5.3 ir remote stopped working after 6 months (1 Viewer)

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Supporting Founder
Supporting Founder
Mar 21, 2005
Seal Beach, California
I have a 722k dvr, and my 5.3 remote stopped working today.This is after working fine for 6 months. I had an brand new 5.3 and that one also did not work today.
Dish support had me try the new 20.0 ir remote that came with the 722.
It would also not work, so dish is sending a 21.0 remote tomorrow.The tech said a 21.0 remote has a switch to set to ir.

Is the tech correct ?

Is there new software that prevented the 5.3 remote working ?
Help, This is confusing.
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