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JeffN9
JeffN9
Last reply · posted in DISH Network Support Forum

Dish Anywhere, can't connect.

Hi,

I'm no stranger to Dish with the exception of Dish Anywhere that I decided to try for the first time. I downloaded the DA app on both my Samsung S8 phone and Samsung S3 tablet. Both bring up the user guide just fine but when I try to watch anything I get a popup that says optimizing family room(name of my Hopper 3) 0%. After 10 seconds or so it says connection failed. A few times it started playing something only to quickly freeze up and then go to a black screen or say connection failed again. The Hopper is connected to my router via ethernet cable. I get consistent speeds using ethernet around 215mbps download and 30mbps upload. WIFI(2ghz network) signal in the house is consistently strong and speed runs 50-80mbps download and 11-13mbps upload. I also tried using the 5ghz WIFI network which is faster but had the same problems. I also downloaded the software on my PC which is connected to the router via ethernet and I was able to watch everything no problem there.

I would think my WIFI speeds would be adequate but that seems to be the difference. Is there anything else I'm missing?
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T
Tony S
WMM is Wi-Fi Multimedia. It is a standard that defines quality of service (QoS) in Wi-Fi networks. It is meant to improve audio, video and voice applications over Wi-Fi.

I am not familiar with that router, but many Linksys routers have a setting called 'channel width' that works like I described in my first post. Linksys routers also have 'Media Prioritization' which lets you set which devices and applications have top priority for your network traffic. You might be able to use that.

Also, if you have QoS enabled, turn it off. Many have found that enabling QoS actually slows down some connections in order to leave bandwidth available for other connections. With your very fast download and upload speeds, you really do not need QoS at all.
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JeffN9
JeffN9
Tony S said:
WMM is Wi-Fi Multimedia. It is a standard that defines quality of service (QoS) in Wi-Fi networks. It is meant to improve audio, video and voice applications over Wi-Fi.

I am not familiar with that router, but many Linksys routers have a setting called 'channel width' that works like I described in my first post. Linksys routers also have 'Media Prioritization' which lets you set which devices and applications have top priority for your network traffic. You might be able to use that.

Also, if you have QoS enabled, turn it off. Many have found that enabling QoS actually slows down some connections in order to leave bandwidth available for other connections. With your very fast download and upload speeds, you really do not need QoS at all.
Click to expand...

SUCCESS! I found WMM and downstream bandwidth settings under media prioritization where I didn't look before. WMM was turned on but downstream bandwidth was set to 0kbps. I bumped that up to 100,000kbps and added my two devices to the priority list. Couldn't find QoS anywhere. Anyway I'm now watching a live local channel on my phone. Thanks Tony!

I wonder why this didn't affect any other streaming that I have done on these devices??
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T
Tony S
I'm glad that Dish Anywhere is working for you, and happy to help! From your description, it sounds like media prioritization is Linksys' name for QoS.
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JeffN9
JeffN9
Tony S said:
I'm glad that Dish Anywhere is working for you, and happy to help! From your description, it sounds like media prioritization is Linksys' name for QoS.
Click to expand...

I played around with the settings some more and found that the two devices did not have to be on the priority list to work with DA. The only requirement was that media prioritization had to be turned on. Unfortunately with MP turned on it cut the download speed on my PC from 215mbps to 75mbps. I think this is the problem you brought up with QoS. I know that 75mbps is still fast enough for most applications but having the fastest speed on the PC is more important than using Dish Anywhere.

It's always something.
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Tony S
Yes, it does seem like there is always a compromise with issues like this.

The only other suggestions I have is to connect using the 5GHz radio rather than the 2.4 GHz radio (5GHz is faster), and check your 'channel width' settings. Channel width is usually set to Auto which works fine in most cases, but you might try setting both the 5GHz and 2.4GHz radios to the highest channel width available.
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JeffN9
JeffN9
Tony S said:
Yes, it does seem like there is always a compromise with issues like this.

The only other suggestions I have is to connect using the 5GHz radio rather than the 2.4 GHz radio (5GHz is faster), and check your 'channel width' settings. Channel width is usually set to Auto which works fine in most cases, but you might try setting both the 5GHz and 2.4GHz radios to the highest channel width available.
Click to expand...

For channel width settings on the 2.4GHz network my router has only two options, auto and 20MHz only. The 5GHz network has auto, 20MHz only, 40MHz and 80MHz. Switching them to 20MHz only and 80MHz respectively and using the 5GHz network did not help. What I did discover was that bumping the downstream bandwidth setting up from 100,000 increased the speed on my PC with media prioritization turned on. Since 215mbps is equivalent to 215,000kbps I added a zero and bumped the setting to 1,000,000kbps. This gave me my 215mbps back on the PC and DA works on the two devices. I did read somewhere that having the setting up too high could cause prioritization problems. How high is too high?? I don't have anything on the priority list and everything seems to work ok for now.

