well at least the guy that clled me this morning wasn't kidding around. i recieved my update on the 811 this evening and most everyhting is working much better. let's just hope what he said about the viacom deal is true. let's face it he told me today the 811 would be updated and it was. so let's all be a little patient thru monday. that's when dish's ten day restraining order runs out with viacom. let's just hope the deal gets done. also wanted to remind everyone about the next charlie chat at 8pm on march 8 monday night.
below is the the other thread i sent earlier.
811 isuues, viacom and charlie chat
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hello patriots,
i emailed ceo@dishnetwork.com last night. in the email i asked the following.
1. when would the issues of the 811 be resolved
2. what's the deal with viacom. will there be a blackout of viacom channels voiding my contract with the at60, at150, and at180 and showtime unlimited.
3. when could we expect more hd channels.
instead of email me some simple response, i recieved a call just about 20 minutes ago. john called and since there were so many imortant issues that need addressed in my email, he thought it would be easier to call.
the answer to the 811 questions.
1 software update will go out today. it should fix most of the problems but the dark screen on some tv's. they are tring to have another update by the end of the month but since this update was delayed, it might be also.
viacom answer
2. they are in heavy nogotiations with viacom even though the haven't signed anything as of this morning they will have it taken care before the blackout would occur. he couldn't say to much but told me an offer viacom submitted was on the talble that dish is srtongly considering. he said they 98% postive that there will be no interuptions in those viacom services.
hd progamming dance
3. the answer to the "when do we get more hd", was simple. he can't release that info but did tell me to watch the mar 8 charlie chat. they will be talking about all the new hd programming that might be available in the near future.
just wanted to pass on the ifo. and send a thank you to all of you on the forum for informing me aof these issuses. i also think it was commendable that dish did respond by phone and not by email.
below is the the other thread i sent earlier.
811 isuues, viacom and charlie chat
--------------------------------------------------------------------------------
hello patriots,
i emailed ceo@dishnetwork.com last night. in the email i asked the following.
1. when would the issues of the 811 be resolved
2. what's the deal with viacom. will there be a blackout of viacom channels voiding my contract with the at60, at150, and at180 and showtime unlimited.
3. when could we expect more hd channels.
instead of email me some simple response, i recieved a call just about 20 minutes ago. john called and since there were so many imortant issues that need addressed in my email, he thought it would be easier to call.
the answer to the 811 questions.
1 software update will go out today. it should fix most of the problems but the dark screen on some tv's. they are tring to have another update by the end of the month but since this update was delayed, it might be also.
viacom answer
2. they are in heavy nogotiations with viacom even though the haven't signed anything as of this morning they will have it taken care before the blackout would occur. he couldn't say to much but told me an offer viacom submitted was on the talble that dish is srtongly considering. he said they 98% postive that there will be no interuptions in those viacom services.
hd progamming dance
3. the answer to the "when do we get more hd", was simple. he can't release that info but did tell me to watch the mar 8 charlie chat. they will be talking about all the new hd programming that might be available in the near future.
just wanted to pass on the ifo. and send a thank you to all of you on the forum for informing me aof these issuses. i also think it was commendable that dish did respond by phone and not by email.