Forgive me if this was answered somewhere; if so, I missed it.
I'm thinking about buying an H3 due to the adjustments in equipment pricing around Jan. 14. I've had the same leased H3 since around 2016.
I talked to support the other day about it, but I wasn't getting a complete answer. They told me that to buy an H3, they would charge $350 and it would be new.
I asked how much to buy my existing H3 so that I then owned it, and it seemed that the answer was still $350. I said that did not seem right. They said I needed to
talk to someone else, which I haven't done yet.
My questions are these.
1. Has anyone been able to purchase the actual H3 (or other Hopper model) that they've been leasing, rather than swapping in a new one, returning the leased one, etc.?
If so, what did Dish charge for this?
2. If I owned an H3 (perhaps purchasing a "remanufactured" unit) and the hard drive failed completely, what would be the procedure for restoring the operating system and all software required to make the unit function again? I see the backup and restore of settings available in the diagnostics, but I'm assuming those would not be a complete backup, since it did not ask about backing up to an external drive.
Maybe this full backup and restore would involve getting the drive and a backup drive recognized in a Linux system and doing a complete disk image?
3. If I do buy a reman unit, does anyone know if that unit comes with a new hard drive with minimum hours on it, or is it a crapshoot?
Since I could not get a straight answer out of Solid Signal about the new or reman status of their units, these questions are important to me.