Anyway I hope all this might help someone else that's having similar problems. I sure have learned a lot more about router settings:)
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Neutron
Neutron
Supporting Founder
Last reply · posted in The Chit Chat Club

RIP Patrick Stewart

Patrick Stewart died yesterday, October 28th at the age of 86. We lost yet another great actor. :(

www.hollywoodreporter.com

Patrick Stewart, ‘Star Trek’ Captain and ‘X-Men’ Superhero, Dies at 86

He’s forever known for playing Jean-Luc Picard and Charles Xavier, whom he “admired for their morality, for their kindness, for their sensitivity, for their compassion.”
www.hollywoodreporter.com www.hollywoodreporter.com
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meStevo
M
Mr Tony
R.I.P.
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mc6809e
mc6809e
Rest In Peace
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sdfntx
sdfntx
R.I.P., Jean-Luc.
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osu1991
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dishstaller
dishstaller
Pub Member / Supporter Lifetime Supporter
· posted in The Chit Chat Club

$6.3 billion in crypto stolen by hackers

This should hit a lot of folks with a dose of reality. I can only imagine how much more common this will get as AI progresses.

I read several stories on this and most are clear as mud. They say a lot of the stolen bitcoin has been "locked out" and that everyone will be made financially whole. I guess time will tell if either of these statements are actually true.

www.cnbc.com

Hackers steal $6.3 billion from Binance in biggest-ever cryptocurrency theft

The company later added it began recovering assets impacted by the breach after pledging to cover losses using its Secure Asset Fund for Users.
www.cnbc.com www.cnbc.com
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Scott Greczkowski
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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Take The Money and Run - Steve Miller Band
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EatMyVolts
EatMyVolts
Run Joe -- Louis Jordan and his Tympany Five
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The Long Run - The Eagles
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ClarkGable
Long Train Runnin' - The Doobie Brothers
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dishstaller
Midnight Train to Georgia - Gladys Knight & The Pips
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Ham Radio 2.0
· posted in Ham Radio 2.0

I Took Ham Radio, Meshtastic and Meshcore to Las Vegas

Time for another AWESOME video from Ham Radio 2.0!


View: https://www.youtube.com/watch?v=BJuVBittpm0


Direct YouTube Link - I Took Ham Radio, Meshtastic and Meshcore to Las Vegas
Ham Radio 2.0 Website
Ham Radio 2.0 on Facebook
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TFLEV
· posted in TFLEV

This New Zeekr 7GT Is Bargain-Priced Taycan Alternative You've Never Heard Of!

Time for another AWESOME video from TFL Electric Vehicles!


View: https://www.youtube.com/watch?v=rVPpv2ZvbFU


Direct YouTube Link - This New Zeekr 7GT Is Bargain-Priced Taycan Alternative You've Never Heard Of!
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meStevo
meStevo
Lifetime Supporter
Last reply · posted in TV Shows

The Diplomat (Netflix)

Starting a thread klang !

After an amazing first 2 seasons and an 8 episode 3rd season still coming this year, season 4 has now been greenlit.

Keri Russell Wow GIF by NETFLIX
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klang
Finished season 3 last night. Still one of my favorite shows.

Anyone else wonder if there might be something else going on with Callum? Seems to me he has too much access to Russian intelligence.
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meStevo
meStevo
One episode into season 4 that dropped today...

Jon Stewart Popcorn GIF
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meStevo
meStevo
Renewed for season 5.
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klang
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
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KAB
KAB
klang said:
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
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Great ending, but it ran in circles most of the season.
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M
mheisen
Last reply · posted in DISH Network Support Forum

Hopper 3 with Hopper plus internet connection problems

Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
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Almighty1
Almighty1
mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Click to expand...
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
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mheisen
Almighty1 said:
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
Click to expand...
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
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Almighty1
Almighty1
mheisen said:
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
Click to expand...
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
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slow_poke_pete
Almighty1 said:
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
Click to expand...
Might be worth just to ditch the hopper plus. No issues here on h713
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slow_poke_pete
mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Click to expand...
Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Meta Muse Privacy Flaw Exposed Sensitive Shared Links #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/nKMpQ3UNenY


Direct YouTube Link - Meta Muse Privacy Flaw Exposed Sensitive Shared Links #shorts
TWIT's Website
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

AI Is Turning Wannabe Hackers Into Cybercriminals #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/I_zmwUPcv50


Direct YouTube Link - AI Is Turning Wannabe Hackers Into Cybercriminals #shorts
TWIT's Website
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

AI in the NYTimes Cooking App

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/watch?v=mGXuqH0DqDs


Direct YouTube Link - AI in the NYTimes Cooking App
TWIT's Website
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