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Last reply · posted in DISH Network Support Forum
DISCLAIMER:
I have worked as tech support and some customer service work in past several years and i have had my share of moronic, rude ppl. I always treated CSR with respect and tried my best to be nice as possible becuase i have been there but today i just had it!!!:mad: :mad:

TAKE 1:
I called aroung 8am PST to upgrade to DISH HD SILVER + 211+Another Dish (for 2 south asian channels) and boy that was a wrong move....

I get this girl who out me on hold several times just to find out if i need another dish for DISHHD?:mad: ....and what dish i should use for international channels?:mad:
finally i had enough when she put me on hold for 15 mins and then i had to hang up becuase i was running late for work.

TAKE 2:
I calll back and spoke another confused CSR. And she also did not know if i need what dish and what reciever and what i can get...i ask to be forwareded a sup.
I speak to the sup and she tells me this

"I DONOT need to upgrade my reciever (811) and still get DISHHD SILVER. :confused: I need another DISH 500 installed ($99) to be pointed at 61.5 to get the south asian channels....and to get all this i need to commit for 18 months" i am thinking we are all set so she passed me to TECH support to finish the deal...were getting some where?..WRONG!!
I get the tech and first thing she tells me that i NEED to upgrade to the 211:mad:and total cost for 211 + extra dish+DishHD silver (w/locals) and 2 south asians...18 month commitment...PROGRAMMING: $95 per month with $150 installation for all. Ok i am cool with that ....THEN WE GET DISCONNECTED!!!!:mad: :mad:

TAKE 3:
I call back and get an advance tech who tells me that first thing:

"Sir we offer new dishHD blah blah blah".....and then "you do not qualify for the new packages becuase you have not been a customer for 1 year so you cannot get the 211":mad: :mad: i mean i am very patient man who does not get angry really quickly but i let the guy have it. The most horrible support i have ever had to deal with...And i have dealt with SBC INDIA.:rolleyes:

Then the guy tells me that I MAY QUALIFY...but their are systems are acting up. So i need to call in a couple of hours.


WHAT THE HECK DO I NEED TO DO????????

sorry guys about my rant ....but hope u understand my frustration. If it was not for those stupid South Asian channels i would have loved to say a big "F" you and goto D*.
6 Replies · 1856 views
hokiecb
Choose tech support.. when it asks, you've got a problem with your HD receiver. That will send you to advanced tech with more experienced people.
F
FINALLY i was able to get what i wanted! ( I THINK)

I still seems to good to be true but finally my 5th call worked. This is what i ended up with...

EQUIPMENT (INSTALLATION INCLUDED)

VIP211 or 411 in return for th 811 = $49.99
SuperDish (for 2 south asian channels) = $59.99

Programming:

DishHD Silver...AT120+LOCALHD= $64.99
2 South Asian Channeld= $24.99

I had to do a 18 mo commitment. And apparently this is how the dish pointing shoud work (CROSSING MY FINGERS)

DISH 500 pointed at 129 or 61.5 (FOR HD STUFF)
SUPER DISH pointed at 148/110/119 (FOR AT120 and INTERNATIONAL)

The TECH told me that i MAY get the 211 with the installer or MAY have to wait for it to be shipped to me.

I went throught TONS of crap for all that....All will be installed on FRIDAY....I'll update you guys....I just dont have ANY confidence in DISH anymre and i will not be surprised if things go array.

Thanks for the suggestions.
ajohnson
SUPER DISH pointed at 148/110/119 (FOR AT120 and INTERNATIONAL)
uh, no. A super dish can be 121/119/110, or 119/110/105.

You might take a look at http://www.dishchannelchart.com to see which channels are on what bird

148 or 61.5 would require their own dish (500) which I believe is where your international channels are.

