" to these customers because it would still require an addtional reflector to look at 118.

A new switch (DPH42) is is just recently being used in use PR (as reported by posters) and that switch will allow for economical multiple H3 installs and access to a 4th sat using only ONE reflector AND using existing DPP LNBF's that are already part of many multi-satellite installs. So for many upgrades to H3 (from Hopper, for example) it may only require a change-out of switches and Nodes and never even having to touch the mounted reflector and its LNBF's. We are presuming that once this switch is available, Dish allows multiple H3 and 4th sat installs. Until the DPH42 is available here in the USA, Dish is NOT allowing any multiple H3 installs nor any H3 installs that require looking at a 4th sat like 118 for Internationals, unless each H3 as its own account.

There are a number of posts from users who have been DENIED installs because they want eihter TWO H3's or need to look at a 4th sat. They have been given phony reasons like "low beam" for denail, only to find in a few instances that the "low beam" problem dissapears once they agree to having each H3 on seperate accounts. Some have gone to the competition after being denied. It is purely a business decision by Dish not to accomodate mulitple H3 installs or H3's that require looking at a 4th sat because any additonal refelector does cost Dish too much money for Cheap Charlie's budget.

There is even a post of one guy who only wanted ONE H3, but told he has "low beam" which prevents use of the H3. But his neighbor two doors down has an H3 intalled in his home; why is he not affected by "low beam?" he wanted to know. It was because the poor fellow requesting an upgrade to H3 was being denied was because in Dish's database it has him looking 118, a 4th satellite. After some haggling, phone calls, and back and forth, it turned out after some confirmation that he is NOT looking at 118 after all, then all of sudden the "low beam" problem that prevents the H3 from working magically went away and he was APPROVED to have an H3 installed at his home, just like his neighbor a few doors down has. Plenty more ODD posts of kookie reasons for denial that deny it has to do with the cost of multiple reflectors. Well, there was ONE post where a CSR did confirm to the poster that it was related to the cost of the additional reflector(s). A lot of people denied have felt very frustrated.

Years ago, Dish even got in troulbe with the FCC after some months later it suddenly REFUSED requests for the 2nd reflector to see other, smaller LiL channels subscribers were entitled to access as per Federal law, with some CSR's even citing the cost (oops! They weren't supposed to tell the customers that:)). Clearly Charlie wanted to end the additional costs for as long as possible until, of course, finally, after complaints (and competitors notifying them, as well) the FCC officially orderd Dish to CEASE its refusal to accomodate subscriber's requesting a 2nd reflector to see their additional LIL's as per law. In this matter of multiple H3's, no such requirement by law, so we wait upon the DPH42 for households who want or even need more than one H3 and still watch Internationals at 118.
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Hall
Then several weeks later, DIRT and Dish ceased providing any installs for more than ONE H3
More than (1) H3 receiver installs went on for much longer than "several weeks". We just got a Hopper 3 a few months ago and my installer came from a job he started the day before that he wasn't able to finish - it was for (2) Hopper 3s.

The DPH42 switch was going to be available by the end of 2016 and now here we are in March 2017 and still not out yet.
You've been around this site and with Dish long enough to know that any announced date isn't worth anything.... Name one thing they've released when they said they would. Some things they announce never see the light of day, in fact.... Not saying this device will disappear, but it's out when it's out, not when Dish gives a date that it will be.
dangerousdave
Thank you very much to all of the VERY informative replies to my dilemma of a possible original Hopper conflict with a Hopper 3.

My decision was just rendered "unnecessary" a few days ago. When I was at work, the home owner had a Hopper 3 installed and my Hopper that I own, disconnected.
I had no idea this was taking place but of course I'm not the homeowner so I have no say.
I lost hundreds of hours of programming / movies on my Hopper and attached 1tb external hard drive so that's disappointing.

So far, I dislike the Hopper 3 and especially the associated remote as it appears that I'm losing functions which I will post a new thread about.
I assume there's not a market for original Hoppers and I would have to find a way to remove all of my recorded programming from the hard drive.

