More movies were added that we can't add to our queue. Here's the canned response from a CSR. This sucks. I will probably end up cancelling and going with Netflix.
Hello John,
Thanks for contacting BLOCKBUSTER Online Customer Care.
I am deeply sorry for the inconvenience you have experienced in adding movies to your queue. Please be advised that Internet Explorer is the preferred browser for our website and is the primary browser which our technical team has tested. You may find that other browsers such as Mozilla/Firefox, AOL/Netscape, Safari, and others are not completely compatible. Within Internet Explorer, you may need to reset your browser in case any temporary files have become corrupt. Simply navigate to Tools>Internet Options and click on both the ‘‘Delete Cookies’‘ and ‘‘Delete Files’‘ buttons, both listed under the Temporary Internet Files category. Within this category, you will also want to click the ''Settings'' button and verify that the "Every Visit to the Page'' option is enabled. After clicking "OK" to accept the settings, navigate to Tools>Internet Options and click on the Privacy Tab. Click the ''Advanced'' button; the "Override automatic cookie handling" box should be enabled with both the ‘‘First-Party Cookies’‘ and ‘‘Third-Party Cookies’‘ set to ‘‘Accept’‘. If the issue persists, you may have a version of spyware software such as ‘‘Ghost Surf’‘ that prevents your computer from successfully accessing all pages within our website. This type of software ‘‘erases your tracks’‘ while on the internet, impacting sign-in capabilities. You may need to disable this software while on our site. Please contact your ISP / Internet Service Provider if you have questions about disabling this functionality.
I hope that the information I have given helps. Please let me know if you have additional questions, and I will be very glad to assist you. Thank you for your patience and understanding.
