722 DVR freezing (1 Viewer)

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Timatkn

New Member
Feb 3, 2010
2
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Minnesota
The last few weeks we have been getting frequent freezing when playing TV shows back on the DVR. It is only in the playback mode. Basically almost unwatchable now.

2 questions: I am leasing and currently do not have the home protection plan--Do I need the plan in order to have Dish help me out for no cost?

I'll add this is the 3rd DVR since I signed up in November of 2008. The first one worked for a few months, the second one (replacement) never worked, the current one is only 6 months old. I did not renew my home protection plan because I heard such good things about the units that I figured this one would last the rest of my contract. How unlucky can someone be?

So my second question, Are these units really that buggy---is it normal to average only 5 months use per unit? Every problem has been different, they are not stored in an enclosed space. I cannot believe the troubles I have had in a little over a year.

Thanks for the help.

T
 
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