622 DVR question

[GaryZ06]

Hey guys I have a 622 DVR and it freezes every couple of days and then some of the HD channels are blank(black screen) I then have to reboot it but it is a pain in the butt....is this normal? Thanks

 

[steve4810]

Hey guys I have a 622 DVR and it freezes every couple of days and then some of the HD channels are blank(black screen) I then have to reboot it but it is a pain in the butt....is this normal? Thanks

Does it freeze when playing a recording or during live TV? Mine does what you say yours does but it is just the recording that seems to have bad spots.

When you see the black screen or the freezes try pressing the "skip forward" button. That has always worked for me.

 

[GaryZ06]

Does it freeze when playing a recording or during live TV? Mine does what you say yours does but it is just the recording that seems to have bad spots.

When you see the black screen or the freezes try pressing the "skip forward" button. That has always worked for me.

Hey Steve....it freezes only on live TV.I will try the skip forward button but the blank screen only on a couple HD channels puzzles me....Thanks for your reply

 

[NickG]

Sounds like it may be heat related. Mine used to freeze. Hasn't done it since I moved my DVD player that was sitting on top of the 622.

 

[steve4810]

Sounds like it may be heat related. Mine used to freeze. Hasn't done it since I moved my DVD player that was sitting on top of the 622.

Right.

There is/are threads about how you see what temp your 622 is running at. It's part of the menu tree (someplace or other).

Anybody know what the procedure is for the OP?

 

[GNASH]

Right.

There is/are threads about how you see what temp your 622 is running at. It's part of the menu tree (someplace or other).

Anybody know what the procedure is for the OP?

It is under the menus and you will want to look at counters

I think it is Menu, 6, 3, and then go to counters (I did this from the 625, so I will give some names of menus also).

The different menus were titled: System Menu, and then Diagnostics. Once you select counters, push the page down button until you find the HDD Temps.

Hope that helps,
Geoff

 

[steve4810]

It is under the menus and you will want to look at counters

I think it is Menu, 6, 3, and then go to counters (I did this from the 625, so I will give some names of menus also).

The different menus were titled: System Menu, and then Diagnostics. Once you select counters, push the page down button until you find the HDD Temps.

Hope that helps,
Geoff

Thanks Geoff. The numbers were correct for the 622 too.

Gary: When you get to the counters screen, you have to use the "page" buttons on the upper right corner of the remote. I've never bothered using them before and I was stymied for a bit until I found out that ONLY the "page" keys move you down the list of counters.

FYI: My average HDD temp is 132 with a high of 140.

(sounds like a weather report for hell)

 

[GaryZ06]

My average temp is 123 and the high temp is 134 so I guess heat is not the answer....

 

[reallyniceguy]

hmmm its not normal... shouldnt do this.... call dish to get an ra going, tell them that it ffreezes constantly. If you want to keep recordings you will probably have to get the external hard drive service and save them there. Then ra the receiver. Ive heard many people have problems with their 622.