129 could be combined with 110 & 119 with a dish 1000, but you wouldn't get 121 or 105 that way. Perhaps you're getting a D1000 with a D500 pointed at 148.
M
falcon101 said:
DISH 500 pointed at 129 or 61.5 (FOR HD STUFF)
SUPER DISH pointed at 148/110/119 (FOR AT120 and INTERNATIONAL)

Int. SuperDish = 121/119/110
Now, some int. channels are also on 61.5. You can check if your channels are there at http://ekb.dbstalk.com/61-5list.htm.
F
Minsk1 said:
Int. SuperDish = 121/119/110
Now, some int. channels are also on 61.5. You can check if your channels are there at.


Ok....so what i got out of this is that i should be ok if:confused:

SUPERDISH 121: 121/119/110 (the 2 int channels i want are on 121)
DISH 500: 129

I dont see a problem.:) Or am i looking at this the wrong way.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68774 Replies · 2687483 views
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sdfntx
It's a Good Night for Singing - Jerry Jeff Walker
long_time_Dish
All Night Long - Joe Walsh
M
Night Fever - Bee Gees
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long_time_Dish
Night By Night - Steely Dan
RaiderPower
Day By Day - Godspell
b4pjoe
Pub Member / Supporter Cutting Edge
Last reply · posted in Computers and Gadgets
18 Replies · 373 views
harshness
Given that Tubi is one of the hottest FAST services out there, I don't expect it to go anywhere. Building up intolerance for ads takes a while, and as long as the advertisers are willing to foot the bill, why not?
dishstaller
Building up intolerance for ads takes a while, and as long as the advertisers are willing to foot the bill, why not?
That is what I have to explain to customers all the time. They want it free with no ads :facepalm
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navychop
Hmmm. Not watching much Prime, but it would be on our Apple TV STB.

You know of any drawbacks using Ultra and Prime?
osu1991
Hmmm. Not watching much Prime, but it would be on our Apple TV STB.

You know of any drawbacks using Ultra and Prime?
Prime seems to have a problem passing the DV/HDR metadata to Roku and Apple devices, but no problem with their Fire devices.
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Juan
That is what I have to explain to customers all the time. They want it free with no ads :facepalm
The ads are boring and repetitive...same ad over and over...bring back 1970s ads..might not be as big an issue
HipKat
Shouldn't this thread be in the IPTV forum?
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dishstaller
The ads are boring and repetitive...same ad over and over...bring back 1970s ads..might not be as big an issue
Had a customer come in a couple weeks ago to pay her internet bill. She let me know in no uncertain terms that she did NOT appreciate me running the same ads over and over. I looked at her and waited for her to laugh and say she was just joking.......still waiting for that laugh.
osu1991
Shouldn't this thread be in the IPTV forum?
There is one there too. I would think either is justifiable as they make both the device and provide a streaming program service.

ewindowman
Lifetime Supporter
Last reply · posted in DISH Network Support Forum
Looks like dish is Bankrupt. Filling tomorrow Tuesday June 30th
459 Replies · 16013 views
nelson61
Washington Post

SpaceX has held talks with Boost's parent company EchoStar in recent months about launching its own signature wireless service through a deal with the company, according to two people familiar with the negotiations.
Musk, the SpaceX CEO, has discussed the deal personally, meeting with EchoStar chairman Charlie Ergen last month, according to the people. The potential deal may result in SpaceX acquiring Boost Mobile or SpaceX gaining access to its network, which it leases from AT&T and T-Mobile US, the people said.
Access to those lease agreements would be a coup for SpaceX. The back door would allow Musk to make a play for a U.S. wireless market that equity research firm MoffettNathanson estimates is worth $235 billion. But the proposed service may need consent from those carriers for the service to actually launch, the people said.
Scott Greczkowski
Washington Post

SpaceX has held talks with Boost's parent company EchoStar in recent months about launching its own signature wireless service through a deal with the company, according to two people familiar with the negotiations.
Musk, the SpaceX CEO, has discussed the deal personally, meeting with EchoStar chairman Charlie Ergen last month, according to the people. The potential deal may result in SpaceX acquiring Boost Mobile or SpaceX gaining access to its network, which it leases from AT&T and T-Mobile US, the people said.
Access to those lease agreements would be a coup for SpaceX. The back door would allow Musk to make a play for a U.S. wireless market that equity research firm MoffettNathanson estimates is worth $235 billion. But the proposed service may need consent from those carriers for the service to actually launch, the people said.
Can't remember where or who I saw predict this. :D

It wouldn't surprise me to see Elon soon own all of DISH / Echostar in the future.
Bruce
It wouldn't surprise me to see Elon soon own all of DISH / Echostar in the future.
Again, why would Musk want a TV Service, specially one that is losing over a million subscribers a year.

