For example, I had to pay for AT120 + HBO just because I watch Sopranos and Speed.
Who sold you the dish? DNSC or a retailer? How did you sign up for a package? Dish, retailer, contractor/sub-contractor? You don't need 120 + HBO. Go for 60. Really though it's only a $10 difference between 60 and 120 anyway.
Another thing is sloooooow moving toward HD world while developing very high end SD receivers and making 811 which needs to be rebooted on a daily basis.
You got a bad receiver. I've run into this in area where there is no DNSC yet. All or most of the work is done by sub-contractors. In KC we're phasing out subs. The problem you're descibing sounds like you got a bad reciever. You either got one when they first came out, one from a bad batch or one a sub dropped. I've seen it happen, their handling of these things sucks. What do they care. We get stuck with most of their trouble calls anyway.
VOOM sucks. From the installs I've seen they aim at 61.5 and that's a freaking international satellite! Dish Network's HD channels are now on 119 and 110. Some channels will start going to 105 (inluding internationals). The reason we don't see more HD programming is that there aren't a lot of providers (VOOM has channels that are only on VOOM and they suck, they're filler). Another reason is space. The satellites can only hold so much. Due FCC regs we have to lease out time/space/programming off the Echostar sats to our competitors to avoid monopolies. HD takes up a lot of space combine that with DirectTV and others and it fills up quick. I don't see VOOM taking off too much. DirectTV is suffering (I've talk to their employees_ and there are just to many problems with line of sight for the sats VOOM points at.
I'm not trying to offer you a sales pith just helping you get your facts straight.