Thanks,
Dave
Hall
the associated remote as it appears that I'm losing functions
Use your remote from the Hopper 1.

You can transfer the recordings from the H1 to an external HDD, then attach that HDD to the H3 (or copy the files to it).
dangerousdave
Use your remote from the Hopper 1.
My H1 remote does not work for any button functions on my H3 device, only TV power & volume ;-)
DWS44
My H1 remote does not work for any button functions on my H3 device, only TV power & volume ;-)

Did you go through the procedure to pair the old remote to the H3?

That said, if you are going to attempt to continue to use your H1 to watch recordings, you'll need to keep the old remote paired to the old H1 until you are finished using it.
dangerousdave
Did you go through the procedure to pair the old remote to the H3?.
No, The only procedure to pair it with the H3 that I can find requires me to press "System Info" button. Unfortunately I have no access to that receiver in the landlords part of the home.
Bobby
Your H3 device is a Joey which should be located in your space, you don't need to access the H3 itself. To pair the H1 remote to your new Joey, after you turn on both the TV and Joey with whatever remote you are : Press Menu Twice. This will bring you to the Diagnostic screen. Next Press Sat on the H1 remote. You should hear a couple of beeps and then you will see the H1 remote pair on the right side of the screen.
dangerousdave
Your H3 device is a Joey which should be located in your space, you don't need to access the H3 itself. To pair the H1 remote to your new Joey, after you turn on both the TV and Joey with whatever remote you are : Press Menu Twice. This will bring you to the Diagnostic screen. Next Press Sat on the H1 remote. You should hear a couple of beeps and then you will see the H1 remote pair on the right side of the screen.
OMG, I'm so HAPPY. I can now use my H1 40.0 remote on my H3 Joey. I simply despise the new H3 52.0 remote. Since I was not home when the system was installed earlier this week, I did not even see the Joey until just now as it was hidden behind my stereo stand. As it turns out I pressed the System Info button on the Joey and pressed the Sat button as you mentioned which prompted two beeps and my old remote was working. Thanks so much Bobby, Hall and DWS44.
Dave
Bobby
You're welcome!
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D
More than (1) H3 receiver installs went on for much longer than "several weeks". We just got a Hopper 3 a few months ago and my installer came from a job he started the day before that he wasn't able to finish - it was for (2) Hopper 3s.

Each H3 on a seperate account. The only way any recent (like for a year) posters on this site have been able to get a TWO H3 installs. Sorry you didn't read those threads, but do a search, if you like.
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
Was raining yesterday so I went to Sams up in Dothan to stock up on some things. Haven't been there in quite a while. I was amazed at how large most of the TVs were. When I walked in they had a 100 in Vizio (I think it was Vizio) that was marked down to something like $1,200. The first rows of TVs were all in the 80 in + sizes. The next couple of rows had the "smaller" models....those 75 and under. I was amazed at how small the 75s looked when lined up with the larger screens.
6 Replies · 68 views
Foxbat
I'm at a limit for TV sizes at this time. My Father-in-Law crafted a custom entertainment center for our family room and we were restricted from going too big based on the side cabinets and central bridge fitting in the width of the room. It turns out to be where a 55" screen with bezels fits but no 65" bezel-less screen can fit. I think there was a brief period where 58" screens where a thing, but no more.

So, no huge screens for the Foxbat's…
TRG
TRG
I'm at a limit for TV sizes at this time. My Father-in-Law crafted a custom entertainment center for our family room and we were restricted from going too big based on the side cabinets and central bridge fitting in the width of the room. It turns out to be where a 55" screen with bezels fits but no 65" bezel-less screen can fit. I think there was a brief period where 58" screens where a thing, but no more.

