4 tv's 2 hopper 2 joeys

[doctorbry2001]

I am being told they won't install 2 hoppers and 2 joeys for 4 tv's. anyone know if it is possible?

 

[navychop]

They did it for me. That is a standard install.

Are all TVs HDTVs?

Who said no? CSR on phone?


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[doctorbry2001]

Thanks for the answer. Yes all are hd. It was on twitter they said that.

 

[ZachS@DISH]

Thanks for the answer. Yes all are hd. It was on twitter they said that.

Are you a current customer or looking to start new services?

 

[navychop]

Welcome to what we call "CSR Roulette" - call again until you get someone who can do the job.

What did the Twit want you to do? One Hopper and 3 Joeys?


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[doctorbry2001]

I am a current customer looking to upgrade

 

[ZachS@DISH]

Welcome to what we call "CSR Roulette" - call again until you get someone who can do the job.

What did the Twit want you to do? One Hopper and 3 Joeys?


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We try to have the customer setup with 1 Hopper and 3 Joeys before adding an additional Hopper. We can do this setup, as you stated you have, if the customer insists. 1 Hopper and 3 Joeys works fine for the average customer.

 

[ZachS@DISH]

I am a current customer looking to upgrade

Shoot me a PM with your account information and I will take care of this.

 

[doctorbry2001]

I would like 2 and 2 so that all four could watch a different channel at the same time.

 

[dishrich]

I got 1 Ho, 1 HWS & 2 Jo's FREE with NO trouble whatsoever, when I recently did a DISH Movers...it probably didn't hurt that I was replacing (2) 722k's & a 612 DVR...

 

[doctorbry2001]

Thanks for all of your help!

 

[garys]

Did the twit on twitter say who he/she worked for? If not, you need to disreguard.

Just poking fun at the twit since the info is totally wrong.

 

[doctorbry2001]

Zach took care of everything.

 

[navychop]

Of course.

 

[Joe Satellite Fan]

Zack is the man, all the Dish guys are tops. BTW, One Hopper and 3 Joeys is not a good combination, you run out of tuners real quick. I had that and had it changed to 2 Hoppers and 2 Joeys. Much happier now.

 

[navychop]

.....all the Dish guys are tops.....

I gather you meant DIRT guys.


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[Bobby]

Don't forget the DIRT gals....

 

[3HaloODST]

We try to have the customer setup with 1 Hopper and 3 Joeys before adding an additional Hopper. We can do this setup, as you stated you have, if the customer insists. 1 Hopper and 3 Joeys works fine for the average customer.

I think it's pretty lame that Dish keeps pushing 1H/3J setups. Not even a tuner for each TV. Why should the customer have to insist? Why can't they just simply request it and Dish complies?

That being said, I got 2H/2J installed over a year ago with no questions asked (thru DIRT .)

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[doctorbry2001]

The DIRT team are fantastic!

 

[dishfan82]

Last July I had a 2nd hopper installed. The first rep said it wasn't possible and wanted to charge me 300 bucks . Said no way. Then he transferred me to the loyalty department where I got one for a 100 bucks. One hopper isn't enough for my wife and I. We have a tv in the living room and bedroom so when we had only one hopper tuners were getting used quickly.