721 acting up after "upgrade"


Supporting Founder
Original poster
Supporting Founder
Sep 8, 2003
Eastern Connecticut
My 721 guide was showing mostly NO INFORMATION AVAILABLE on almost everything that was not current. I turned it off for about a minute, then turned it back on.

When I turned it back on, a screen appeared telling me not to turn off the unit, as it was downloading a new software upgrade. So, I watched and waited. It went through all of the connecting and downloading steps.

It finally said that the download was complete and it was intstalling the software. I waited and waited and finally said the hell with it and went to bed.

This morning, I STILL have the following message on the screen:

Download Installation Succeeded
Please wait while the system is upgraded

Should I pull the smart card and reboot?? Anyone else have this problem?

JonUrban said:
Reboot (pulled smart card) worked. All is well.
Same thing happened to mine the night the latest software rev was first spooled. I waited an hour before going to bed and seeing the same message you saw the next morning. I don't think its initialization phase finalized. Just hangs until you reboot it.

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