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After being with dish for over 7 years, I have just about had it!!!!!
Finally Pittsburgh gets HD locals, but no one can get them.

Called Tech rep on 12/14 to schedule a new 1000 plus install with a DPP 44 switch. Install scheduled for 12/18. Working 6 days a week, I had 1 day to take care of business. Install was scheduled 12 - 5 pm. I waited around til 515 and called Dish ---- answer ----- Install guy is running late and will be there in 45 min. at 610, I get a call from dispatch saying that installation is cancelled and there is nothing we can do. I flipped, but to no prevail, I had to reschedule. I called another tech rep who was rather nice and he credited me for 1 month of service. OK FINE, now all I have to do is reschedule --- right ---- NOT!!!! Next day off I could be at home was Sun 1/7. I reschedule on 1/5 for another 12 -5 slot. So I decide to call Dish at about 1 pm just to see. Well, I was rescheduled without any phone call to next Sunday!!!!! I am not available next Sunday..... So I call Tech and speak with a sarcastic rep who says that someone called and left a message that the 1000 plus dishes are out of stock and that no one would be coming. Checked caller ID and NO ONE called.... So I waisted another day waiting for NO ONE!!!!!!
I called ANOTHER tech guy today to RESCHEDULE again for my next day off of 1/16 and I told the rep I want someone at my door at 8 am. I was given a SEMI promise that I would be the first install on that date and the 1000 plus should be in stock by that time.

I have been without SD locals now for 1 month ------- I did have an OTA antenna for HD locals, but on the initial install, I took the antenna down cause I wouldn't need it anymore. NOT I guess when they submit the contract for new 118 satellite, you lose your SD locals.

I am going to give this one more try, cause these damn dish people have us strapped!!!!!! Most HD channels etc......

It's beginning to not matter anymore, losing my long distance locals and now this poor customer service Direct is looking better and better every day!!!!!

Just thought I would share!!!!!!!