Phone service…maybe, but not TV.
Scott Greczkowski
Again, why would Musk want a TV Service, specially one that is losing over a million subscribers a year.

Phone service…maybe, but not TV.
I know he wants TV. He wants to deliver EVERYTHING to EVERYWHERE.
Bruce
I know he wants TV. He wants to deliver EVERYTHING to EVERYWHERE.
Again, if so, why would he want Dish/Sling of all the providers?

He could deliver anything without actually owning, for example, watching the Lions game in my Tesla Y on it's screen via the YT app, while on the way to my future in-laws on Sunday.
S
Again, if so, why would he want Dish/Sling of all the providers?

He could deliver anything without actually owning, for example, watching the Lions game in my Tesla Y on it's screen via the YT app, while on the way to my future in-laws on Sunday.
dish has new sats dtv does not
R
dish has new sats dtv does not
Hate to say this no one is ordering Satellite TV. Both DISH and Direct no new customers.
After 25 years with centurylink DSL 80 speed i changed to Xfinity 300 speed for $50 wow lightning fast for streaming. Still have DISH 27 years with them. Americas 250 package for $103. What you think of superbox or vseebox for streaming is it legal?
Still dish is easy to operate and change channels. What will Charlie Ergen do with new super satellites with loosing customers with satellites and boost?
S
Hate to say this no one is ordering Satellite TV. Both DISH and Direct no new customers.
After 25 years with centurylink DSL 80 speed i changed to Xfinity 300 speed for $50 wow lightning fast for streaming. Still have DISH 27 years with them. Americas 250 package for $103. What you think of superbox or vseebox for streaming is it legal?
Still dish is easy to operate and change channels. What will Charlie Ergen do with new super satellites with loosing customers with satellites and boost?
While I agree but dish just launched a new sat. That can be used as an asset for Elon. Maybe he will repurpose em for his cell service. And if he wants tv to. God knows why he would but I think he will get a great deal on the contracts in place and equipment!!! I could think of better things to spend my money on. And to be honest Elon has nothing to offer me have blazing fast internet and ill never buy an ev. The veesee box and the super box are illegal.
tanman
For your viewing pleasure...
comfortably_numb
For your viewing pleasure...

That's ok, I'm sure Verizon will be happy to take them.
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dishstaller
That's ok, I'm sure Verizon will be happy to take them.
That's ALL Verizon needs.....more congested towers :mad:
comfortably_numb
That's ALL Verizon needs.....more congested towers :mad:

They don't care... they're milkin' the cow. Buddying up with Elon to provide him an MVNO network will make their investors and shareholders salivate. All of their recent marketing efforts have failed, so this move makes a lot of sense.
Ramy
Supporting Founder
Last reply · posted in The Sports Section
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
185 Replies · 3463 views
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R
A lot of upsets yesterday, but my LSU Tigers won.
Y
Parity is growing in College Football. Making it even harder to tell who is better than each other.
rvvaquero
Parity is growing in College Football. Making it even harder to tell who is better than each other.
I agree to a point. The transfer policy is creating parity, but only for the top 20-25 teams. The other 110+ teams in the FBS are just breeding grounds for the bigger schools which have more money and more recruiting appeal.

