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otter5390
Last reply · posted in DIRECTV General Forum

Customer service

To make a long story short...Directv messed my order up four times, losing it several times. Giving me two installation dates cancelling it twice and giving me a third, without notifying me. There are more details but that is the short version. I cancelled my order and looked at the alternatives....not impressed with anyone.

Is this normal for Directv?

I ordered 1 hd-dvr,1 dvr and 2 standard boxes.
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FKy.Guy
FKy.Guy
otter5390 said:
To make a long story short...Directv messed my order up four times, losing it several times. Giving me two installation dates cancelling it twice and giving me a third, without notifying me. There are more details but that is the short version. I cancelled my order and looked at the alternatives....not impressed with anyone.

Is this normal for Directv?

I ordered 1 hd-dvr,1 dvr and 2 standard boxes.
Click to expand...

I would say NO its not normal, but it seems to happen more and more to potential new subs.I have never had any problems either and I have a friend who works at one of the biggest if not the biggest installers in the Cincinnati area.He was able to come out and do my install on the side because his normal working days are booked solid.I guess as he put it, business is real good right now @ D* and they cannot keep up with the number of installers that they have too work with.Not all of there installs are new customers as they are still swapping out the old 3lnb`s for the slim line antennas but there is a wait unless you know someone on the inside that will try and do it on the side.
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O
otter5390
thank you for the input...I have been hearing that customer service is normally good. Charter Cable is expensive. I would save around $20 a month with either D* or E* for the same service.

I guess when business is good, customer service sometimes suffers.
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scotsmanron
Through the years with D* I've had more missed appointments than I care to count. I've ALWAYS made a point when calling them that they MUST take my cell phone to have the installer call me before he goes over. When they miss an appointment it just costs them money. Of course I want them to do what they say that they are going to do, but it still costs them money. Two months ago they missed two appointments in three days. POOF!!! $200 credit, PLUS free RSN for six months. All it would have taken was a phone call from the installer, yet they tried to cover up by saying that they were there and left a door hanger. Sorry guys, this time I was home the whole day for one of them. They never showed.

Is it normal, no. Does it happen? More than a little.
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otter5390
Tried to get compensated for losing 2 days at work, etc. D* made a minimal offer ($100) and was told it was the best that could be done. Maybe I was expecting too much.

The local installers were great. It was D* cancelling the orders and rescheduling them.

Was there something special about 02-01? The local installers referenced that day and HD but did not give details.
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Scott Corbett
Scott Corbett
I haven't had any installation problems in about 13 years, because I have always done them myself.

Had some heated words with the last installer who came to install what I had already done.
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Scott Greczkowski
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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long_time_Dish
long_time_Dish
Little Bit Of Light - Strange Weather
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EatMyVolts
EatMyVolts
A Little Bit of Soap -- The Jarmels
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long_time_Dish
long_time_Dish
Give A Little Bit - Supertramp
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dishstaller
dishstaller
Little Wing - Jimi Hendrix
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long_time_Dish
long_time_Dish
With A Little Luck - Wings
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meStevo
meStevo
Lifetime Supporter
Last reply · posted in The Sports Section

NFL 2026-2027 Season

Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
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meStevo
Foxbat
Foxbat
I guess even the patience of us laid-back Hoosiers has its limits:
www.colts.com

Colts relieve general manager Chris Ballard of his duties

Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
www.colts.com www.colts.com
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rvvaquero
rvvaquero
Foxbat said:
I guess even the patience of us laid-back Hoosiers has its limits:
www.colts.com

Colts relieve general manager Chris Ballard of his duties

Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
www.colts.com www.colts.com
Click to expand...
Be nice to see a Cowboy headline like that.
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M
Mike0616
Foxbat said:
I guess even the patience of us laid-back Hoosiers has its limits:
www.colts.com

Colts relieve general manager Chris Ballard of his duties

Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
www.colts.com www.colts.com
Click to expand...

Can we expect to see a new coach if we say "pretty please?"
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Foxbat
Foxbat
Jeeez, Week 6, no lead is safe…
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Peter Parker
Peter Parker
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum

DISH Hopper 3 Software Version 713 Is Out

No idea what improvements might be involved.
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N
naptime
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
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jsmit86
jsmit86
naptime said:
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
Click to expand...
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
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long_time_Dish
long_time_Dish
jsmit86 said:
They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
Click to expand...
Oh, you mean "soon"? :biggrin
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Almighty1
Almighty1
jsmit86 said:
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
Click to expand...
I guess they will be busy when lots of people start asking for rollbacks to H708 now that you mention that downgrades of software does exist because it will likely fix the OTA Single Tuner and the IR Remote problems in H710-H713.
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navychop
navychop
Almighty1 said:
it will likely fix the OTA Single Tuner
Click to expand...

