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J
Supporting Founder
Last reply · posted in DISH Network Support Forum
Everywhere I go around town I see Directv vans out repairing peoples downed dishes from hurricane Wilma. I have not seen a single Dishnetwork van. I am basically up and running but I would think that it is kind of embarrassing for Dishnetwork. I do have an appointment on the 10th for them to fix my dishes since what I had up there was torn down and I just found some damaged parts that got it working temporarily, I hope they show up for the appointment.
11 Replies · 2271 views
Van
Van
I can tell you some of the reasons why people get bumped.

(1) Work loads can be more than an installer can handle given that its not uncommon for a tech to roll out with 10 - 15 service calls a day just to repair service. In some instances a tech may not be able to finish the last 2 -3 service calls due to the following reason's.

(2) Curfew's are in place in some locations and this also applies to us so if there is a dusk to dawn curfew we have to abide by it to.

(3) Weather, heavy rain makes it incredibly hard to repair a system and not allow water into vital connections.

(4) Many streets dont have road signs after a hurricane and many homes also loose theyr address numbers on the house and at the mailbox or even the mailbox.

(5) Its not always possible to contact a customer by phone when theres no power, cell phones are not always consistant as towers may be damaged or taken down repeatedly for repairs.

(6) Over routing a region happens occasionaly and can result in more routes than techs for the area, all that can be done is reschedule wich can be a problem when number 5 is at issue.

(7) Not everyone is good with maps and when your in an area you do not know that makes it much harder.

So aside from the reasons here there are a few more such as fatigue and unfortunately less than persistant techs wich will get themselves weeded out very quickly I can promise you. There were some techs that were removed from employment with Dish just before I arived in the pensacola and mobile region for various reasons, we are watched very closely on these out of market trips. I know that last year Charlie was down in Florida atleast once to oversee what was going on, this year we have had Rozzetti visit and check things over.

Hope to be the one to fix your system John, I'll be leaving this monday morning at 530 am to get headed your way.
J
Well have a safe trip. I am originally from a little north of Detroit and still own land near Ann Arbor.

It would be great if you were my service guy!
Van
Van
send me a pm john with your location and I will know by wednesday if I am going to be in your area, I may be able to pop over if you are missed on the 19th to get you taken care of.
J
you should have a PM
Van
Van
Heres an update for everyone in florida, as of today there are over 700 + / - technicians in the state not including supporting personnel. My group of nearly 40 techs arrived this evening in miami and will be on the road tomorrow morning servicing existing customers to get them back up and running. Just a simple request or two, be patient as we don't know the area and will be struggling with finding our way around for a few days, and make sure that your address numbers if missing from your home are written on a wood panel or large piece of cardboard with a black marker, and one last thing is that we are going to have a huge workload so we wont have time to chit chat so don't take offense if we drop in and run out.

Thank you in advance for your patience and understanding to everyone in southern florida that has a service call set up and is expecting us.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68759 Replies · 2685447 views
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sdfntx
Time Has Come Today - The Chambers Brothers
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long_time_Dish
No Time - The Guess Who
H
TIME Won't Let Me-The Outsiders
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ClarkGable
Time In A Bottle - Jim Croce
harshness
Message in a Bottle - The Police
Bruce
Supporting Founder Lifetime Supporter
Last reply · posted in Internet Television (IPTV) Discussion Forum
Comcast is the first to report, with a massive 274,000 loss in video subscribers.

In the 3Q of 2016, Comcast had 21.42 million video subscribers and was the #1 provider, now at 10.39 million and is the #3 Provider, YTTV is #2 ( who also surpassed DirecTV-8 Million and Dish-under 5 Million), Charter/Spectrum is #1.

14 Replies · 693 views
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dishstaller
Losing 144,000 internet customers surprises me more.
ncted
Comcast called fiber pricing "irrational" because the ROI is over three years. What is irrational to me is Comcast internet is based on lines they put in the ground decades ago at this point, for the most part. Is copper that much more expensive to maintain?
B
Comcast called fiber pricing "irrational" because the ROI is over three years. What is irrational to me is Comcast internet is based on lines they put in the ground decades ago at this point, for the most part. Is copper that much more expensive to maintain?
yes. even copper lines in a house degrade over 70 years, I doubt coax would last that long. Fiber Optic on the isp side will last over 70 years with very dedgration
(((Garyd)))
yes. even copper lines in a house degrade over 70 years, I doubt coax would last that long. Fiber Optic on the isp side will last over 70 years with very dedgration
The fiber coming in to the house looks like 300 ohm old TV wire I think that is the weak point.
Bruce
Losing 144,000 internet customers surprises me more.
They have been losing broadband subscribers for about 4 years now.

IMG_2176.webp
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B
The fiber coming in to the house looks like 300 ohm old TV wire I think that is the weak point.
I agree, even it fails the isp will come and install another one
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Bruce
Charter lost 77,000 TV subscribers, the bigger news, it lost 233,000 broadband subscribers.

