4K channels are on

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The C61 4K client software is screwed up. Just got off the phone with Direct. My C61 suddenly starts only outputting 480p on all channels tonight including 104. Then suddenly it outputs 2160 on 104 and 9800 but 480P on everything else!!

The CSR reports that there is a serious software glitch in the last update that is effecting a lot of people with C61s and screwing with their res output of the box. Some people are unaffected she said.

They are working to fix it as fast as possible and push an update before Wed.
 
now with you guys getting 4k channels i wonder what dish network will do next to add new 4k channels.
 
now with you guys getting 4k channels i wonder what dish network will do next to add new 4k channels.
I think the better question is what can they do?

They're tight on bandwidth and super-compress everything anyway. They could throw something up via Sling/IPTV? Their VOD can reach the necessary 4k bandwidth, but I don't know if that's a long-term solution.
 
The C61 4K client software is screwed up. Just got off the phone with Direct. My C61 suddenly starts only outputting 480p on all channels tonight including 104. Then suddenly it outputs 2160 on 104 and 9800 but 480P on everything else!!

The CSR reports that there is a serious software glitch in the last update that is effecting a lot of people with C61s and screwing with their res output of the box. Some people are unaffected she said.

They are working to fix it as fast as possible and push an update before Wed.
Pretty much the same with my C61K. Only I am getting 480i on almost all channels that should be 720p and 1080i. 9800 is 4K/60. 104 is 4K/24. 105 appears to be 4K/24 but it wants a purchase so I can't be certain. 106 where the Masters is supposed to be is 480i.

My HR54 was unaffected; 720p and 1080i are good.
 
Pretty much the same with my C61K. Only I am getting 480i on almost all channels that should be 720p and 1080i. 9800 is 4K/60. 104 is 4K/24. 105 appears to be 4K/24 but it wants a purchase so I can't be certain. 106 where the Masters is supposed to be is 480i.

My HR54 was unaffected; 720p and 1080i are good.


Yeah strange isn't it? They got 2160 working on 104 and 9800 but not 106. Everything else is 480!

Weird.
 
Anyone stuck on 480 can change that on the banner menu. Slide over to Audio / Video and change the resolution to the one that you desire. It will stay that way on all channels, except the 4k ones. The last update screwed up the native on native off option.
 
Anyone stuck on 480 can change that on the banner menu. Slide over to Audio / Video and change the resolution to the one that you desire. It will stay that way on all channels, except the 4k ones. The last update screwed up the native on native off option.


Thanks a ton! At first I could not get this to work. The menu keep freezing when I highlighted the resolution options. After a reboot of the box I got it to work.
 
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Pretty much the same with my C61K. Only I am getting 480i on almost all channels that should be 720p and 1080i. 9800 is 4K/60. 104 is 4K/24. 105 appears to be 4K/24 but it wants a purchase so I can't be certain. 106 where the Masters is supposed to be is 480i.

My HR54 was unaffected; 720p and 1080i are good.
Im actually getting that in 1080I with a Directv logo. 9800 is 4K/60 104 is 4K/24 and 105 I have no clue as I would have to purchase to find out. For them to fix 106 shouldn't be too hard. They would have to change the mapping from the slide to the video and audio pids on 9800 as they do with other non visible sports content. I'm not worried about it and I think come Thursday it will be a mute point. I did get a glimpse of 9800 today while they were doing testing from Amen corner. The picture looks amazing.
 
Anyone stuck on 480 can change that on the banner menu. Slide over to Audio / Video and change the resolution to the one that you desire. It will stay that way on all channels, except the 4k ones. The last update screwed up the native on native off option.
I turn native off, but it won't stick. Go back in and native is still on.
 
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