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Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in DISH Network Support Forum
Just got a note from one of my contacts with a note about a few of the bugs / complaints.

For those of you who are having problem when you pause a show, then to unpause using the pause button and instead of the show resuming it restarts.

The temporary solution is do not unpause using the pause button instead press the play buttong to resume playback.

The 29 min extended recording option is not a bug. They have no plans on correcting this.

To extend your shows longer then 29 minutes here is how you do it.

* Create your Event Timer
* After create a timer for an event display guide - go and select the event (has the timer icon) the timer manager screen is displayed -
* select the top timer (it will be the one you just came from)
* the timer edit screen is displayed - select set time
* modify the end or start time more than 29 mins.
64 Replies · 10865 views
D
jcrash said:
&ou miss my point. There is a work around and the sky is not falling - despite the adamant assertions to the contrary. Bugs happen. If the coder in question is under the age of 25, he might well have never owned a cassette player. Obviously, it shouldn't skip you to the beginning unless the intent is that pause once you "pause" but pause twice you "stop." Nevertheless, hitting play works great. Now that everyone knows the issue, skipping to the beginning (in the eyes of a coder) becomes "user error."

Just being devils advocate as it is a position I think I have some understanding on.

The pause button works exactly the same way in every CD player I've ever owned as well. There's no reason why the developers shouldn't know that's how the pause button is expected to work no matter how young they are.

And even if for some reason the developers have lived in a cave for their entire lives, who in their right mind would intentionally code the pause button to return to the beginning of the recording? Calling that "user error" simply because there is a work around is the stupidest thing I have heard in a long time.

I am a software developer as well so I have a bit of experience with this as well. Having a work around for a bug does lower the priority a bit, but that doesn't mean we just refer to it as "user error" and ignore it. We still fix it.

Dennis
R
I certainly admire someone willing to step up to the plate as "devils advocate" for a discussion.

I know of no rule that says hitting pause twice should first pause then unpause something.
As a basic rule I certainly agree, but if you don't intend for it to work that way, then it shouldn't from the start. I tried a limited test of this with a DVD player and VCR in our house. Both only resumed play with a press of the "play" button. Hitting pause again did nothing. Dish PVRs (I have had all 3 models: DP, 501 & 721) have always resumed play with a second press of the pause button. In my book that makes it a common practice with their PVR products.

As a software engineer, I can tell you that given a valid work around - you might never see a "fix" for the issue you log

So am I. My company is SEI CMM level 5 certified. I disagree w/jcrash to the point that it is acceptable or even common practice. Unless that work around is described in the owners manual, then that attitude is crappy. How many of the 721 owners will intuitively "know" about this work around. We know from the generous folks at this site who share what they hear. I haven't received any notification from E* about this. I haven't received an errata page for the instruction manual and of the 4 CSRs and tech reps I spoke with about this issue, NONE mentioned the "work around". Work arounds as a temprorary solution are a way of life, but being so lazy as a manufacturer to say "huh, that works, screw the real fix" is not satisfactory.

If there was, the issue was just about never a high priority.
Kinda scary. I am glad my staff doesn't have that philosophy. Fortunately, according the adv tech support rep I spoke with at the end of my call, they have received a number of complaints and they are working on a fix. We will have to wait and see.
B
They can't even fix the bugs that don't have a workaround, imagine how long it would take to get to one that does. I agree, unless they are posting something on their website or in a message on the 721 to users, then unless you visit this site how would you know..
I have always hit play to pause on anything, I guess I always felt the need to press what I want the equipment to do.
A
point is, they made a BUG, if I take my new car in to the shop, and they change something that was fine, would you bitch?

They Pause button doesn't do this on the 508 I have, and never did it before on the 721.. So if they don't want to fix it, they should simply offer the older software ver.

MS doesn't make me run with their newest version, and I should be able to get back something that was fine before.

Dish needs to really straighten up and take note, as I will not be a returning customer when my years up. The hardware brakes, I'm gone..unless they so so great improvement on their part.

Every one can have there own views, that is great, but Dish just don't give a crap about it's costumers, that I can see after 8 months :)
Stargazer
I hope the 522's are not as buggy as the 721 has become and that it does not arrive buggy.

Also the 322's are more suseptable to bugs because of the dual tuners with two tv outputs and the interaction of having to switch from one tuner to the other and which tuner to access, you know that there are bound to be bugs show up eventually, with there having to be additional software to support that functionality.
meStevo
Lifetime Supporter
Last reply · posted in The Sports Section
Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
116 Replies · 1826 views
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Foxbat
I guess even the patience of us laid-back Hoosiers has its limits:
rvvaquero
I guess even the patience of us laid-back Hoosiers has its limits:
Be nice to see a Cowboy headline like that.
M
I guess even the patience of us laid-back Hoosiers has its limits:

Can we expect to see a new coach if we say "pretty please?"
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Foxbat
Jeeez, Week 6, no lead is safe…
Peter Parker
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum
No idea what improvements might be involved.
24 Replies · 1055 views
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N
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
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jsmit86
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
long_time_Dish
They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
Oh, you mean "soon"? :biggrin
Almighty1
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
I guess they will be busy when lots of people start asking for rollbacks to H708 now that you mention that downgrades of software does exist because it will likely fix the OTA Single Tuner and the IR Remote problems in H710-H713.
navychop
it will likely fix the OTA Single Tuner

:popcorn
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dishstaller
it will likely fix the OTA Single Tuner
🤣

Oh....you were serious
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teachsac
Staff member HERE TO HELP YOU!
Last reply · posted in TV Shows
Hondo is back with a new squad 9/25 only on Starz.


View: https://m.youtube.com/shorts/b0gPzA8KHEQ
7 Replies · 100 views
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K
Never watched the previous shows, so doubtful.
teachsac
Started watching yesterday. Not too bad.
Scott Greczkowski
Wife likes it.
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teachsac
I like Zyra from La Brea (one with the prosthetic).
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68536 Replies · 2673512 views
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Bobby
I Saw The Light - Todd Rundgren
long_time_Dish
Little Bit Of Light - Strange Weather
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EatMyVolts
A Little Bit of Soap -- The Jarmels
long_time_Dish
Give A Little Bit - Supertramp
dishstaller
Little Wing - Jimi Hendrix
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in TV Shows
Stargate SG-1 cancelled, Atlantis renewed
clear.gif

Monday - August 21, 2006 | by Darren Sumner
clear.gif

The future of Stargate is in question today, as SCI FI Channel has cancelled the long-running Stargate SG-1, Multichannel News reported today and a GateWorld source has confirmed. The news regrettably follows the airing of the show's milestone two-hundredth episode on Friday.

Stargate Atlantis, meanwhile, has been renewed for a fourth season, with the network hoping to see that the spin-off series can stand alone, according to a source.
Source Gateworld
2033 Replies · 184131 views
R
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?
osu1991
long_time_Dish
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.
R
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.
Which one has O'Neil being Ancients? I am at the end of Season 8 now.
long_time_Dish
Which one has O'Neil being Ancients? I am at the end of Season 8 now.
If I understand your question, O'Neill had the Ancient's knowledge in the "Lost City" two-part episode. That was when Anubis attacked Earth and there was a big battle over Antarctica.
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Ramy
Supporting Founder
Last reply · posted in The Sports Section
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
152 Replies · 1932 views
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Foxbat
Best fan sign I saw during the ND-BYU game: "Bear ate your Lucky Charms!" (Bear being the Cougars' QB). I was going to suggest, "Have you or your team been involved in a Carr crash?"
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M


They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
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Jimbo
They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
Yup, I agree, I'd rather be 2 or 3 till the last few weeks.
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