211k jerky video (1 Viewer)

bonnjer

Thread Starter
SatelliteGuys Family
Aug 5, 2006
38
3
The VIP211k unit that I have in my bedroom is having an issue with jerky video. It started this morning after working fine last night. Been having this box since September or so. I tried rebooting it with the button on the front. Same issue. I went through a couple of other menu screens and exited out of that...it fixed the problem for about 45 minutes. Doing it again now. When you go to the guide, the in screen video box is running just fine. Any ideas on this one guys? Thanks!
 

gjcavana

SatelliteGuys Family
Nov 11, 2008
91
4
Ankeny, Iowa
I'm having the same issue with my VIP722. In the past changing channels and going back to the channel I was watching fixed the issue but last night that didn't work. We ended up watching a jerky movie, very annoying.
 

thedamaja

SatelliteGuys Pro
Feb 6, 2007
444
0
South Bend, IN
Mine used to do that sometimes. Usually changing the receiver resolution would fix it, so I'd jump from 720 to 1080. Rebooting also used to clear it up for me.

I haven't seen it happen since adding the hard drive feature last year.
 

loves2watch

SatelliteGuys Pro
Jun 17, 2007
169
0
Mew Nexico
Unplug your unit from the wall for 1/2 hour. Plug it back in and see if that doesn't resolve the issue. BTW, Dish recommends that their receivers NOT be plugged into a surge suppressor but rather be plugged into a wall socket...
 

bonnjer

Thread Starter
SatelliteGuys Family
Aug 5, 2006
38
3
After posting last night, I tried another reboot with the front button. For some reason, that seems to have cleared it up. Thanks for the suggestions everyone.

By the way, how do you change the receiver resolution? I'd like to try that just in case this pops up again.
 

Tony S

SatelliteGuys Pro
Lifetime Supporter
Sep 7, 2003
1,480
891
Hills of Eastern CT
Ocassionally, I have had the same problem. Both of the methods posted here fix the problem. I have found that going into the setup screen and changing the output resolution from 1080i to something else, and then back to 1080i is easier and quicker than waiting for the receiver to reboot.
 

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