He also told me about version 265, which will fix the dark picture problem. I asked "when". He said that a version update is "every few weeks" for new equipment. And that I should see both within 6 to 8 weeks. His words not mine.
Sheesh, last night my program guide only went out for ONE hour and tonight it had no info at all. Had to wait about 20 minutes for it to populate itself and even then it was only an hour and a half of info. Unacceptable, IMO. They really have to get this fixed.