211 Warranty BS

polksda

SatelliteGuys Family
Original poster
Jan 6, 2005
80
1
Urbana, IL
I guess things have changed since I first signed up with E*. Back then I had a commitment of 12 months, during which my 811 was completely covered by warranty.

Not so the 211.

The CSR informed me that while I will have an 18-month lease commitment, the 211 is only warranteed for 90 days. If I want any coverage after 90 days I have to pay for the DHPP.

WTF?

I'm obligated to lease the equipment for 18 months, but it's only warranteed for 3 months?

This company has gone downhill in a big fat hairy way. Can they come up with any more ways to nickel and dime longtime customers? First a $6.00 monthly "lease fee" on the first receiver, now the fscking thing isn't even covered by a fscking warranty!!

Grr...
 

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