If a smaller school recruits, trains, and matures a quality player, they can't keep them past their sophomore year because the bigger schools snatch them up. Example: LSU didn't cultivate Sam Leavitt, they just harvested him from other schools. LSU is a top contender, in large part because of Leavitt. Michigan State and Arizona State.................are not. If either of those schools had been able to retain his services, who knows where they would be now.
T
A lot of upsets yesterday, but my LSU Tigers won.
Coach says afternoon game result of SEC "conspiracy". The rivalry game vs. Ala. will kick off in the afternoon at Baton Rouge rather than at night, which head coach Lane Kiffin says is intentional in order to neutralize fan craziness and noise, which is believed to help lead to wins for squads playing at home. "Obviously the SEC wanted to change this year from how it had been to give LSU less advantage, (considering) how well LSU plays at night and how intimidating it is to play here. So I guess when I look at it that way, I'm not surprised."

But he's come up with an ingenious solution. "Go to bed earlier Fri. night, then start your day earlier. Have breakfast earlier. Start drinking earlier. Whatever your routine is, just move it up."

Meantime ads have been running for a "Protect College Sports Act" moving through Congress.
Bruce
Supporting Founder Lifetime Supporter
Last reply · posted in Internet Television (IPTV) Discussion Forum
Comcast is the first to report, with a massive 274,000 loss in video subscribers.

In the 3Q of 2016, Comcast had 21.42 million video subscribers and was the #1 provider, now at 10.39 million and is the #3 Provider, YTTV is #2 ( who also surpassed DirecTV-8 Million and Dish-under 5 Million), Charter/Spectrum is #1.

23 Replies · 940 views
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Tom Speer
Optimum, which bought up our previous cable company, Suddenlink (originally COX), replac ed all of their coax disdribution with Fiber several years ago. They ran new fiber links to the house, but installed RFOG (RF over glass) devices on the outside of the house, which makes the house coax system look like a cable system. They used DOCSIS modems and of course we had the same assymetric bandwidth of cable internet. When I called them a couple years ago, and said I had installed a connection to the local Fiber provideer, MetroNet, They panicked and offered me the 300 MBit "Fiber powered" cable service for $20 per month. They were bleeding customers. I cancelled my Metronet and went with the $20 deal for a year, even though I didn't like the old cable technology.

Then T-moble Fiber struck a deal with Metronet Fiber where T-mobile would take over the marketing, billing and customer relations for residential Customers. They offered a "Founders Deal" for 2 Gigabit service, symmetric speeds, for $70 per month for new customers. That included all taxes and fees and was guaranteed for 10 years. I couldn't resist. That deal is no longer offered, but I am set for 9 more years.

Now the successor to the old local telephone company, Brightspeed has also installed a modern Fiber system in the neighborhood, but won't be getting my business. But their Fiber technology is also superior to Optimums cable based system.

With Fiber competition, the cable companies are eventually doomed.
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Foxbat
Meanwhile, my neighbor 300' away has gigabit fiber, and I'm stuck with copper solutions.
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S
Meanwhile, my neighbor 300' away has gigabit fiber, and I'm stuck with copper solutions.
similar situation. almost every neighborhood around me has fiber, but our 3 block area. I called AT&T and was like, how hard is it to bring fiber over about 200 feet (I am closest to the folks with fiber and can see it on the poles from my front door); crickets and very frustrating.
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ncted
similar situation. almost every neighborhood around me has fiber, but our 3 block area. I called AT&T and was like, how hard is it to bring fiber over about 200 feet (I am closest to the folks with fiber and can see it on the poles from my front door); crickets and very frustrating.
"Business Intelligence" is more of an oxymoron than Military Intelligence.
TRG
TRG
Meanwhile, my neighbor 300' away has gigabit fiber, and I'm stuck with copper solutions.
I have gigabit fiber in an underground box on my property. But it's not lit up yet so I'm stuck with copper too. For now anyway.
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G
Last reply · posted in DISH Network Support Forum
After a strange reboot last night in the middle of viewing, this morning several more reboots and about a half an hour download.
1 Replies · 80 views
Almighty1
Just did the update check manually about an hour ago with Hopper 3 on H713 and Hopper Plus on P15403.
Noticed something new when I clicked on the Update Software, it presented a pop-up as follows:
"Update software 1573
Update later Update now Cancel" with those three buttons which did not exist before.