:popcorn
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dishstaller
dishstaller
Almighty1 said:
it will likely fix the OTA Single Tuner
Click to expand...
🤣

Oh....you were serious
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iJustine
· posted in iJustine

This is iPhone Duo!

Time for another AWESOME video from iJustine!


View: https://www.youtube.com/shorts/P4_TzYKwcNY


Direct YouTube Link - This is iPhone Duo!
The official iJustine Website's Website
Buy her book!
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Generative AI: Revolutionizing Game NPC Dialogue & Behavior? #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/-O2iLThF4z8


Direct YouTube Link - Generative AI: Revolutionizing Game NPC Dialogue & Behavior? #shorts
TWIT's Website
TWIT Live Feed
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teachsac
teachsac
Staff member HERE TO HELP YOU!
Last reply · posted in TV Shows

S.W.A.T. Exiles (Starz)

Hondo is back with a new squad 9/25 only on Starz.


View: https://m.youtube.com/shorts/b0gPzA8KHEQ
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klang
Never watched the previous shows, so doubtful.
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dfergie
teachsac
teachsac
Started watching yesterday. Not too bad.
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Scott Greczkowski
Scott Greczkowski
Wife likes it.
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teachsac
teachsac
I like Zyra from La Brea (one with the prosthetic).
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dfergie
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in TV Shows

Stargate SG-1 Discussion

Stargate SG-1 cancelled, Atlantis renewed
clear.gif

Monday - August 21, 2006 | by Darren Sumner
clear.gif

The future of Stargate is in question today, as SCI FI Channel has cancelled the long-running Stargate SG-1, Multichannel News reported today and a GateWorld source has confirmed. The news regrettably follows the airing of the show's milestone two-hundredth episode on Friday.

Stargate Atlantis, meanwhile, has been renewed for a fourth season, with the network hoping to see that the spin-off series can stand alone, according to a source.
Source Gateworld
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R
reubenray
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?
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osu1991
osu1991
pluto.tv

Watch Stargate SG-1 for Free Online | Pluto TV

Stargate SG-1 picks up where the blockbuster film left off as the SG-1 team sets out to explore the mysteries of the Stargate and the worlds beyond it in the pulse-pounding series which became a worldwide phenomenon and a science fiction classic. Stream Stargate SG-1 for free on Pluto TV.
pluto.tv pluto.tv
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long_time_Dish
long_time_Dish
reubenray said:
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?
Click to expand...
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.
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reubenray
long_time_Dish said:
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.
Click to expand...
Which one has O'Neil being Ancients? I am at the end of Season 8 now.
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long_time_Dish
long_time_Dish
reubenray said:
Which one has O'Neil being Ancients? I am at the end of Season 8 now.
Click to expand...
If I understand your question, O'Neill had the Ancient's knowledge in the "Lost City" two-part episode. That was when Anubis attacked Earth and there was a big battle over Antarctica.
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Defender on Linux: Microsoft’s Big Security Move #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/wVdnjWsw2Uk


Direct YouTube Link - Defender on Linux: Microsoft's Big Security Move #shorts
TWIT's Website
TWIT Live Feed
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Ramy
Ramy
Supporting Founder
Last reply · posted in The Sports Section

2026-27 NCAA College Football

Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
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Foxbat
Foxbat
Best fan sign I saw during the ND-BYU game: "Bear ate your Lucky Charms!" (Bear being the Cougars' QB). I was going to suggest, "Have you or your team been involved in a Carr crash?"
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osu1991
M
Mike0616
osu1991 said:

View: https://youtu.be/mUq0cZaflyc?si=odZ2TTCweQXCWNBR
Click to expand...


They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
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Jimbo
Jimbo
Mike0616 said:
They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
Click to expand...
Yup, I agree, I'd rather be 2 or 3 till the last few weeks.
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

RTX Spark: NVIDIA's AI PC Powerhouse Details! #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/PSGt6dUXdnI


Direct YouTube Link - RTX Spark: NVIDIA's AI PC Powerhouse Details! #shorts
TWIT's Website
TWIT Live Feed
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