So, no huge screens for the Foxbat's…

55" is plenty big.
dishstaller
55" is plenty big.
And to think....I was SO proud of myself when I bought a 27 in TV in the late 80s. Everyone just had a 25 in so I was really in high cotton.
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Jimbo
And to think....I was SO proud of myself when I bought a 27 in TV in the late 80s. Everyone just had a 25 in so I was really in high cotton.
I remember buying my 1st Sony .... a whopping Big 27" CRT XBR .... $1200. :)
Bobby
I bought my 50" Mitsubishi rear projection in 1981!
osu1991
Pub Member / Supporter
Last reply · posted in TV Shows

View: https://youtu.be/nK0HytQwrw8


Coming December 20, 2023
7 Replies · 967 views
Foxbat
Still enjoying the show.
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osu1991
Ive got to find time to get back to it. Watched the first episode and been too busy to squeeze it into out watch schedule.
Foxbat
The latest trailer for Season 3 starting November 20th just came out:
​
Ramy
Supporting Founder
Last reply · posted in The Sports Section
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
184 Replies · 3200 views
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Y
Parity is growing in College Football. Making it even harder to tell who is better than each other.
rvvaquero
Parity is growing in College Football. Making it even harder to tell who is better than each other.
I agree to a point. The transfer policy is creating parity, but only for the top 20-25 teams. The other 110+ teams in the FBS are just breeding grounds for the bigger schools which have more money and more recruiting appeal.

If a smaller school recruits, trains, and matures a quality player, they can't keep them past their sophomore year because the bigger schools snatch them up. Example: LSU didn't cultivate Sam Leavitt, they just harvested him from other schools. LSU is a top contender, in large part because of Leavitt. Michigan State and Arizona State.................are not. If either of those schools had been able to retain his services, who knows where they would be now.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68710 Replies · 2683172 views
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sdfntx
Looking for the Next Best Thing - Warren Zevon
long_time_Dish
Werewolves Of London - Warren Zevon
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gms49ers
The Fountain of Lamneth - Rush
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long_time_Dish
Fountain Of Sorrow - James Browne
gms49ers
Funk #49 - James Gang
osu1991
Pub Member / Supporter
Last reply · posted in The Chit Chat Club
:mad::mad::mad::mad:

Pissed off at the crappy healthcare costs

My health Insurance renewal for 2027 just came in. Going from $827 a month to $1,187 a month. Deductible going up a $1k to $9,350. Max out of pocket also going up $1k to $11,000. Doctor co-pay of $40. Urgent Care co-pay $50. ER 50% coinsurance after deductible. That's all in network. Out of network is double, should it be needed.

Have to think about this. I'm really tempted to just go without now. I only go to the doctor once or twice a year. I pay out of pocket for Tirzepitide and can do without the Rosuvastatin (crestor) now. Really tired of spending over $10k a year and getting nothing out of it.

After years with Blue Cross I switched last year to Ambetter as my Blue Cross premium was going from $1200 to $1800 for a Silver plan and the Bronze plan was still going to be $1300 at BCBS. Ambetter was $827 for the same coverage with a Bronze plan. Didn't think it would jump this much so soon.

