That is the best benefit to the lease model for the customers. WHen something goes wrong with the set top box, it is D*s problem, not yours
Well, unless you do something really stupid, I guess, like use it as a boat anchor, or a toaster, or something...
No its the customers problem as well.
IF your running the "Normal" software, D* will take care of it, provided you have the protection plan.
Here's what I think should happen:
D* wants those of us willing to d/l the beta software to give feedback, they should offer a special phone number for people that have issues with the CE software, after they have tried to get it working, if it does not come back to life.
The percentage of boxes that die are very few or you would here about it often.
Also on another note.
I feel that if you have to have your rec. replaced due to it not working properly seeing it's leased, you should
NOT have to renew your contract status, seeing it's D* product and you don't own it.
Also, IF you have been with the company for more than 2 years, you should not have to w\be required to have a contract after that time if you want to upgrade, you've already shown your commitment to them for 2 years.....
Jimbo