After updating the H715 - I guess there must be major bugs as both H709 and H714 were skipped.

So here are the issue(s):

Issue #1
It did fix the problem with H713 which was:
"One of the problems I am seeing is that the Available Joey Software section no longer is showing the Android TV versions even after a manual software reset twice and the nightly reboot. Until it does, nether Technician Android TV download and Hopper Plus is able to check, download and update the Android TV software."

This was a major problem with H703.

H710 removed that dependency so H711 and H712 were working without that dependency but H713 brought it back which is fixed in H715 as no P versions or Android TV versions are shown in the Available Joey Software on the main Diagnostics screen.
However, with that said, the TECHNICIAN SETTINGS, Download ATV (Android TV) Files is not working correctly as the Download ATV Files shows:
"Download ATV Files 3000
Download in progress. This operation will be
complete when the files are downloaded

Joey 4 : P554- Failed
Joey 4 : P55403- Failed
Wireless Joey 4 : P654- Failed
Wireless Joey 4 : P65403- Complete
HopperPlus : P154- Complete
HopperPlus : P15403- Failed

OK"
From what I can tell, each of them goes through the Downloading followed by the Processing stages first before it goes into the Failed or Complete stage. It seemed to be going in a loop earlier as it will start downloading from the first item being the Joey 4 each time before it eventually stopped. This is the first time ever since 2023 that I had ever seen it Failed.

With that said, the dependency appears to still be required for the Hopper Plus to check, download and update the Android TV software as it says Failed, No Target when going to "Device Preferences", About, "Software Update"

Issue #2
Still cannot cast to Hopper 3 with Hopper Plus(Software P15317) with the Hopper Plus "Google Chromecast Built-In" feature" as it shows up as a casting device when the Hopper Plus is online and disappears when the Hopper 3 and Hopper Plus does it's nightly reboots but times out when one tries to cast to it and always shows up as Not available in the Google Home app on Android phone. No one else anywhere on the internet had confirmed whether it is working for them or not. Per brittanygarden in DM on October 16, 2026:
"We've been working with Google on this. We have a fix on the Google side projected for Q4. I know we're in Q4 now, but I will try to get a narrowed down timeline for you."

brittanygarden and Rick Durham

jsmit86 and naptime - If you are able to use H715, does the issue mentioned below still exist?
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dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
Videos like this can make you appreciate the things we take for granted.


View: https://www.youtube.com/shorts/a2cgQidHQJI
6 Replies · 159 views
Bobby
Videos like this can make you appreciate the things we take for granted.


View: https://www.youtube.com/shorts/a2cgQidHQJI

That brought tears to my eyes.
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dishstaller
That brought tears to my eyes.
Really...REALLY hate to do this to you Bobby, but....


View: https://www.youtube.com/watch?v=LsOo3jzkhYA&pp=ygUed29tYW4gaGVhcnMgZm9yIHRoZSBmaXJzdCB0aW1l
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dishstaller
Okay....if you think you can take it....this one brought tears to my eyes when I first saw it and did again just now.


View: https://www.youtube.com/shorts/i5UCDwHMatg?feature=share
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dishstaller
This came up in my suggestions probably because of the video I posted. I had NO idea exactly what being color blind actually was. Now I understand why that man was so blown away with seeing the trees......a lot of color blind people see green as brown, so grass, trees, etc all look brown.


View: https://www.youtube.com/watch?v=i18_RngKJDQ
Juan
Its a shame nobody told him orange was blue and red was purple etc etc etc
T
Often people who have organic vision or hearing activated as adults after never having had it cannot practically utilize it because their brains never developed the massive neural network needed to make sense of any of it.

Well, he sees in color, just differently. Can't he just enjoy that? My granny had anachromatic color blindness, meaning pretty much like a b&w tv