4K joey locking up when trying top play Netflix

[brad1138]

(trying to play)

I was watching Netflix, it go to the end of an episode and crashed back to TV. Since then, when I try to watch Netflix it never makes it past the loading screen and locks up. I have to reboot to get it working again. I unplugged/rebooted the Hopper and Joey...

Anyone seen this issue?

 

[brad1138]

Just needed to update software on the joey, all is good now.

 

[KAB]

Just needed to update software on the joey, all is good now.

Netflix will never be as reliable on Hopper/Joeys as opposed to a Roku. You will probably have problems again down the line. Just a fair warning.

 

[DjZoey]

I haven't seen any issues with my Joeys when using NetFlix. However I have my Joey's connected using this method I found on DISHs forums:
DISH Support Forum • View topic - Netflix not working on Joey 2

Joeys are not connected to the Hopper using RG6.