- Sep 14, 2003
A friend of mine just got an 811 installed. All channels worked fine upon install, but after powering up the unit the following morning, he could see the guide and could see/hear the cd channels, but any other channel resulted in a black screen. The signals on 110 and 119 were fine. There was no "acquiring signal" error or anything, just the black screen. He called the installer who eventually had it fixed with a reboot. The installer said other customers were having the same problem with the 811's and it was related to a recent sw upgrade. I figured I would have heard about this on this board. So, was there a sw spooled last night? And did it cause such problems?