I'm guessing a Silver plan is probably over $2,000 a month for 2027.
45 Replies · 627 views
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osu1991
Such a scam. Healthcare.gov shows me cheaper individual plans available for 2027 from ambetter that ambetter doesn't show on their website. Looked it up. I've spent $68,000 in premiums the last 5 years and got nothing out of it except a few doctors visits and labs. 😡
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dishstaller
I've spent $68,000 in premiums the last 5 years
That's why I cancelled ours and just started saving the money. We're about to do the same thing with our home insurance.....not cancel it outright but do away with the portion which covers wind damage. We're paying over $5k right now and that is AFTER I dumbed things down...and it keeps going up. Got a couple trees I want to have taken down first before I do that however. After we do that, it will knock about $3k off our annual premium.
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b4pjoe
My wife and I use the same Medicare Advantage plan from United Healthcare. (Yes I have heard the horror stories about Medicare Advantage plans but we have used it for the last 5 years). We are both pretty healthy so it works for us. It costs $0.00 per month for both of us and it pays part of our Medicare part B premium. Next year it will be paying $170 per month of the $220 monthly part B premium for both of us. We also each get $90 per quarter to use on OTC products. $0.00 copay for Dr. visits and $55 copay for specialists. Includes dental and hearing coverage. Never have had an issue with it although I don't really use mine other than for the dental, Part B payments and the OTC benefit as I am a veteran and use the VA for all of my medical needs. I just had a kidney that had a cancer mass removed last month and they allowed me to use a non VA surgeon at a non VA hospital through the VA Community Care program. For all of the doctors visits, exams, tests, surgery, hospital stay, meds etc…was around $60,000 and the the VA paid for it entirely. I did have to pay $16 for the Oxycodone pain pills when I left the hospital that I got from my local CVS instead of waiting for a week for the VA to ship them to me from the VA pharmacy.
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dishstaller
$0.00 copay for Dr. visits
And THAT is one of the big issues causing a lot of the problems. If the minimum copay for Dr. visits was at least $100 then a LOT of folks would opt out of those visits. If it cost the individual nothing then why should they care. All of my older family members are constantly going to doctor visits.....to them it is an adventure.....an outing that allows them a reason to go out to eat at a restaurant. IF they had to pay one cent out of their own pockets a lot of that crap would stop asap.

Sorry...rant off.
meStevo
And THAT is one of the big issues causing a lot of the problems. If the minimum copay for Dr. visits was at least $100 then a LOT of folks would opt out of those visits. If it cost the individual nothing then why should they care. All of my older family members are constantly going to doctor visits.....to them it is an adventure.....an outing that allows them a reason to go out to eat at a restaurant. IF they had to pay one cent out of their own pockets a lot of that crap would stop asap.

Sorry...rant off.

You're not wrong that some people treat free visits like a social outing. But it has to be a balance. Put a $100 barrier on a doctor visit and people don't just skip the pointless ones, they skip the important ones too. Then the stuff that would've been a cheap catch at a checkup shows up later in the ER, sicker and way more expensive. The shift we need is from sick care to actual healthcare.
dishstaller
But it has to be a balance.
Unfortunately, humans tend to suck at finding a balance in just about anything.

They go to the Doctor for everything.
I see a LOT of that. And yes...they DO go to the doctor for EVERYTHING.

I was sick a couple months ago, either light flu or cold. First thing my Mom asked me when I told her was "You need to go to the doctor". I said WHY......I know what to do....it'll last a few days and I'll be fine.

The biggest problem with paying nothing out of pocket is that people quickly don't want to pay a penny for anything. Had an older customer in the store the other day. He mentioned that he had just come from CVS and I guess he wanted to rant. He said he went to pick up his prescription and "they changed my plan and wanted $4, they used to be free...I told them to stick them somewhere and walked out". BTW, he was in the store buying a new remote. So he HAD money for a remote but not $4 for this medicine that somebody somewhere thought he needed.
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Jimbo
Unfortunately, humans tend to suck at finding a balance in just about anything.


I see a LOT of that. And yes...they DO go to the doctor for EVERYTHING.

I was sick a couple months ago, either light flu or cold. First thing my Mom asked me when I told her was "You need to go to the doctor". I said WHY......I know what to do....it'll last a few days and I'll be fine.

The biggest problem with paying nothing out of pocket is that people quickly don't want to pay a penny for anything. Had an older customer in the store the other day. He mentioned that he had just come from CVS and I guess he wanted to rant. He said he went to pick up his prescription and "they changed my plan and wanted $4, they used to be free...I told them to stick them somewhere and walked out". BTW, he was in the store buying a new remote. So he HAD money for a remote but not $4 for this medicine that somebody somewhere thought he needed.
My prescription before Medicare took over was $30 for 90 days, Medicare took over, now it was $375 last January and $150ish after that 90 days worth.
harshness
not cancel it outright but do away with the portion which covers wind damage.
Other than fire, what other kinds of damage do you guys get down there?
harshness
My prescription before Medicare took over was $30 for 90 days, Medicare took over, now it was $375 last January and $150ish after that 90 days worth.
My Ozempic went from almost $400 every four weeks to $11 with a $0 Part D plan. That plan will be $5.63/month in 2027.

