Assistance with HR34-700 needed

[IowaGuy79]

Hello, starting about Thursday of last week the guide on my HR34-700 just started showing "Regular Schedule". Of course this is preventing anything from recording. When I restart the box (using the red button), the guide shows for a little while and then reverts back to "Regular Schedule". My two other HR24s are fine, and I get a great signal on all five turners (in the HR34) for all satellites. Software is 0x8d4. Also sound doesn't always come on (thru HDMI) and you have to shut off the box and turn it back on (not hitting red button). Any suggestions would be appreciated. Thank you!

 

[cinsu]

As far as the guide, try doing a double reset, reset it twice either from the menu or the red button, twice within 30 minutes, letting it boot completely in between. This causes the receiver to forget all of the guide data and reload it.

I am not entirely sure about the sound problem. Maybe somebody else can chime in on that.

 

[Drucifer]

Keyword CLEARMYBOX

 

[cinsu]

Keyword CLEARMYBOX

Does that do the same thing?

 

[IowaGuy79]

Pushed the reset button twice, one right after the previous one was finished. No luck. Trying a software download.

 

[Drucifer]

Does that do the same thing?

Yes, in less shocking method. It clears the stored data.

 

[cinsu]

I love it when I discover things in forums that directv didn't teach me...

 

[IowaGuy79]

Software download didn't fix it either!?
Will the CLEARMYBOX option remove series too?

Thanks for all of the help!!

 

[Drucifer]

Software download didn't fix it either!?
Will the CLEARMYBOX option remove series too?

Thanks for all of the help!!

Yes & No.

The Series Manager list will remain, but will take over 24hrs to repopulate with new episodes to record. Same for the ToDo List