Bad R15? Replace with local dealer?

[Darrell S]

I think my R15 has gone bad. It just checks the disk for 30 mins., and tells me to unplug the box and try again which I tried several times.
Is there some magic combo of buttons to try a reformat or is my R15 screwed?

Can I call a local dealer for a replacement and have them send the old one back to D*? I would rather do that than call D* directly and have to deal with whatever random co. they send out.

 

[rad]

Last I knew for a reformat:

When the screen goes black after the "Almost There" screen is when you hold the record + down arrow on the front panel until the record button lights up.

If it works the record light should come on for 30-60 seconds.

 

[Darrell S]

Thanks Rad. After a 2 hr. 15 min. reformat, my R15 is up and running again.

 

[rad]

Hope that clears up your problems.