Make sure you've shopped around this open enrollment season.
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dishstaller
Other than fire, what other kinds of damage do you guys get down there?
Not much else. Fire is the only thing I really worry about. I honestly didn't know I could remove wind coverage until someone told that they had....dropped their annual rate from $6,500 to $1,800. I'm currently paying $5,160.
navychop
So he HAD money for a remote but not $4 for this medicine that somebody somewhere thought he needed.

Sounds like a self correcting situation.
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Jimbo
Not much else. Fire is the only thing I really worry about. I honestly didn't know I could remove wind coverage until someone told that they had....dropped their annual rate from $6,500 to $1,800. I'm currently paying $5,160.
Does the Wind portion cover Hurricanes ?
TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
0 Replies · 6 views
Bobby
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum
This is a thread that will keep you apprised of 4K events that will be showing on Dish channel 540. Keep looking here for information.

As of today, 9-27-17, there are no scheduled events posted for the next 2 weeks. That is subject to change on a daily basis.
770 Replies · 168543 views
Bobby
MLB, Brewers at Rays, Monday 10-26, 5PM PDT, Channel 148-01.
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Bobby
MLB, Brewers at Rays, Tuesday 10-27, 5PM PDT, Channel 148-01.
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Bobby
CFB, Florida vs Georgia, Saturday 10-31, 12:30PM PDT, Channel 148-03.
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Bobby
CFB, Wisconsin at Iowa, Saturday 10-31, 9AM PDT, Channel 148-01.
CFB, Arizona St at BYU, Saturday 10-31, 12:30PM PDT, Channel 148-01.
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Bobby
CFB, Alabama at LSU, Saturday 11-7, 12:30PM PST, Channel 148-03.
WildBill
Last reply · posted in DISH Network Support Forum
I've been having intermittent problems with Amazon Prime video programs loading using the H3 guide listing. I can get to the program I want to watch, but when I try to view it, it starts to load and then stalls. Eventually, a screen pops up saying "something went wrong, try again later". I've tried rebooting the hopper without success. Sometimes switching the HDMI input on my LG TV works, but not always. I don't have this problem on my phone or computer, so it is not a network or router issue.

I did a quick google search and found that this is a common problem associated with overloading or corruption of the data cache in the Amazon app and the solution is to clear the cache. Easy to do on a computer or phone, but I don't know how to do this on the H3. If anyone a solution or suggestion, I'd appreciate some help. Thanks.
1 Replies · 44 views
R
I gave up trying to watch Prime through my H3 a long time ago.
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M
Last reply · posted in DISH Network Support Forum
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
10 Replies · 530 views
Almighty1
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
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M
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
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Almighty1
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
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S
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
Might be worth just to ditch the hopper plus. No issues here on h713
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S
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!
Almighty1
Might be worth just to ditch the hopper plus. No issues here on h713
I have a Hopper Plus and no issues either. charlesrshell has both a Hopper 3 with Hopper Plus and one without, he doesn't have the same issue. Before blaming it on the Hopper Plus, he should see if the problem still exists without the Hopper Plus connected as it could be the Internet connection itself or some setting in the router itself. There is someone in another thread who has EHD issues on the Hopper 3 only setup but does not have the EHD issues on the Hopper 3 with Hopper Plus and he has already tried swapping the EHD and it did not make a difference so like the saying, YMMV.
Almighty1
Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!
The Roku costs $$$, Hopper Plus is free. That may not be the only costs as it depends if the TV in question still has available HDMI ports and if not, it will require a HDMI switch and HDMI cable which adds more to the cost.

