I am a commercial headend tech. I have (9) 211k rcvrs in a rack. 8 turn off at night. The timers are all disabled. The software on the errant units start with "L" the one rcvr that does not turn off software version starts with a " X". IIRC commercial software is supposed to start with an "X". Dishnet commercial is unable to help. i had them disable then re-authorize one rcvr with no help. I also had them hit the rcvrs. Also the Boot Strap numbers are different on the units (by one digit). BTW what's Boot strap? Any ideas?