When I call DISH CS the computer tells me I have been identified as an AT&T customer and I am directed to a CSR who handles both AT&T and DISH accounts. S/he is familiar with what AT&T offers it's customers and what DISH offers its customers. If you look at the AT&T site you will notice that the equipment offerings are different and there are limits to the number of receivers, especially DVR's.
Let's settle this once and for all by using some common sense. Why would AT&T, Sprint, Embarq; et al hire and train CSRs to do what DISH CSRs can do already? It's just good business sense. AT&T offers its customers the convenience of having one bill and the opportunity to sell you more AT&T services with the lure of a bundle discount--nothing more and nothing less. The bundle discount basically gives you your locals for free, which used to be included in the basic price when DISH did not. It's just smoke and mirrors. I guess if you don't believe me just call DISH and ask them. The truth will set you free.
I understand all that you're saying here; it is just common sense. But the main reason why I wanted to separate my account from AT&T was so that I would have a plain and simple DISH Network account; when having an AT&T|DISH Network account, "moving" is pretty much impossible, something I still want to be able to do
. Does anyone here have any experience doing this? When I start an online chat or call a CSR and I give him/her my account info, I don't want her to say "Call this number, this is a partner account". I want the CSR to say "Sure, I'd be glad to help you with this". To me, losing the $5 discount is worth it
. If I request separate billing, does the DISH bill still come from AT&T, or does it come directly from DISH? Thanks again for your patience and understanding.
--we want to just have a separate bill from e* and then a bill for home phone & wireless. Is this allowed, or has anyone else done this before? It makes making changes on our dish account much easier without having to deal with a third party