I have a LG 3D OLED Smart TV and I still need either of them because it does not have Android TV built in. Add a Hopper Plus and see if you actually have issues or not as until you actually tried it, it means nothing.
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jsmit86
If the OP has a router and a managed switch, that could be the problem.
I have a Hopper 3 and 5 Joey 4s. I recently updated my Router, Switch and access points with Ubiquiti UniFi gear. I had an issue where the switch interpreted the communication between the hopper internet connection and one of the Joeys as a data loop. I had to change some settings in the switch to re-enable that port. Your router could possibly be doing the same thing blocking the connection.

If your router has a malware connection setting, try disabling it temporarily, and see if the internet comes back. Contact your ISP and see if there is a block happening at the router or switch level, or via the ISP's threat protection.
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Almighty1
If the OP has a router and a managed switch, that could be the problem.
I have a Hopper 3 and 5 Joey 4s. I recently updated my Router, Switch and access points with Ubiquiti UniFi gear. I had an issue where the switch interpreted the communication between the hopper internet connection and one of the Joeys as a data loop. I had to change some settings in the switch to re-enable that port. Your router could possibly be doing the same thing blocking the connection.

If your router has a malware connection setting, try disabling it temporarily, and see if the internet comes back. Contact your ISP and see if there is a block happening at the router or switch level, or via the ISP's threat protection.
Can you share what settings you had to change?

Required Inbound & Outbound Network Ports
The standard ports designated for DISH Hopper configurations include:
    • TCP Port 80 – HTTP communication
    • TCP Port 443 – HTTPS secure communication
    • TCP Port 5678 – Neighbor Discovery / Device Sync
    • UDP Port 80 – Alternative streaming/network data
    • UDP Port 443 – Alternative secure media streams
    • UDP Port 5678 – Remote pairing and network discovery
Critical Network & Security Considerations
    • UPnP (Universal Plug and Play): Enabling UPnP on your router is the easiest way to allow the Hopper to automatically handle its own port maps.
    Internal Communication (MoCA & Local LAN): The Hopper Plus and Joeys communicate internally over your local home network using router's default internal traffic policies. Local firewall software or strict internal VLAN isolation can block the Hopper 3 from seeing the Hopper Plus or Joey extensions.

    The other thing is that these are streaming channels which was why I asked if they have worked correctly even without the Hopper Plus as checking the post history of the OP, it appears that the Hopper Plus was added around 1/2 a year ago and from looking at my own Internet settings portion, all the Hopper 3 does is really measure signal strenth for WiFi and probably just check ping times to show it is connected or not to the internet, it does not check the actual speed or latency. Since the OP has a Hopper Plus, OP can always install the Speedtest app for diagnostics and then take a photo of the results and post it here. Before 2017, I used tȯhave 6Mbps/768Kbps ADSL and even though the Hopper 1 and Hopper 3 also showed internet connectivity is okay, everytime my Ring Doorbell is uploading, it would knock the entire internet connection off-line as the upload pipe would be 100% filled by the Ring Door bell uploading the video because the ACKnowledgement packets would not have priority being sent back in time which was fixed with QoS traffic shaping but that still does not mean streaming will work as it requires at least 25Mbps minimum or more if there are other devices on the same connection sharing the bandwidth.


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jsmit86
Can you share what settings you had to change?

