Make sure Alternate Audio is set to English. One more than one model of ViP receiver, I have seen a bug where the Alternate Audio setting will change to another language (usually Italian) on its own after a software update. So, it is a good idea to check that setting periodically, just in case. Even if it does say English, try changing it to another language, save the changes, and then go back and change it back to English, saving that change also. These steps will ensure that the Alternate Audio actually is set to English.