622 Harddrive Erased

[SALvation]

I got a call from my wife this morning that our 5 month old 622 receiver showed a message that the harddrive was corrupt and it was erasing all programs while it reformatted. This is a major inconvenience as we had a ton of my son's favorite cartoons saved and now they are all gone.

We had Tivo before this for 5 years and never had this kind of problem. I'm starting to think I made a huge mistake signing with Dish. There have been no new HD channels added besides Food, they STILL don't carry FSN-HD, their hardware keeps failing, and I now realize Voom is completely useless to me. I'm already counting the months until I can leave.

 

[DishDave]

You where lucky with Tivo. I know Dishes software can cause some issues but i will still take the inconv. Of the hardware and software over any other provider.

Dish's DVR's blow away the rest of them including TIVO.

 

[jayn_j]

I got a call from my wife this morning that our 5 month old 622 receiver showed a message that the harddrive was corrupt and it was erasing all programs while it reformatted. This is a major inconvenience as we had a ton of my son's favorite cartoons saved and now they are all gone.

We had Tivo before this for 5 years and never had this kind of problem. I'm starting to think I made a huge mistake signing with Dish. There have been no new HD channels added besides Food, they STILL don't carry FSN-HD, their hardware keeps failing, and I now realize Voom is completely useless to me. I'm already counting the months until I can leave.

I hate to say this now, but this is a known bug. NEVER click OK on that message. Unplug the unit and reboot. The message will go away and your programs will remain intact.

 

[Hall]

I hate to say this now, but this is a known bug. NEVER click OK on that message. Unplug the unit and reboot. The message will go away and your programs will remain intact.

I thought that clicking okay normally only deleted the stuff that Dish downloads to the receivers ?? That's a known bug, yes. In this case, it's very possible that the hard drive truly was corrupt.

 

[jrobins121]

I had the same message this morning and I clicked OK. I only had one show on the drive so I wasn't too upset. However, when the dvr restarted the show was still there. Did your programs really get wiped out or was it just cleaning up the Dish downloads?

 

[tawhite]

Had this happen myself tonight, it just wiped out the Dish crap, my stuff is still intact.

 

[navychop]

It usually does no harm, as posted. Check to see if anything was in fact erased.

Many threads on this.

 

[sno543]

I had the same message myself tonight.

 

[kshoz]

I had the same message...... rebooted, and everything still seems to be there.

 

[Neutron]

Makes ya wonder with the majority of yall getting the same message the same day.

 

[Paradox-SJ]

Sounds like the mothership download something on its own and it was bad.

 

[lgb0250]

I had this happen last week and I just clicked on ok and when it rebooted itself everything was still there.

It happened again this morning and when I repeated what I had done previously I had all of my recordings deleted!!!!

What the heck is going on???

 

[rthomp03]

I had the message up yesterday morning when I went to set a timer for the Rose Parade and just did a hard reboot to clear it.

 

[dslate69]

Soft reboot (hold down Power) worked for me the one time this happened to me.
All recordings were still intact.
I would never just hit OK to deleting ALL my recordings.
If I am going down, I'm going down swinging.

 

[rthomp03]

Soft reboot (hold down Power) worked for me the one time this happened to me.

That's what I meant to say. :

 

[PowerMax]

I got a call from my wife this morning that our 5 month old 622 receiver showed a message that the harddrive was corrupt and it was erasing all programs while it reformatted. This is a major inconvenience as we had a ton of my son's favorite cartoons saved and now they are all gone.

We had Tivo before this for 5 years and never had this kind of problem. I'm starting to think I made a huge mistake signing with Dish. There have been no new HD channels added besides Food, they STILL don't carry FSN-HD, their hardware keeps failing, and I now realize Voom is completely useless to me. I'm already counting the months until I can leave.

That is a huge bummer man, at least you are able to see how to fix it in the future! I am with ya on the tivo bit though, nothing better!

 

[SpenceJT]

I had the same exact thing happen with one of my 622's last week!

I wasn't about to take a chance on losing all HD episodes of Firefly so I performed a soft reboot and haven't seen the message since.

Does anyone have any connections that they can use in investigating this?! You know what they say...

“Once is an accident; twice is a coincidence; three times….a conspiracy”​

I would love to know what triggered so many identical errors, within such a small window of time.

 

[Jim S.]

I had the message tonight when I turned my receiver on. Since I've been reading Satelliteguys, I unplugged the receiver rather than clicking OK. It restarted without any problem and I haven't noticed anything missing.

Has Dish ever said why the heck this pops up? If these receivers are Linux-based, they ought to be able to fix minor filesystem errors without user intervention -- although they shouldn't be having filesystem errors in the first place!

 

[dslate69]

I would try a soft reboot before I unplug it. It is a more graceful reset.