Thank you for your e-mail. I apologize that it took so long to respond. We've received an unexpected amount of e-mails this month. Our normal response time is 24-48 hours.
Dish Network receivers do not currently support VoIP services. This issue is being researched and we hope to have a solution for Broadband phone users in the near future.
There are applications that you will not be able to take advantage of such as our interactive TV services, Customer Support Application, and Caller ID; you will also not be able to use your remote control to order any Pay-Per-View events or movies. (Pay per view can still be ordered online at
www.dishnetwork.com/ppv or by calling 1-877-347-4778 with a $1 transaction fee).* Another consideration is, without a standard phone line an additional a $4.99 per month access fee will be applied to your account if you have one of our dual tuner receivers (models 322, 522, 625, and 942). We are actively working on a solution for VOIP phone lines as we realize this technology is becoming more prevalent.
Thanks,
Technical E-mail Support
Dish Network