Addl Receiver Access Fee (1 Viewer)

MSG

Thread Starter
SatelliteGuys Family
Aug 4, 2004
66
0
Connecticut
Here is a story.
At March 07 I upgraded my 811 receiver with VIP622.
Yesterday I got my new bill from Dish. Here is a part of it:

Addl Receiver Access Fee……….…….....6.00
DISH Network DVR Service Fee……..…5.98
DishHD Bronze…………………… .........…49.99
CT Gross Tax………………….…….........….2.65
Lease Equipment Upgrade………..….299.99
DISH Network HD Receiver…… …….0.00
Equipment Install……………………........ 99.95
Promo Prof. Install…………….........……..0.00
Installation…………………………...............0.00
DISHPro Dual LNBF………….........…….79.00
State/Local Tax………………........………33.79

It took me over 2 hours of conversations last night with (3) CSR’s explained them that 299.99 should include all installations and equipment. What I couldn’t get is why they charging me Addl Receiver Access Fee 6.00:D . The explanations were different every time I asked, but they won't take it away.
I have only one receiver in the house and it is connected to the phone line. When I called for upgrade CSR stated that I should pay 49.99 for the Bronze and 5.98 DVR Fee.
Did anybody know if they suppost to charge this?:confused:
My understanding was that this fee should be waived for the first receiver.
 
Last edited:

teachsac

SatelliteGuys Master
Staff member
HERE TO HELP YOU!
Nov 3, 2005
14,969
859
Elk Grove, CA
MSG,

Hope you got that 180 credited finally. Amazing how many people have reported these things on their bill.

gary is correct, should be lease fee. Got your phone line plugged in?
 

BFG

SatelliteGuys Master
Supporting Founder
Mar 2, 2004
8,207
0
Orlando
Yeah they must've put something in there system that adds those installation charges. They better get it fixed because it looks to really be screwing everyone up
 

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