You would believe both companies would of learned from what happened with their TV services, which was ignore that cord cutting was a thing, allowed competition ( streaming) to get a foothold in the industry.

Now, in today's world, there are more households in the United States without a paid live TV than those with.

Both companies charge too much, delayed upgrades, all because they believed no one would leave them, only game in town, competition started with the 5G services, Fiber soon after, enough said, Cord Cutting 2.0 is here.

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dishstaller
Got to admit I never thought I'd see the day that cable lost internet subs.
Ronnie-
Got to admit I never thought I'd see the day that cable lost internet subs.
I think the cable companies didnt either, back when they had no real competition in their footprint.

But today, for many, maybe even most, cable isnt the only choice, or even the best.
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Tom Speer
Staff member Pub Member / Supporter Cutting Edge
· posted in DIRECTV Cutting Edge Information
We are looking to find DirecTV Stream customers who are interested in pre-beta testing new Stream hardware and software, and who enjoy the testing process. You must agree to provide rigoorous feedback to DIRECTV on a regular basis. See the Welcome to the Cutting Edge message.
0 Replies · 14 views
ewindowman
Lifetime Supporter
Last reply · posted in DISH Network Support Forum
Looks like dish is Bankrupt. Filling tomorrow Tuesday June 30th
454 Replies · 15667 views
nelson61
Washington Post

SpaceX has held talks with Boost's parent company EchoStar in recent months about launching its own signature wireless service through a deal with the company, according to two people familiar with the negotiations.
Musk, the SpaceX CEO, has discussed the deal personally, meeting with EchoStar chairman Charlie Ergen last month, according to the people. The potential deal may result in SpaceX acquiring Boost Mobile or SpaceX gaining access to its network, which it leases from AT&T and T-Mobile US, the people said.
Access to those lease agreements would be a coup for SpaceX. The back door would allow Musk to make a play for a U.S. wireless market that equity research firm MoffettNathanson estimates is worth $235 billion. But the proposed service may need consent from those carriers for the service to actually launch, the people said.
Scott Greczkowski
Washington Post

SpaceX has held talks with Boost's parent company EchoStar in recent months about launching its own signature wireless service through a deal with the company, according to two people familiar with the negotiations.
Musk, the SpaceX CEO, has discussed the deal personally, meeting with EchoStar chairman Charlie Ergen last month, according to the people. The potential deal may result in SpaceX acquiring Boost Mobile or SpaceX gaining access to its network, which it leases from AT&T and T-Mobile US, the people said.
Access to those lease agreements would be a coup for SpaceX. The back door would allow Musk to make a play for a U.S. wireless market that equity research firm MoffettNathanson estimates is worth $235 billion. But the proposed service may need consent from those carriers for the service to actually launch, the people said.
Can't remember where or who I saw predict this. :D

It wouldn't surprise me to see Elon soon own all of DISH / Echostar in the future.
Bruce
It wouldn't surprise me to see Elon soon own all of DISH / Echostar in the future.
Again, why would Musk want a TV Service, specially one that is losing over a million subscribers a year.

Phone service…maybe, but not TV.
Scott Greczkowski
Again, why would Musk want a TV Service, specially one that is losing over a million subscribers a year.

Phone service…maybe, but not TV.
I know he wants TV. He wants to deliver EVERYTHING to EVERYWHERE.
Bruce
I know he wants TV. He wants to deliver EVERYTHING to EVERYWHERE.
Again, if so, why would he want Dish/Sling of all the providers?

He could deliver anything without actually owning, for example, watching the Lions game in my Tesla Y on it's screen via the YT app, while on the way to my future in-laws on Sunday.
M
Is Dish like Iran in one way...they both will totally collapse by end of week :)
Foxbat
Other than the price, my experience with Boost is not that different than what I experienced with my years with Cricket. I will be curious to see what happens if SpaceX takes the reins.
S
Again, if so, why would he want Dish/Sling of all the providers?

He could deliver anything without actually owning, for example, watching the Lions game in my Tesla Y on it's screen via the YT app, while on the way to my future in-laws on Sunday.
dish has new sats dtv does not
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R
dish has new sats dtv does not
Hate to say this no one is ordering Satellite TV. Both DISH and Direct no new customers.
After 25 years with centurylink DSL 80 speed i changed to Xfinity 300 speed for $50 wow lightning fast for streaming. Still have DISH 27 years with them. Americas 250 package for $103. What you think of superbox or vseebox for streaming is it legal?
Still dish is easy to operate and change channels. What will Charlie Ergen do with new super satellites with loosing customers with satellites and boost?
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comfortably_numb
What you think of superbox or vseebox for streaming is it legal?

NO.
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
0 Replies · 21 views