Required Inbound & Outbound Network Ports
The standard ports designated for DISH Hopper configurations include:
    • TCP Port 80 – HTTP communication
    • TCP Port 443 – HTTPS secure communication
    • TCP Port 5678 – Neighbor Discovery / Device Sync
    • UDP Port 80 – Alternative streaming/network data
    • UDP Port 443 – Alternative secure media streams
    • UDP Port 5678 – Remote pairing and network discovery
Critical Network & Security Considerations
    • UPnP (Universal Plug and Play): Enabling UPnP on your router is the easiest way to allow the Hopper to automatically handle its own port maps.
    • Internal Communication (MoCA & Local LAN): The Hopper Plus and Joeys communicate internally over your local home network using router's default internal traffic policies. Local firewall software or strict internal VLAN isolation can block the Hopper 3 from seeing the Hopper Plus or Joey extensions.The other thing is that these are streaming channels which was why I asked if they have worked correctly even without the Hopper Plus as checking the post history of the OP, it appears that the Hopper Plus was added around 1/2 a year ago and from looking at my own Internet settings portion, all the Hopper 3 does is really measure signal strenth for WiFi and probably just check ping times to show it is connected or not to the internet, it does not check the actual speed or latency. Since the OP has a Hopper Plus, OP can always install the Speedtest app for diagnostics and then take a photo of the results and post it here. Before 2017, I used tȯhave 6Mbps/768Kbps ADSL and even though the Hopper 1 and Hopper 3 also showed internet connectivity is okay, everytime my Ring Doorbell is uploading, it would knock the entire internet connection off-line as the upload pipe would be 100% filled by the Ring Door bell uploading the video because the ACKnowledgement packets would not have priority being sent back in time which was fixed with QoS traffic shaping but that still does not mean streaming will work as it requires at least 25Mbps minimum or more if there are other devices on the same connection sharing the bandwidth.
This was for port settings for the switch, not the router.

Originally was recommended to use EDGE vs. Infrastructure, but had to change that back to Infrastructure.

Had to leave STP (Spanning tree protocol) ON, but disable BPDU guard, and also had to disable Non-STP loop protection.

The previous settings were flagging normal dish system packets as a data loop, and fully blocked that port on the UniFI Pro Max 16 POE switch.

These were specific to my managed switch, and may not apply to the OP's issue.
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Peter Parker
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum
No idea what improvements might be involved.
30 Replies · 1801 views
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rvvaquero
That's a lot of information to ingest. However, I don't have the Hopper Plus and my 54 remote is doing crazy things to the Hopper 3. Several times each evening when I press the skip forward button several times to advance through a commercial, it switches the receiver either onto live TV or into suspension. Other buttons will also cause this randomly, I haven't established any patterns I can describe. I use "recall" to go back to my recorded program in progress.

Needless to say, something in the newer Hopper 3 softwares has caused the remote functioning to ......................malfunction. Evidently, it applies to third party remotes as well as DISH's own remotes.
GRB1959
That's a lot of information to ingest. However, I don't have the Hopper Plus and my 54 remote is doing crazy things to the Hopper 3. Several times each evening when I press the skip forward button several times to advance through a commercial, it switches the receiver either onto live TV or into suspension. Other buttons will also cause this randomly, I haven't established any patterns I can describe. I use "recall" to go back to my recorded program in progress.

Needless to say, something in the newer Hopper 3 softwares has caused the remote functioning to ......................malfunction. Evidently, it applies to third party remotes as well as DISH's own remotes.

This is exactly the same issue I was having as I had the Hopper 3 and 54 remote without the Hopper Plus and the symptoms were virtually identical to yours.
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ERSanders
We have had a corolary problem in this and the prior s/w. Using several different 40.0 remotes (yeah, we're old), when one pauses a live or recorded show it becomes a crap shoot whether it will step foreward the 30" as requested, jump to the end, or restart the episode. Tried the famous 60" reboot to no avail and have decided to live with it vs. a receiver swap risk.
T
I think there's a change to the "skip forward 30 seconds". With CBS that does not have auto-skip, if you stack up a bunch of 30 second forwards it seems to stop when the kangaroo signaling the end of the commercial break appears.
long_time_Dish
Also posted this in the 3rd party remote thread.

My Hopper 3 updated itself to H713 last week and the IR issue is worse now. On H711, I could be on an SD channel for several hours and the IR side of my H3 would still be responsive without my having to tap the View button on my Pronto Pro every 15 minutes. Now, if I stay even on an SD channel without tapping the View button at least once an hour, it becomes unresponsive to my Pronto Pro without tapping the View button at least 5-20 times, just like on the HD and 4K channels. So, H713 actually made the issue worse. :(

brittanygarden
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