I canceled service on Monday after almost 3yrs. Tried to get a deal to stay. They wouldnt do anything. So after chatting with csr and phone calls. No offers worth for staying. Got two phones since then. Wed wasnt available to answer the call and left no message on answering machine. Then last night answered caller id said acct management. So answering it was dish trying to keep as a customer. I guess before sending the equipment back. No deals other than what was said before canceling. I dont know why they just dont come right and ask what would make me stay. First offer $l0 off for 5mos,sec try hbo/sho free for 3 mos. Not really enough. I kept saying I would stay if I could get the same offers as new customers and didnt say it but might be willing to commit to 24 mos. Since that is incl in the new customers offer. A lady I work with has had dish for 3 yrs or more. When I told her I had canceled . She told me she did the same cost going up. And hung up and her boyfriend or hushand. Anyway different last name. Ordered it under a new customer offer. Of course she new she has too send back equipment. My partner doesnt want to have an acct in his name. He pays the condo fee and mortgage. I pay all utilities in my name . Then split the difference. It seems to me I have heard of others doing that. It seems offering customers having at 3 yrs or more the same offer as new customerswould save them money. Not having to send installer and sending new equipment. I wishing I had mentioned that without giving out any names which I dont there address or last names anyway. Also mentioned having too pay $15 to get back their equipment is outrageous and having to pay after $6 service plan if the equipment is also outrageous. Mentioned no cable company I have ever heard of charges or offers a service plan . She claims she has Comcast in colorado because oh her side of apt cant get dish. I have her of that has anyone else. may ask Monday when have install for phone service monday.
Last edited:
