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Smartkid
Last reply · posted in DISH Network Support Forum

Upgrade Advice - 722k to Hopper

Hi everyone,

I've been a forum member for over 9 years and a DISH customer for more than 20 years. Every time I come here with a problem or question, you guys always help me get to the right answer!

I've been happy with my DISH service but recently purchased an additional TV and looked at my cable bill (on autopay) and realized that the monthly fees have gone up by almost $40 since I went off contract (which has been several years). I was going to contact customer loyalty to hit me up from some discounts and figure out how to most inexpensively get service on the new TV. I looked online to see what the latest customer offers are and realized that options have really changed since then. I'm thinking it is a good time for me to consider upgrading (if I can manage it for free as an existing customer).

Here's my current situation. I'm looking for some guidance from the rest of the group.

Current Service:
Dish America Silver $62.99 (grandfathered, had started off at $39.99)
Local Channels $12.00 (was not originally charged for those)
Hindi Mega Pack: $54.99
DVR: $7.00
Total Bill: $136.98
Equipment: VIP 722k Duo
1 HDTV and 1 SDTV (its actually an old HDTV without HDMI so the connected via coax)

My monthly bill says that I am eligible for an upgrade to the Hopper 2. I've read on this forum that Hopper 3 is what I need to ask for. I also gather than the "new" Hopper Duo are just re-purposed 722ks?

If I was a new customer on a 2yr contract, this is what I would end up with:
Americas Top 120: $59.99
Hindi Mega Pack: $44.99
Hopper 3: $10
2 Joeys: $10
Total Bill: $124.98
Equipment: Hopper 3, 2 Joeys
2 HDTVs and 1 SDTV (its actually an old HDTV). No 4K TVs at the moment

Without any new customer incentives (assuming I do not get any loyalty incentives), I would get:
Americas Top 120: $74.99
Hindi Mega Pack: $54.99
Hopper 3: $15
2 Joeys: $14
Total Bill: $158.98
In this scenario, my bill would go up by more than $20 (although I'd also be servicing a 3rd TV)

So my questions:
1. How do I avoid the third scenario, which I think would not be a good outcome?
2. Am I correct in trying to target the Hopper 3 over the Hopper Duo?
3. If I never watch the second TV (basement - with no HDMI) and the third TV (HDMI) at the same time, could I cut down the Joey costs by using a splitter to mirror the service or access DA through a Fire device?
4. What's my best opportunity to get a good deal? Chat? Call? Does DIRT help with this stuff?
5. I have recordings on an EHD - will I be able to access them on my future Hopper?
6. Are the wireless and wired Joey's both equally good?
7. Does the Voice Remote come with all Hoppers or is that something else I need to negotiate?

I've read this recent thread and sounds like I do not want to get stuck with an old Hopper 2:
Needs tips for new installation today

Thanks!
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Smartkid
So my installation is complete and so far I'm liking it. It took 2 hours for the H3 to download the software and connect to the Joeys.

A few points of feedback:
1. The OnDemand selection is rather limited. I was expected more. A neighbor has AlticeOne and they have access to much better OnDemand programming.
2. The user interface is alot better than the 722k that I had.
3. I am unable to access my EHD but am still trying to figure out why that is. The tech had plugged it in before he left and the screen said it would take 40 minutes but then the H3 just rebooted.
4. I was expected to see an enhancement in picture quality but its pretty much the same as my old 722k. If I watch Netflix via Chromecast it is much clearer than via DIsh. I was expecting the quality to be at par.
5. Signal has dropped twice over the past day already so I'm a little nervous about that. I checked the signal strength and its ranging 50-56. On the 722k, I was above 70 most of the time. I don't want to mess around with anything yet since it is so new but is there anything I can do to boost the strength?
6. Still getting accustomed to the DishAnywhere app but it seems laggy.
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Jim5506
Jim5506
Give the EHD 2 or 3 days before you try again, the Hopper has a lot of house keeping to do with each night's reboot and downloads.
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HipKat
HipKat
Smartkid said:
So my installation is complete and so far I'm liking it. It took 2 hours for the H3 to download the software and connect to the Joeys.

A few points of feedback:
1. The OnDemand selection is rather limited. I was expected more. A neighbor has AlticeOne and they have access to much better OnDemand programming.
2. The user interface is alot better than the 722k that I had.
3. I am unable to access my EHD but am still trying to figure out why that is. The tech had plugged it in before he left and the screen said it would take 40 minutes but then the H3 just rebooted.
4. I was expected to see an enhancement in picture quality but its pretty much the same as my old 722k. If I watch Netflix via Chromecast it is much clearer than via DIsh. I was expecting the quality to be at par.
5. Signal has dropped twice over the past day already so I'm a little nervous about that. I checked the signal strength and its ranging 50-56. On the 722k, I was above 70 most of the time. I don't want to mess around with anything yet since it is so new but is there anything I can do to boost the strength?
6. Still getting accustomed to the DishAnywhere app but it seems laggy.
Click to expand...
On Demand has over 14,000 titles but it takes a little time for it to populate, as for your signal, what arc are you on and which Sats/Transponders did you take readings from?
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Smartkid
You're right, I see the OnDemand catalog starting to fill up. Certainly more than I saw when I checked yesterday and it also mentions where shows are available on Netflix. I'll have to keep checking. Looks like my H3 is still getting up to date.

I'm not sure what Arc I am on. In NJ so I assume the Eastern Arc? In the 722k, I used to go to Point My Dish from the settings menu. In the H3, I went to the diagnostics app from the setttings menu and see Satellites 72, 61.5, and 118 connected. Signal strength was 59 today. I'm still playing around with the menus so not exactly sure if I need to do anything else. I also tried changing tuners, which temporary stops the signal and then it reconnects.

A few other things I noticed today:
- No Youtube on the Joeys - Why?
- Netflix has a sound delay on the Joeys. It's very slight but the actor's mouths move before the sound kicks in. It works fine on the H3.

I also forgot to mention that my H3 is refurbished. It came in plastic wrap and has clearly been dropped since it is dinged up. But seems to be working fine. The Joeys were brand new out of the box.
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boba
boba
Smartkid said:
You're right, I see the OnDemand catalog starting to fill up. Certainly more than I saw when I checked yesterday and it also mentions where shows are available on Netflix. I'll have to keep checking. Looks like my H3 is still getting up to date.

I'm not sure what Arc I am on. In NJ so I assume the Eastern Arc? In the 722k, I used to go to Point My Dish from the settings menu. In the H3, I went to the diagnostics app from the setttings menu and see Satellites 72, 61.5, and 118 connected. Signal strength was 59 today. I'm still playing around with the menus so not exactly sure if I need to do anything else. I also tried changing tuners, which temporary stops the signal and then it reconnects.

A few other things I noticed today:
- No Youtube on the Joeys - Why?
- Netflix has a sound delay on the Joeys. It's very slight but the actor's mouths move before the sound kicks in. It works fine on the H3.

I also forgot to mention that my H3 is refurbished. It came in plastic wrap and has clearly been dropped since it is dinged up. But seems to be working fine. The Joeys were brand new out of the box.
Click to expand...
DISH owns the HOPPER & Joey you are only leasing it from them so don't worry about NEW or refurbished.
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HipKat
HipKat
Smartkid said:
You're right, I see the OnDemand catalog starting to fill up. Certainly more than I saw when I checked yesterday and it also mentions where shows are available on Netflix. I'll have to keep checking. Looks like my H3 is still getting up to date.

I'm not sure what Arc I am on. In NJ so I assume the Eastern Arc? In the 722k, I used to go to Point My Dish from the settings menu. In the H3, I went to the diagnostics app from the setttings menu and see Satellites 72, 61.5, and 118 connected. Signal strength was 59 today. I'm still playing around with the menus so not exactly sure if I need to do anything else. I also tried changing tuners, which temporary stops the signal and then it reconnects.

A few other things I noticed today:
- No Youtube on the Joeys - Why?
- Netflix has a sound delay on the Joeys. It's very slight but the actor's mouths move before the sound kicks in. It works fine on the H3.

I also forgot to mention that my H3 is refurbished. It came in plastic wrap and has clearly been dropped since it is dinged up. But seems to be working fine. The Joeys were brand new out of the box.
Click to expand...
Netflix on the Joeys is a long standing software issue that I read is starting to show up on the Hoppers, too, as is YouTube and OnDemand, apparently. Once upon a time there was no Netflix on the Joeys, only on the Hoppers, so there's hope that someday, they may add YouTube to the Joeys, also.
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dishstaller
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club

$6.3 billion in crypto stolen by hackers

This should hit a lot of folks with a dose of reality. I can only imagine how much more common this will get as AI progresses.

I read several stories on this and most are clear as mud. They say a lot of the stolen bitcoin has been "locked out" and that everyone will be made financially whole. I guess time will tell if either of these statements are actually true.

www.cnbc.com

Hackers steal $6.3 billion from Binance in biggest-ever cryptocurrency theft

The company later added it began recovering assets impacted by the breach after pledging to cover losses using its Secure Asset Fund for Users.
www.cnbc.com www.cnbc.com
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harshness
harshness
dishstaller said:
They say a lot of the stolen bitcoin has been "locked out" and that everyone will be made financially whole.
Click to expand...
The "Secure Asset Fund" had about $1 billion in reserves... in Bitcoin.

The fund started in 2018, so it may take a while to make investors whole, much less replenish the fund.
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Scott Greczkowski
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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EatMyVolts
EatMyVolts
Run Joe -- Louis Jordan and his Tympany Five
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long_time_Dish
long_time_Dish
The Long Run - The Eagles
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ClarkGable
ClarkGable
Long Train Runnin' - The Doobie Brothers
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dishstaller
dishstaller
Midnight Train to Georgia - Gladys Knight & The Pips
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harshness
harshness
After Midnight - Eric Clapton
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dishstaller
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club

New report states 29% of vehicles being traded in are under water

It states the average amount they are under water is OVER $7,000. :eek

Personally, I tend to be the type that drives a vehicle for a lot of years....do my own oil changes and other fluid changes. Just replaced the spark plugs and a couple coils. Youtube is great for things like this.

Nearly 3 In 10 New-Car Trade-Ins Are Underwater, Edmunds Finds<!-- --> | ZeroHedge

ZeroHedge - On a long enough timeline, the survival rate for everyone drops to zero
www.zerohedge.com www.zerohedge.com
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Juan
Juan
I guess America can't afford 10 year autoloans
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harshness
harshness
Juan said:
I guess America can't afford 10 year autoloans
Click to expand...
I'm pretty sure the most you can get is seven.

What America can't afford is the payments on $80,000+ pickups and SUVs and $40,000+ crossovers.
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Neutron
Neutron
Supporting Founder
Last reply · posted in The Chit Chat Club

RIP Patrick Stewart

Patrick Stewart died yesterday, October 28th at the age of 86. We lost yet another great actor. :(

www.hollywoodreporter.com

Patrick Stewart, ‘Star Trek’ Captain and ‘X-Men’ Superhero, Dies at 86

He’s forever known for playing Jean-Luc Picard and Charles Xavier, whom he “admired for their morality, for their kindness, for their sensitivity, for their compassion.”
www.hollywoodreporter.com www.hollywoodreporter.com
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meStevo
M
Mr Tony
R.I.P.
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mc6809e
mc6809e
Rest In Peace
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sdfntx
sdfntx
R.I.P., Jean-Luc.
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osu1991
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Ham Radio 2.0
· posted in Ham Radio 2.0

I Took Ham Radio, Meshtastic and Meshcore to Las Vegas

Time for another AWESOME video from Ham Radio 2.0!


View: https://www.youtube.com/watch?v=BJuVBittpm0


Direct YouTube Link - I Took Ham Radio, Meshtastic and Meshcore to Las Vegas
Ham Radio 2.0 Website
Ham Radio 2.0 on Facebook
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TFLEV
· posted in TFLEV

This New Zeekr 7GT Is Bargain-Priced Taycan Alternative You've Never Heard Of!

Time for another AWESOME video from TFL Electric Vehicles!


View: https://www.youtube.com/watch?v=rVPpv2ZvbFU


Direct YouTube Link - This New Zeekr 7GT Is Bargain-Priced Taycan Alternative You've Never Heard Of!
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meStevo
meStevo
Lifetime Supporter
Last reply · posted in TV Shows

The Diplomat (Netflix)

Starting a thread klang !

After an amazing first 2 seasons and an 8 episode 3rd season still coming this year, season 4 has now been greenlit.

Keri Russell Wow GIF by NETFLIX
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klang
Finished season 3 last night. Still one of my favorite shows.

Anyone else wonder if there might be something else going on with Callum? Seems to me he has too much access to Russian intelligence.
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meStevo
meStevo
One episode into season 4 that dropped today...

Jon Stewart Popcorn GIF
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meStevo
meStevo
Renewed for season 5.
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K
klang
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
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KAB
KAB
klang said:
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
Click to expand...
Great ending, but it ran in circles most of the season.
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M
mheisen
Last reply · posted in DISH Network Support Forum

Hopper 3 with Hopper plus internet connection problems

Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
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Almighty1
Almighty1
mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Click to expand...
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
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mheisen
Almighty1 said:
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
Click to expand...
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
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Almighty1
Almighty1
mheisen said:
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
Click to expand...
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
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slow_poke_pete
Almighty1 said:
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
Click to expand...
Might be worth just to ditch the hopper plus. No issues here on h713
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slow_poke_pete
mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Click to expand...
Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Meta Muse Privacy Flaw Exposed Sensitive Shared Links #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/nKMpQ3UNenY


Direct YouTube Link - Meta Muse Privacy Flaw Exposed Sensitive Shared Links #shorts
TWIT's Website
TWIT Live Feed
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

AI Is Turning Wannabe Hackers Into Cybercriminals #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/I_zmwUPcv50


Direct YouTube Link - AI Is Turning Wannabe Hackers Into Cybercriminals #shorts
TWIT's Website
TWIT Live Feed
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