721 Strange Guide Display

T

Tom488

Thread Starter
SatelliteGuys Family
Sep 8, 2003
37
0
Anyone with a 721 ever see their guide looking like this?

http://home.earthlink.net/~tlawren349/721_Guide-1.JPG
http://home.earthlink.net/~tlawren349/721_Guide-2.JPG
http://home.earthlink.net/~tlawren349/721_Guide-3.JPG

The font is smaller, only 6 channels display at a time (7 is normal), the program name and description have while boxes around them, and the record icons (the little red balls) don't display on any of the scheduled programs.

How do you do the 721 NVRAM reset again? :rolleyes:
 
Scott Greczkowski

Scott Greczkowski

Welcome HOME to SatelliteGuys!
Staff member
HERE TO HELP YOU!
Sep 7, 2003
100,693
20,246
Newington, CT
The NVRAM reset will not fix this problem, there is a currupt HTML table inside the 721.

The only way to fix it without opening the box (which I do NOT suggest doing) is to wait for a software update, which will fix the HTML problem.

I would suggest calling Dish and asking for advanced support and tell them your menus look screwed up and even offer to send them your photos via email, the should send you another 721 unit if you do not want to wait another 2 or so weeks for the software update. :)
 
T

Tom488

Thread Starter
SatelliteGuys Family
Sep 8, 2003
37
0
I would suggest calling Dish and asking for advanced support and tell them your menus look screwed up and even offer to send them your photos via email

Yep - did that. They said I should expect a callback from them, probably tomorrow. I can wait for the software update - it's not a HUGE inconvenience. Maybe I can get them to put my receiver ID at the top of the list to get the update? :D
 
Stargazer

Stargazer

Supporting Founder
Supporting Founder
Sep 7, 2003
16,565
340
Western WV
Maybe they will call you back in two weeks to tell you that the new software is out, lol, just had to say that.
 
M

MRUSS

Pub Member / Supporter
Pub Member / Supporter
Sep 9, 2003
211
0
Crane Mo
Yes my guide has been like that for 2 months now.I have got it approved to exchange but I want to see if it does fix it when we get the new software.
 

Similar threads

mdntblu
Replies
2
Views
958
navychop
navychop
T
Replies
5
Views
2K
WeeJavaDude
W
B
Replies
0
Views
1K
bsobel
B
120inna55
Replies
1
Views
1K
120inna55
120inna55

Users Who Are Viewing This Thread (Total: 0, Members: 0, Guests: 0)

Top