any chance for a new dual tuner ota dongle?

Scott Greczkowski

Scott Greczkowski

Welcome HOME to SatelliteGuys!
Staff member
HERE TO HELP YOU!
Sep 7, 2003
100,376
19,238
Newington, CT
An Air TV rep is about as informed as any other call center representative and the only real information they have is the scripts in front of them.

Chances are the CSR is someone getting paid $12 and hour and perhaps has never seen or used an air tv or for that matter has ever seen or used a Dish Hopper.

With that said I would not call Air TV about this as what’s going to happen is we are going to see them change the price to $60.

We are trying to save people money here. :)


Sent from my iPhone using the SatelliteGuys app!
 
Mark609

Mark609

SatelliteGuys Guru
Jan 1, 2015
130
41
Texas
An Air TV rep is about as informed as any other call center representative and the only real information they have is the scripts in front of them.

Chances are the CSR is someone getting paid $12 and hour and perhaps has never seen or used an air tv or for that matter has ever seen or used a Dish Hopper.

I understand the game. Pay your money and take your chances.
 
JeffN9

JeffN9

SatelliteGuys Pro
May 5, 2007
294
119
Oregon, WI.
My white AirTv dual tuner has made in China on it, not Denver but it has a Dish-Denver return address on the box.

I called AirTV yesterday to check on my order. Today I received an e-mail from Dish wanting to know about my Cust. Svc. experience from yesterday. It appears that Dish and AirTV are one in the same.
 
Mark609

Mark609

SatelliteGuys Guru
Jan 1, 2015
130
41
Texas
Why wait? :confused: That just means that you won't see it working on the day you get your H3.
Because no matter what rep I talk to regarding a deal I can't get anything in writing and with every rep I talk to the charges are never the same.

Today I went a level up to a supervisor who supposedly made a committment since I'm a Preferred Customer. Said she would send me a break down of the charges for a 2 year comittment regarding a Hopper 3 and one Joey, total mo. charges including taxes and fees "will be" $65 a mo. for 2 years. So, guess what? Still no written confirmation of our contractual agreement. Haley, supervisor - "Give me 15 minutes to put it together." It's been 2 hours - nothing.

I've been with DISH since the 80's and have learned not to trust these bastards. They are shady, greedy. All I've been asking for, for 3 days now, is something in writing. :cool: The game is to promise something and after you've signed the dotted line find out with your first bill you've been screwed.
 
comfortably_numb

comfortably_numb

Dogs have owners, cats have staff
Pub Member / Supporter
Nov 30, 2011
13,108
14,440
Kansas City / Las Vegas
I've been with DISH since the 80's and have learned not to trust these bastards. They are shady, greedy. All I've been asking for, for 3 days now, is something in writing. :cool: The game is to promise something and after you've signed the dotted line find out with your first bill you've been screwed.

Since the 80's huh? I thought DBS didn't come around until 1996.

You need to email ceo@dishnetwork.com and deal with them. That's the Office of the President. They'll give you everything in writing. Just be friendly, tell them you are a long time customer, are considering leaving and would like to discuss options. I wouldn't suggest calling them greedy bastards when you speak to them, though. ;)
 
Geronimo

Geronimo

Supporting Founder
Supporting Founder
Lifetime Supporter
Sep 9, 2003
12,035
1,618
Since the 80's huh? I thought DBS didn't come around until 1996.

You need to email ceo@dishnetwork.com and deal with them. That's the Office of the President. They'll give you everything in writing. Just be friendly, tell them you are a long time customer, are considering leaving and would like to discuss options. I wouldn't suggest calling them greedy bastards when you speak to them, though. ;)


Echostar was selling C Band Equipping in the 80s. So he may have been a customer of theirs then.
 
comfortably_numb

comfortably_numb

Dogs have owners, cats have staff
Pub Member / Supporter
Nov 30, 2011
13,108
14,440
Kansas City / Las Vegas
Echostar was selling C Band Equipping in the 80s. So he may have been a customer of theirs then.

Maybe, but he claimed he'd been with "Dish" since the 80's, and no such company existed then. They didn't form Dish Network until 1996..
 
A

Apologist

SatelliteGuys Pro
May 25, 2005
506
19
Just to give a quick update. The Airtv dongle is working great for me. On my most difficult channel I have yet to see one breakup. This is the same channel that the hdhomerun couldn’t tune. Up and down dropout. Same repeating pattern over and over and we were never able to figure it out. Not sure if the weather is contributing but so far so good over 5 days.
 
  • Like
Reactions: Mark609
comfortably_numb

comfortably_numb

Dogs have owners, cats have staff
Pub Member / Supporter
Nov 30, 2011
13,108
14,440
Kansas City / Las Vegas
Just to give a quick update. The Airtv dongle is working great for me. On my most difficult channel I have yet to see one breakup. This is the same channel that the hdhomerun couldn’t tune. Up and down dropout. Same repeating pattern over and over and we were never able to figure it out. Not sure if the weather is contributing but so far so good over 5 days.

I have also found the AirTV tuner to be more sensitive than my HD Homerun Connect tuner.
 
L

locoham

Member
Dec 8, 2012
10
0
NC
Still waiting for my AirTV adapter to arrive. I ordered it last Thur. but have not gotten an item shipped e-mail yet. They must be on back order now because of you guys ordering so many:)

I ordered one last Wednesday, the 24th. Got an email today saying it would arrive tomorrow, UPS 2nd day air, so you should have yours Friday
 
Mark609

Mark609

SatelliteGuys Guru
Jan 1, 2015
130
41
Texas
Care to correct any tiepoes too while you're at it? :clapping I was one of the original customers who picked up a box of equipment and installed everything myself before there was an installation service. Don't really care about the exact date. It's not the issue.

Well, come to find out what was quoted by a DISH supervisor today for the 120 channels is $55 vs what she quoted me on the phone, $43. No mention of free installation in the contract terms nor the fees, price of a Joey, etc. Again, they're all sleeze balls. Looks like I'll have to waste another 30 minutes of time with the 4th call tomorrow. No other corporation practices such sleeze, aka non transparent games, as DISH.


Programming Package
Price*
America's Top 120 $54.99
America's Top 120+ $64.99
America's Top 200 $74.99
America's Top 250 $84.99
Latino Clasico $34.99
Latino Plus $39.99
Latino Dos $54.99
Latino Max $69.99
*The prices set forth above are subject to your participation in the eAutoPay promotion or any successor promotion (and receipt of a $5 discount per month in connection with such promotion) at all times during your Price Guarantee Period.

Receiver
Fee**
Hopper, Hopper with Sling, and Hopper 3 $10.00/mo.


Any constructive advice is appreciated regarding what's the norm with reputable and honest ops - full disclosure. The forum petty "gotcha" barbs are not.

Thanks
 
dare2be

dare2be

SatelliteGuys God
Lifetime Supporter
Jul 15, 2011
12,663
7,528
FL
What you posted looks right, which is the Preferred Customer Offer for existing subscribers.
 
  • Like
Reactions: crodrules

Similar threads

Yragha
Replies
37
Views
2K
HipKat
HipKat
Yragha
Replies
14
Views
1K
Jim5506
Jim5506
gpflepsen
Replies
325
Views
42K
sxmfan2018
S
B
Replies
3
Views
1K
jergenf
J
Yragha
Replies
1
Views
729
comfortably_numb
comfortably_numb

Users Who Are Viewing This Thread (Total: 0, Members: 0, Guests: 0)

Who Read This Thread (Total Members: 1)

  • gz

Latest posts

Top