I've had Directv for at least 15 years. I've always had great service when I've called with problems. Over the last 24 hours I've had to deal with what I was eventually told was a subcontractor in the Philippines while trying to get technical help. This not only involved serious communication problems because of language barriers but also being repeatedly lied to. The last person I talked to answered "yes" when I asked her if Directv had moved all their call centers out of the U.S. Does anyone know if this is really true? Has anyone else had similar experiences?